RT647351

How to deep clean H15 pro heat

I have been using the H15 pro heat for about a month now and I love it. I have a elderly dog that pees in the house a lot because she struggles to make it outside in time and I have used the vacuum to clean these messes up a few times. However, now the vacuum smells like burning urine. I have cleaned it according to the manual and can't seem to get the smell to go away, I even replaced the roller. I have since ceased using it to clean these kinds of messes and just use it to clean regular everyday messes. Is there a way to clean this vacuum more deeply, without voiding the warranty?
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Hello, we recommend trying the following methods to reduce odors:

1. Activate the *Self-Cleaning Function*:
After completing cleaning, manually press the vacuum's self-cleaning button once to clean the roller brush and prevent residue buildup.

2. Clean the *Waste Water Tank*:
After self-cleaning, empty the waste water tank to maintain optimal performance.

3. **Maintain the roller brush and filter:**
After use, remove the roller brush and filter. Clean the filter and allow both the roller brush and filter to air dry to prevent bacterial growth and odors.

4. Replace the roller brush and filter promptly:
After extended use, we recommend replacing the roller brush and filter with new ones to ensure a better cleaning experience.
2025-11-26 07:30:23 US Translate

UID:RT647351 US
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