KS152609

Update app?

When I try to run device through updated app, nothing appears on the device tab. I re-added device but still nothing. Please update your app immediately to remedy situation as based on comments there are plenty of other users being affected by same issue. Thank you.
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3 Comment

QD974013 1 Floor
I  having the same problem.  Just received the Dreame yesterday and trying to set up.  It won’t add my device!!!  Getting frustrated and ready to send it back.
2025-7-16 21:15:27 Translate

AG240576 2 Floor
My device is gone from my app too. I tried re add multiple times and say it is connected but nothing appear in my app
2025-7-16 21:16:01 Translate

ZZ601138 3 Floor
Same thing happened to me.  Tried to repair the device, but it disappears after setup
2025-7-16 21:20:40 Translate

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