Robot not resuming cleaning after charge

After robot returns home to charging while cleaning it won’t resume cleaning after a charge unless I open the app and then it will resume. Just started doing this in the last month or 2. I tired resetting, restarting the dock station and robot no change. Please help.

Hi,

Please try this:

1. **Confirm whether the breakpoint resuming scan switch is on**: Please check the robot settings to confirm that the switch of the resuming function is on to ensure that the function can be used normally.

2. **Working Mode Limitations**: Please note that the resumable function will not be triggered during the time of Do Not Disturb mode.

3. **Fault Alarm Check**: When the robot is charging, please confirm whether there is a fault alarm. If the robot fails, the resumable sweep function will not be triggered.

4. **Confirm device status**: If the robot restarts or resets after the breakpoint restart is triggered, this may also affect the normal operation of the resuming scan function.

5. **Precautions for manual recharging or moving back to the charging base**:
- If you manually put the robot back into the charging dock, or if manual charging is activated, the robot will not be able to re-scan during charging. In this case, wait for the robot to be fully charged, and then start the cleaning task again.

If the above troubleshooting is ineffective, please contact support.na@dreame.tech, share the device with the customer service, reproduce the problem, and upload the sweeper log for troubleshooting."

I have the same problem

How do I do number 1? Where is that located? Having same issue