How does this work?

Came wit no directions, QR code, etc.  just figured out which app to download.  Where do I add water? How do I set it up? How do I get the mop discs to stay in it?   Zero instructions.   So far a poor experience

…you bought a bnew or refurb item?

Hi,

You can usually find the instructions on the packaging. Please let me know your model so we can send you an electronic FAQ.