JS132871

Continuing to Map Floor Plan

I have L10s Gen 2.  The robot started to map floor plan but was interrupted.  I can figure out how to continue to build out floor plan.  Any help?
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Hi,regarding mapping anomalies, we suggest you troubleshoot using the following steps:

1. If there are objects in front of a room door or the door is not fully open, the robot's LiDAR may mistakenly identify the entrance as blocked and skip that area. Ensure all doors are fully open, then rebuild the map again.

2. If people or pets are moving around while the robot is mapping, it may affect the scanning results and cause incomplete or interrupted map building. Ensure that no one or pets are obstructing the robot while mapping.

3. Do not manually move any equipment during map building, as this may cause map building to fail.

4. Please restart the device and then re-build the map to see if everything is normal this time.

5. If map creation still results in anomalies, please reset the device (the device will be restored to factory settings after resetting), and then rebuild the map again.

6.If the issue remains unresolved and you are a user in North America, you can contact support.na@dreame.tech for support. Also, kindly provide a video of the problem to help with diagnosis.
2025-11-25 07:44:58 US Translate

UID:JS132871 US
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