Failed to load plugin

Hello,

I downloaded the newest firmware for A1 today. It seems that there is a problem between the new firmware and the plug in and that I need a manual push for a new plug in. How would I go about that? I am stuck at loading the map.

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Dreame AfterSales+ 1 Floor

Hi，

Regarding your issue, we recommend the following:

1. Try closing the app's background processes and reopening it.

2. Try clearing the app's cache and restarting it.

3. Try restarting your device.

We hope the above information is helpful.

2025-8-4 02:44:52 US Translate

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