CZ715181

[L40 Ultra] Restarting

Why my robot says restarting often lately?

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Hi,
Please follow the steps below to troubleshoot the issue:

1. After the device restarts, check if the firmware has been updated.

2. Check if the device's network connection is unstable.

3. Check the device's indicator lights.

4. Try manually restarting the device to see if the problem is resolved.

5. Check if the battery is low.

If the issue remains unresolved and you are a user in North America, you can contact support.na@dreame.tech for support. Also, kindly provide a video of the problem to help with diagnosis.
2025-11-25 07:27:32 US Translate

The WiFi is in ten feet in open room. No walls blocking or whatsoever. Robot falls off the network everyday and few times a day. Please advise
 
2025-12-31 10:53 US Translate
CZ715181 2 Floor Thread Starter
I restarted manually and I deleted the device and readded  again. It says restarting again 🤯🤯
2025-12-10 14:13:15 US Translate

CZ715181 3 Floor Thread Starter
Here is the screenshot

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2025-12-10 14:14:00 US Translate

CZ715181 4 Floor Thread Starter
Falls off the network constantly 😡😡
2025-12-19 13:54:10 US Translate

CZ715181 5 Floor Thread Starter
It happens everyday and few times a say

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2025-12-31 10:50:58 US Translate

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