Not working

My robot vacum not working.!!

Hi,

Please try the following troubleshooting steps.

1. Please check if there is any foreign object stuck in the wheels and clean them.
2. Check if any foreign object is stuck in the sensors and tap to see if they rebound.
3. Check if there is any error reported in the app.
4. Ensure the device has sufficient battery power.

If the issue remains unresolved and you are a user in North America, you can contact support.na@dreame.tech for support.
Also, kindly provide a longer video of the problem to help with diagnosis.

how do i contact support.?