Regarding the Recent Advertising Issues on the Forum and Management Measures

【Announcement】Regarding the Recent Advertising Issues on the Forum and Management Measures


Dear Dreame Insiders,
Recently, we have noticed that some malicious actors have been using the forum to post advertising content, which has seriously disrupted the normal communication order of the community. In response, we have promptly conducted a thorough cleanup and have suspended the accounts responsible for violations.

To maintain a healthy communication environment and protect the legitimate rights of our users, we will further strengthen the management of advertisements and other prohibited content. The new management measures are outlined below:

1. Recent Actions Taken
Malicious advertising content has been removed. Accounts involved in violations have been suspended.

2. Follow-up Management Measures   
     2.1 New User Restrictions
Newly registered users may only post one thread on the day of registration. During the initial period, posting any content with advertising intent is prohibited, including but not limited to phone numbers, email addresses, Discord accounts, social media accounts, URLs, and other contact information. If any violations are found, the content will be immediately deleted, and the account’s posting privileges will be disabled. In severe cases, the account will be permanently banned, and the forum reserves the right to pursue legal action if necessary.     

     2.2 Content Review Standards
Posting any advertising, promotion, or referral content in threads or replies is strictly prohibited.
All violations will be immediately removed, and offending accounts will face measures according to the severity of the breach:
1. Minor violations: Posting privileges have been disabled, and account functions have been restricted.
2. Severe violations: Account permanently banned.
3. Malicious attacks, repeated violations, or illegal activity: The forum reserves the right to pursue legal responsibility and may cooperate with relevant authorities. All users are expected to comply with applicable laws, regulations, and community guidelines to maintain a healthy communication environment.

2.3 Ongoing Monitoring and Improvements
We will continue to upgrade advertisement filtering systems and manual moderation procedures. Users are encouraged to report any violations; we will address them promptly.

⚠️ Preventive Measures
User Report: If you come across advertisements, false information, or any other violating content, you may report it using the report function. The administrators will review and handle it promptly.

Information Verification:Please be cautious in verifying information. Except for official accounts, any content published by individuals or organizations only represents their own views and does not constitute an official stance or commitment.

Our Commitment
The forum is committed to creating a clean, healthy, and safe communication environment, ensuring the legitimate rights of all users.
Thank you for your understanding and support!

This is a good update if it works! I was very confused when I got my vacuum and opened the app to find all spam in the forum. I will say though that immediately underneath this post I see such an advertising post which you are talking about, but I understand that this is a difficult problem to solve.

Happy to see tings improving however one of the comments is spam…..

There are so many spam posts even after you posted this announcement. Please clean it up 😮‍💨

I just received some advertising in the app when I first opened it. Will you stop that as well

I’m still getting the pop up ads

Pop-ups adds on startup, and ads for gummies and erection meds on this BB. Even spam in this thread about what you’re doing to get rid of it! The message to me is simple. Never come to this space - it’s a waste of time.

Insane we have daily pop up ads now

I have  Z1 Pro Pool Cleaner and keep having "Track wheel Errors" I have sent the unit in for repair twice now for this issue. I just got it back last week and on the first run about 10 minutes in, it got the same error again. I bought this unit in March, so it's barely 6 months old and it needs to go back to repair for the third time.  Is anyone else experiencing these issues? If so, is there anything I can do to stop this from happening?

Just received and set up my Dreame L40 Untra. Never owned a robot mop/vac before. Research many of the well known brands. Tried a few. The Dreame L40 Ultra has met and surpassed my expectations. The Maxine works outstanding. The customer service is also superb. All my question were answered in a timely period some even with DIY videos. LOVE THE MACHINE!!!!  Will highly RECOMMEND THE COMPANY AND THE PRODUCT.