TS381716

Under cabinet and corner cleaning not happening

Astro, my X50 Ultra, does an amazing job cleaning my floors, as long as it isn’t in a corner or under the cabinets. Do you have any recommendations or settings I should select to let Astro know that those areas should be cleaned too?

Thank you!!!
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5 Comment

BJ031197 1 Floor
You should set a certain area like in the map area
2025-6-17 09:08:14 Translate

I also have it set that it can come in contact with objects in a room. I was hoping that would decrease the space that is missed, but that did not work either. I’m open to any other setting suggesti
 
Thank you for the suggestion. I currently have those areas marked as low lying areas in the map so the sensor goes down. The cleaning area still does not extend to under the cabinets. I also have it
 
Hi,

How high is the bottom of your furniture? If the bottom of your furniture is short, the device cannot enter to clean it. The bottom height of furniture that the robot supports cleaning must be at least 13 cm.

Please let us know your feedback so that we can continue to serve you.
2025-6-18 12:15:22 Translate

QZ512349 3 Floor
I'd suggest turning off Collision Avoidance mode, which will allow it to get as close as possible and possibly enabling LDS extreme coverage.

If neither of these do anything or if you've tried already, I'd suggest deleting the map and remapping.

Lastly, you can reset your bot by holding the reset button on the Dreame X50. I did this after a glitch occured and after remapping and setting everything up again, it was performing better than before and gets close even with Collision Avoidance on. It's a process to reset everything though so if the same can be achieved by remapping, I'd suggest trying that first with good lighting under the counters. Alternatively, map in the dark so it'll be forced to use the fill light which provides more accurate direct lighting I believe, as it may be tripping up on dark shadows under your cabinets and avoiding them currently.
2025-6-18 12:32:37 Translate

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