Disappointed

I purchased the robot after having a x50 ultra which is a remarkable robot.
However, the pool bot leaves a lot to be desired. I can run the z1 and follow it with my other robot pool cleaner and it finishes with a lot in its filters.
The z1 filter is only good for leaves and other larger debris.
After some Google research, I found what are supposedly finer mesh filters. Why wouldn’t you equip it with them from the factory … if they in fact work.
Will try and post back after I receive them and try them out.

Dreame AfterSales+ 1 Floor

Hi,

Please refer to the following information：

1: The garbage basket is full or blocked by debris; clean up the garbage basket in time.

2: The suction of the current cleaning mode may be insufficient; set the suction setting to the
strongest, and then restart the cleaning task.

3: You can try the new filter to see how effective it is. I hope this helps.

4: If it still cannot be resolved, please describe the submission in detail in "Settings "->" Problem Feedback" in the APP device page feedback and contact us.

We hope the above information is helpful to you.

2025-8-21 05:11:51 US Translate

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VQ552306 2 Floor

i have a new out of box z1 pro and when i put it in the pool after setup it goes to the bottom and a solid red comes on and it won’t work. just got it yesterday

2026-5-7 09:30:42 US Translate

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LH956152 3 Floor

Me too, just received Z1 Pro, red immediately when placed in water, message states "right camera error"

2026-5-21 15:50:47 US Translate

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QZ094587 4 Floor

My Dreame L60 Ultra PE is not charging

2026-5-21 19:22:22 US Translate

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WR576727 5 Floor

I have had the Z1 Pro for about 6 weeks and the gasket on the top of the basket has disintegrated and will not hold the debris in and shoots out of the 2 holes on the top and won’t remain in the basket.

2026-5-22 10:51:37 US Translate

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