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LJ921070
Posted 2025-7-16 20:39

[L40 Ultra] Unable to connect to robot with the app

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Unable to use robot won't connect with the app

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5 Comment

FW455807 1 Floor
Same issue. App update lost my robot and now I can’t add it back.
2025-7-16 21:10:57 Translate

Dreame AfterSales+
Hello, we are sorry for the bad experience. This problem may be caused by server fluctuations, and we are dealing with it urgently. The server has now returned to normal. Please check.
 
2025-7-17 15:57Translate
JU039754 2 Floor
is this comment July 16’25? my robot is new and I can’t find it in the app???
2025-7-16 21:46:40 Translate

Dreame AfterSales+
Hello, we are sorry for the bad experience. This problem may be caused by server fluctuations, and we are dealing with it urgently. The server has now returned to normal. Please check.
 
2025-7-17 15:58Translate
Dreame AfterSales+ 3 Floor
Hello, we are sorry for the bad experience. This problem may be caused by server fluctuations, and we are dealing with it urgently. The server has now returned to normal. Please check.
2025-7-17 15:56:31 Translate

LJ921070
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