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2025-6-21

【X40 ultra】While cleaning the brushes, this part fell out of the machine. Not sure if it is something it picked up or if or is a part that belongs on the machine. Can anyone identify it for me, please? It is sma...view all

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johnmarkmcelroy

2025-6-12

Hello all, I just got my L10s and I am ENTHRALLED with its performance. The one thing that should seem simple but I can let find a preset clean cycles. For example, I know when I press the green go bu...view all

0

2025-6-20

【X40 ultra】Hi, I bought my robot in November & have loved it. Until this week when it stopped recognizing the mop pads. Is there any solution to this? Thank you

0

2025-6-19

Hi I’m a week into ownership of our X40 Ultra and the past 2 days it won’t charge and showing offline. When I disconnect and reconnect the vacuum to the base, it’ll get to 76% charge and no further...view all

0

2025-6-19

My x30 ran over dog poop and got caught up all in the wheels and spread it around the house.. I thought it was supposed to have obstacle avoidance?

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2025-6-19

【L10s Ultra】Hi everyone, I recently added a second L10s Ultra to my setup because the square footage of my home was too much for one unit to handle efficiently. I already have one device configured and running w...view all

0

2025-6-19

I have tried to run my machine twice today and I'm not home at the moment but 5 minutes after I started it I get an alert that the mop pads have fallen off again... This has happened twice today why d...view all

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2025-6-19

Are y’all adding a solution to your water? Most combo’s we looked at said to use that brands designated cleaner, but my booklet doesn’t show anything about adding cleaner. But I also don’t think i...view all

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2025-5-17

I have a Dreame L10S robot am having a very hard time using the Siri Shortcuts. They don’t seem to be working.

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2025-6-10

【L40 Ultra】I am loving my new L40 Ultra, but it seems that the voice commands are greatly lacking. Is there a way for me to say something like ‘vacuum kitchen’ and have it only vacuum the kitchen? Or ‘vacuu...view all

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2025-6-2

【L10s Ultra Gen 2】Has anyone not been able to map their second floor? The robot just keeps going around and around

1

2025-5-21

【D10 Plus Gen 2】My D10 Plus is stuck on Turbo and I can’t adjust it to Standard on the app. How can I change the vacuum setting manually or reset? Thanks

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2025-6-17

【X50 Ultra】Can’t understand how to set up schedule.

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2025-6-17

Astro, my X50 Ultra, does an amazing job cleaning my floors, as long as it isn’t in a corner or under the cabinets. Do you have any recommendations or settings I should select to let Astro know that ...view all

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2025-5-31

【L40 Ultra】Hi all, I just received my L40 Ultra and the main use case was for it to keep my kitchen clean. However, under the cabinets, it seems unable to keep any of the dirt… I was expecting this to happen. I...view all

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2025-5-28

【L40 Ultra】the robot performing is a task and scheduled cleaning task has been cancelled

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2025-6-3

Can they both be on same app and how do I do that?

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2025-5-25

When I am adding second robot the first one is removed and disappeared from app. So I can’t use both together.

1

2025-6-2

【X40 ultra】I’ve had the x40 ultra since the beginning of April. We use it pretty heavily due to having 3 pets who shed. These 2 different noises started about a week ago (smacking and squeaky noise) and i’ve m...view all

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2025-6-6

【L20 Ultra】Had my L20 for 9 months now and something always happens to it. The most recent issue is now it keeps getting stuck. It says there is an obstacle in the way, but there is nothing in the way. There i...view all

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