Electrical issue

Hello, I’ve been having an issue where the robot continuously trips the breaker that it’s plugged into. I have to reset it every few days for it to continue working and it’s plugged into a 20 amp breaker with nothing else plugged into it. Anyone else having this issue?

Hi,

Please try the following troubleshooting steps:

1. Confirm that your home voltage is 120V.

2. Check which task is causing the problem, such as washing a mop, collecting dust, or something else entirely.

3. Try a different power outlet.

4. If possible, try a different power source.

If the issue remains unresolved after completing the above steps, please contact support.na@dreame.tech for further investigation and assistance.
Also, kindly provide a video of the problem to help with diagnosis and specific specifications of the power environment.