YN123941
2026-9-25 US 618
【L40 Ultra Gen2】I just bought my first mop Robot. I did the mapping and it completely ignored my door mats and living room area carpet. How do you get the map to find them so they won't be mopped? Also when it mop...view all
1 0 5
YM765453
2026-8-27 US 738
【L10s Ultra Gen2】We just bought the L10s Ultra (not Gen 2). I had serious doubts a robot vacuum could bring back life to our carpet, but wow. Same with the mopping of the tile. Squeaky clean. This little thing ha...view all
1 0 1
AE481974
2026-9-27 US 382
We have it on schedule for 10am everyday. The robot leaves the dock. Does a few circles, then goes right back to the dock. Is there a reset or a way to fix this? It worked flawlessly for weeks th...view all
0 0 0
EF167179
2026-9-27 US 322
In the app, can I switch to different region? If yes do I need to re-add device and remap? :(
0 0 0
TG242328
2026-9-27 US 376
We just purchased this and the mopping function does everything that it’s supposed to except dispense the water. It acts like it’s mopping, even goes back to the dock and cleans the brushes, but nev...view all
0 0 0
UL102375
2025-7-21 US 4668
How do I know when it’s time to put a new collection bag? Will the machine tell me or should I just eyeball it? Thank you!
0 0 4
Looka
2026-9-2 US 874
【L10s Pro Ultra Heat】My robot won’t map the house just keeps going in circles and can’t go back to the dock
0 0 11
SK840980
2026-9-27 US 308
We recently changed the password on our router. Our Dreame really didn't like it and absolutely refuses to reconnect. I've tried multiple times. Followed the steps on the app. It still fails. You know...view all
0 0 0
NR710308
2026-2-12 US 2729
【Z1 Pro】Even though I am meticulous in my care and maintenance of my charger is appears that at least on of the pins has corrosion and there is a white substance leaking from the magnetic head. How do I get a...view all
1 0 9
Fawn
2026-9-8 US 1065
【D30 Ultra】My robot vacuum Dreame D30 Pro Ultra Kit did not come with a cleaning solution dispenser. Was it supposed to have one? Where can I order one?
1 0 6
WF419060
2026-7-30 US 1101
【X50 Ultra】I shared the device and in shared everything is good, but the one whk I am sharing with is not getting it, newest version, refreshed, nothing.
##DreameLife
0 0 3
Dreame Support
2026-9-15 US 38824
Heat: 58 【DreameLife】Dreame Member Week is here! 💙 Become a Dreame member to unlock exclusive benefits, including member-only prices, free gifts, 3X points, special rewards, and more. To celebrate, we’re giving the firs...view all
8 4 57
UD702111
2026-2-18 US 3203
I'm getting error 404 when selecting my cleaner in the app. How to solve that? I tried to delete the cache, logout and login, disconnecting from AC. Nothing helps...
6 4 20
UU525087
2026-9-26 US 297
My case involves a region-related Error 404. My Dreame D30 Ultra CE was purchased on Amazon USA and is currently being used in Mexico. I have already completed all the troubleshooting steps, including...view all
0 0 0
OL162953
2026-6-21 US 965
【R10 Pure】Hi… just bought the R10 Pure yesterday. I charged it to a 100% and in 15 mins it died!!! Is it normal?
0 0 2
SX257861
2026-9-25 US 472
【X40 Ultra】Why doesn’t my app have features on it? I feel it’s missing quit e a bit so I deleted it and then reloaded it but it the same. There’s no start or go not stop no go home etc
##DreameLife
0 0 2
FE339306
2026-5-13 US 1080
the robot is spending a meaningful fraction of runtime with severely impaired airflow and does not detect that the dustbin has not been successfully emptied. I have to manually - at least 3-4 a week e...view all
0 0 3
KJ384425
2026-5-29 US 1150
I’m not understanding how to connect to my Wi-fi. Not to tech savvy
0 0 4
CG677605
2026-9-25 US 433
【X30 Ultra】The dirt is not being transferred to the vacuum’s bag. Any trouble shooting recommendations?
0 0 0
BP757624
2026-9-25 US 317
How do I get the Vac to go over venting? We have flush mount covers and they can be vacuumed over but it avoids them.
0 0 0
1 ...234567891011... 117Next Page
]]>