I can't connect to my app - Robot Vacuum - Dreame Forum

I brought the machine by my self when I was at china, I connect my device to my router and the blue light is on and have no problem but when I scan the qr code on my vacuum it does not connect with my app it say launch failed and my app is up to date.

What should i do to fixed?

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Dreame AfterSales+

Hi,

Regarding your problem, please try to scan the code to re-configure the network or manually add the device to configure the network. If an exception occurs during the configuration process, you need to provide a complete network configuration screen recording.
(If the above operation does not work, please try to send the fault to: support.na@dreame.tech)

We hope the above information is helpful to you.

2025-6-24 16:23:35 Translate

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CR897853

Has anybody had any problems with the dustin auto emptying

2025-7-3 23:15:52 Translate

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