Random rooms
Does anyone else's robot just head over to random rooms without being told to go there? It's supposed to be mopping in back of the house and suddenly it'll just go all the way to the front door for no reason. Anyone know why this is happening? I don't have pets and don't have any pet settings on.
Posted 2025-10-28 09:30:13 Translate
US 337
RA652560
Is Halloween feature, front door spirit greeting 👻
CO710425
Not yet . But it sucks at dumping cat hair
SuperDreamer
Maybe there's a glass door or mirror and the robot thinks it can go into that "room".
Hi,

Please confirm whether the backyard area had been cleaned before the equipment left this area. Alternatively, are there carpets or obstacles blocking the cleaning path, preventing the equipment from cleaning and thus ending the cleaning in that area?

We suggest trying selective cleaning in the backyard to see if it completes cleaning normally.

Also, check the equipment's wheels and sensors for any foreign objects tangled within them.

If the issue remains unresolved after completing the above steps, please contact support.na@dreame.tech for further investigation and assistance.
Also, kindly provide a video of the problem to help with diagnosis.
Login to comment...
0
4
Cancel