RS436084

[X50 Ultra] Feature Request: Restore Square-Footage Mop Washing Control on X50 Ultra

Feature request:
Please restore the ability to define a mop washing interval based on square footage (for example, return to wash every X square feet), as was available on the L10 Ultra. This would give users direct control and resolve the issue without requiring manual intervention or excessive map fragmentation.

Hello Dreame Support Team,

I’m writing to request a feature that existed on the L10 Ultra but appears to be missing on the X50 Ultra.
On the L10 Ultra, I was able to set a square-footage interval that controlled how often the robot returned to the dock to wash and re-wet the mop pads. This worked extremely well and ensured the mop pads stayed consistently wet throughout the entire cleaning run.
On the X50 Ultra, there is no square-footage-based option. Even with mop washing set to Deep, water usage set to maximum, and Smart Mop Washing enabled, the robot still completes large areas with barely damp mop pads before finally returning to the dock. Toward the end of a run, it is effectively dry mopping.
Splitting the home into many small rooms or zones is not a practical workaround and undermines the purpose of automated cleaning.
Feature request:
Please restore the ability to define a mop washing interval based on square footage (for example, return to wash every X square feet), as was available on the L10 Ultra. This would give users direct control and resolve the issue without requiring manual intervention or excessive map fragmentation.
The hardware is performing as expected. This appears to be a software and control limitation that could be addressed via a firmware or app update.
Thank you for passing this request to your product and engineering teams.


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