My side brush stopped spinning. The arm will extend when needed but the actual brush doesn’t spin. Any thoughts other than sending in? I’ve restarted the vacuum and took the brush off to make sure there wasn’t something binding up around there but all looks good.
Last edited by NW310392 on 2025-7-25 00:02
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Regarding your problem, we recommend that you contact support.na@dreame.tech for repair. Are you in North America? Please provide them with your order invoice + product failure video + product SN.
