Not vacuuming

Tried everything, it just won’t vacuum. Bought it today, should work just fine, but won’t vacuume. Tried on vacuum only, to no avail. Really don’t know what to do besides sending it back.

Hi,

To help resolve your issue, please follow these steps:


1. **Check Air Outlet**

- Confirm if there is air blowing out of the air outlet while the robot is sweeping. If there is airflow, the fan is working normally.

2. **Clean Dust Box**

- Clean the dust box and turn on the suction. Perform additional cleaning cycles to ensure optimal performance.

If the problem persists, please feel free to contact us again.

Thank you for your understanding.