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AV568884
Posted 2025-8-31 10:53
US
1564

[L40 Ultra] L40 Ultra keeps disconnecting from WiFi

1564 6
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The robot keeps disconnecting from my WiFi, even though it is right next to the router and signal strength is super strong. It has been doing it for an entire month now. This has made it very useless since I can never control it. I have to restart my router for the robot to connect to the wifi again.

Last edited by AV568884 on 2025-8-31 23:54

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6 Comment

JN116371 1 Floor
Mine is doing the same thing.
2025-8-31 11:21:48 US Translate

Dreame AfterSales+ 2 Floor
Hi,

Regarding your issue, please contact support.na@dreame.tech for further assistance.

You will need to provide:
1. Video/photo of the product failure
2. Product SN
3. Your proof of purchase

We hope the above information is helpful to you.
2025-9-1 05:14:15 US Translate

Hlcatt 3 Floor
Did you ever get this fixed? Mine is doing the same thing.  Very frustrating!!
2025-10-14 10:58:19 US Translate

Dreame AfterSales+
Hi,

Regarding your issue, please contact support.na@dreame.tech for further assistance.
 
2025-10-19 09:23 US Translate
KP452220 4 Floor
My X40 is doing the same.  I have three of these and the same one is disconnecting daily.   
2025-10-14 17:43:49 US Translate

Dreame AfterSales+
Hi,

Regarding your issue, please contact support.na@dreame.tech for further assistance.
 
2025-10-19 09:23 US Translate
AV568884
UID:AV568884 US
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