LT806748

Update app

I wish the app said why the task was interrupted. And if I’m not home to hear it say it’s out of water or the dust bag is full to have it say it in the app.
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Hi,
Task interruptions are usually caused by human intervention or obstruction of the cleaning path.

If the app doesn't receive a notification, you can refer to the following troubleshooting steps:

1. Notification Permission Check
- **For Android devices**:
- Open your phone's settings and find and tap "Apps".
- Find and select the "Dreame Home" app.
- Go to the "Notifications" option and make sure "Allow Notifications" is turned on.

- **For iOS devices**:
- Open your phone's settings and find "Notifications".
- Find and select the "Dreame Home" app.
- Make sure "Allow Notifications" is turned on.

2. In-app Settings
- Open the Dreame Home app.
- Go to the Settings option and find the Notifications setting.
- Make sure all types of notifications you want to receive are enabled. This may include push notifications, reminders, etc.

3. Network Connection
- Make sure your device is connected to a stable internet network.
- If you normally use Wi-Fi, try switching to mobile data or vice versa to see if the network problem is causing the inability to receive notifications.

If the issue remains unresolved and you are a user in North America, you can contact support.na@dreame.tech for support (this is the North American after-sales email address).
2025-11-4 23:19:37 US Translate

UID:LT806748 US
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