Squeak

My vacuum has developed a continuous high pitched squeak while traveling. It is all the time whether cleaning or traveling. The vacuum is only about one month old.

Mine would do the same, and then it stopped, and now it really only does it when it’s in the mop function.

Mine is doing the exact same thing and all they do is tell you to replace the brushes and all that stuff and everything is replaced in mind cleaned and replaced the filter and everything it seems to be coming from the inside!

Hi,
Please follow the steps below to troubleshoot the issue:
1. To further confirm the source of the noise, please remove both the main brush and its cover, then turn on the device and observe if the noise disappears.

2. If the noise disappears after removing the main brush and its cover, please install the main brush and cover separately, testing each component one by one to observe which part causes the noise. The noisy component may need to be replaced.

3. If the noise persists after removing the main brush and its cover, please empty the dustbin and then run another cleaning cycle to observe if the noise disappears.

If the issue remains unresolved and you are a user in North America, you can contact support.na@dreame.tech for support. Also, kindly provide a video of the problem to help with diagnosis.