Aqua 10 doing circles confused during cleaning

Some rooms it cleans fine i have a x50 that is amazing navigation wise. The aqua 10 has trouble all the time reaching rooms and does circles mutltiple times hitting invisible walls and studdering through cleanings

Hi,

Please try the following troubleshooting steps.

1. **Confirm robot behavior**: First, please confirm whether the robot turns a circle after leaving the base station and then can perform subsequent cleaning normally. This circling behavior is a normal reaction of the robot to locate and self-check after leaving the base station.

2. **Check for faults during cleaning**: If you find that the robot keeps turning in circles during the cleaning process, please check whether the rear drive is stuck by foreign objects. You can try the following steps:
- Clean and wipe the rear drive to ensure that there is no debris affecting its normal operation.
- Power off and restart the robot to see if the problem is solved.

3.Check if the map in the app is distorted. If so, restore it to a normal square shape or rebuild the map.
4.Go to the DreameHome App > Device Page > “...” in the upper right corner > Settings > Firmware Upgrade, and check if your device firmware is up to date.
5.It is recommended that users confirm that there are no obstacles on the cleaning path, restart the robot and start the task again.

If the issue remains unresolved and you are a user in North America, you can contact support.na@dreame.tech for support.
Also, kindly provide a video of the problem and device's SN to help with diagnosis.