Dreame sucks

Try calling and you get a endless sales loop of things i do not want. I called to get help

Tried chat and the AI gives you non usefull links.
I wonder if there are real people that work for Dreame, or is it just a Dream.

4 Comments

Latest

GJ512818 1 Floor Thread Starter

The chat is "live chat" should be "live AI chat"

2025-9-3 09:56:02 US Translate

Report this comment

RS503983 2 Floor

The item came with a missing piece and I cant get a hold of no live person

2025-9-3 22:55:28 US Translate

Report this comment

Dreame AfterSales+ 3 Floor

Hi,

We apologize for the inconvenience. How may I help you?

It seems you're looking to purchase a part for a specific model. If you're located in North America, please contact support.na@dreame.tech. Please describe the model and specific part you'd like to purchase, and one of our staff will assist you.

We hope the above information is helpful to you.

2025-9-3 23:14:07 US Translate

Report this comment

Dreame AfterSales+ 4 Floor

Hi，

We apologize for the inconvenience. Regarding your feedback on AI, we will continue to collect your opinions and optimize it.

2025-9-9 02:44:52 US Translate

Report this comment

Report

Cancel