X40 Ultra - going offline and not charging
Hi I’m a week into ownership of our X40 Ultra and the past 2 days it won’t charge and showing offline. When I disconnect and reconnect the vacuum to the base, it’ll get to 76% charge and no further. When I tell it to clean, it will clean mop pads and go offline.
WiFi is connected on all other devices, not sure what to do here. Will return if not resolved quickly.