KP452220

Operating 2 devices on the same app?

Anyone have 2 devices on the same app?  [UPDATE- Customer Service quickly reached out via email and told me to just swipe across the app to see other connected devices!  AWESOME CUSTOMER SERVICE.  I’m now a loyal fan and will soon buy a 3rd robot, a pool robot and whatever else they invent - excellent company!  And I received NO pressure, request or incentive to give this glowing review!!!!!] original post ->>I got tired of moving  my X40 Ultra up and down the stairs so I bought an identical one hoping I could clean both levels of my house at the same time.  The app doesn’t seem to allow switching between the 2 robots despite saving the info & settings for both.  Seems like it should have an option to toggle between.  
When one is selected within the app, the only way to control the other is to “add a device” again and go through the whole “reconnect” setup again.  Interestingly, when I rescan the QR code and go through the setup it does remembers the correct floor plan so I don’t have to remap

Has anyone been able to use the app switch between 2 devices for simultaneous operation?

Last edited by KP452220 on 2025-5-25 02:55
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1 Comment

YB384264 1 Floor
That does not seem right. I have 2 robot vacuums and the H14 Pro mop in the app and can toggle between them.  
2025-5-24 13:40:19 Translate

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