Got my Dreame x50 Ultra stolen!

Since my house has 3 floors, I decided to invest in another Dreame robot to help with my third floor so I didn’t need to carry Bobo around (yes, I named my robot vacuum😭) WELL, Bobo’s future sister (white x50 ultra) got stolen right before Christmas! I am sad because this was something I had to justify and save up money for! Now Target is refusing to refund me and the police say I can not do anything about it! It really sucks, so just a gentle reminder hug your Dreame vacuum extra tight tonight.

Attachment: You need to log in to download or view attachments. No account? Register

Barely Clean 1 Floor

That’s awful! Sorry to hear that happened to you! Amazon would have taken care of you!

2026-1-6 10:33:53 US Translate

Report this comment

IH905753 2 Floor

Don't you have insurance with the your credit ? I know I have 90 days insurance for stolen, damage, etc.

2026-1-7 21:50:39 US Translate

Report this comment

HY296407 3 Floor

Wow ! Do u have serial number or so , in order for the to activate they will need it so police can track them down

2026-1-7 22:11:35 US Translate

Report this comment

Dreamy 4 Floor

That’s crazy, these machines are way too expensive for them not to be replaced when stolen!

2026-1-9 15:03:21 US Translate

Report this comment

CF222042 5 Floor

Many homeowners insurance policies cover the cost of stolen packages. It's worth filing a claim if your robot is more than your deductible. Also if you ordered from Amazon they cover stolen packages. I hope you can recuperate some or all of your money. I am so sorry. Definitely file a police report

2026-1-9 20:07:36 US Translate

Report this comment

CF222042 6 Floor

Did you file a claim on Targets website under fix an issue? You are still required to file a police report but target does refund or replace stolen items at their discretion. You have video evidence which would coincide with the date & time your package was delivered. I would file a claim with target and if they deny you then I would file a complaint with the delivery service they used such as UPS etc

2026-1-9 20:12:40 US Translate

Report this comment

Ocean breeze 7 Floor

This is very upsetting you should call target and talk to them about this this is not okay!

2026-1-10 16:43:11 US Translate

Report this comment

PE182990 8 Floor

Sorry to hear that, but I think you have a case with Target, since you never physically received the item.

2026-1-16 22:52:06 US Translate

Report this comment

PE182990 9 Floor

Btw,I thought I was the only crazy person with 2 of these. My black x40(Rover) was my first, but I moved him upstairs(mainly carpet)and bought an x50 (Raja)for main floor LVT and the lots of mopping she does.

2026-1-16 22:56:45 US Translate

Report this comment