[L40 Ultra] Will not vacuum

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Can someone help me, I have been having issues with my robot. I have the mop off when vacuuming the carpet but when it takes off the mop, only one comes off and the robot says please attach mop before continuing. When I switch to keep mop on when vacuuming, it doesn’t do a good job.

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WF206203

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[L40 Ultra] Will not vacuum

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