IA943674

[X50 Ultra] Issue with single room cleaning

When I select a single room to clean, the robot exits the docking station and goes back with an error stating unable to reach room please remove obstacles. I literally have this placed in the middle of our hallway with nothing obstructing it. Very frustrating

Last edited by IA943674 on 2025-7-18 05:50

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1 Comment

Hi,

Regarding your problem, we suggest you try:

Wipe the camera.

Then you may need to send your problem video, SN, UID to support.na@dreame.tech for further troubleshooting.

We hope the above information can help you.
2025-7-18 12:19:21 Translate

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