[FAQs]X50 Ultra Frequently Asked Questions

I am getting an error message stating left wheel is entangled.  I’ve cleaned the wheel, reset the device and whipped the sensors and still have the same error message.

How do I reset after moving dock?

Vacuum about 6 months old used 5 or 6 times. Will not recharge.

How Can I block a room during the Xmas season?

Dos this robot recognize carpet

When I tell the robot to clean it undocks and goes to beginning area and within minutes returns to the dock without resuming any cleaning. We have had this robot only a couple of months. Any suggestions?

My vacuum is having trouble with certain edges along the wall, I think an area carpet might have gotten it confused during the original mapping. Can I have it re map a specific areas?

Hello,
What dust bags are comparable with robotic vacuum Dreame x 30 ultra?

How do I start the vacuum?

Question: I just started using my ultra 50. When I had it map the house I closed two bedroom doors. Will I now have to re-map the whole house to get it to add the rooms now that I’m ready for it to tackle them? Also, it does a Horrible job on the edges and I can’t get it to get close enough to my couches to get to the dog hair under there. Turned off collision avoidance hoping that would help to no avail. It also doesn’t do the edges on a straight floor with no obstacles.