NB617844

[X50 Ultra] Not cleaning Corner or under cabinet

I have it set on highest frequency of extending the brush and mop but it doesn’t do it often. Especially on insider corners around my cabinet.
Also I notice that it doesn’t retract lidar to go under some areas. I have set low clearance areas on my map manually as well
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1 Comment

Hi,

We recommend enabling collision reduction mode. Have you already set the area to a low-profile zone?

To better address your issue, we recommend contacting support.na@dreame.tech, describing the issue and providing specific images for further assistance.

We hope the above information is helpful.
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