The robot is great and has a lot of great features but the reliability of it is the worst, i started having issues with the robor 2 days after opening the box, side arm would move randomly, random mechanical noises through the night, returning it.
We are sorry for the bad experience. Has our support department handled it for you? We will collect your feedback and send it to our relevant departments, and will continue to improve product quality in the future.
We are committed to bringing you a better customer experience.
