Hi,
Regarding your question, due to word count limitations, we recommend that you contact our technical team directly:
support.na@dreame.tech
Before contacting, you can refer to the following operations:
1. Please restart the robot and try again
2. Change the cleaning mode.
3. If you still do not want to expand, please share the device with our technical team DreamehomeID:ES514729. The team needs to see the data for further analysis.
We hope the above information can help you. |