LI555082
2025-11-27 US 3230
【D30 Ultra CE】Recently after mopping it gets stuck going back to the dock. It almost seems like the mop doesn’t lift up and it just spinning. Then when it does go into the dock. It says it’s cleaning mop pads and...view all
0 0 3
PO869384
2025-11-26 US 3116
【D30 Ultra CE】I just purchased a new Dreame L40 Ultra from Amazon. I got it because of its ability to clean edges, corners and furniture legs. However, it isn’t extending the side brush frequently along edges and ...view all
0 0 2
AV266230
2025-11-26 US 3757
【X60 Ultra】How to fix?
0 0 1
KK224862
2025-12-2 US 2041
【X40 Ultra】Curious to know if this is normal for the mop pod to stay out when on open floor instead when by a wall
0 0 1
ZJ788158
2025-11-21 US 7833
【X60 Ultra】My Dreame X50 Ultra Complete worked like a dream for about 1.5 months. The nightmare began with it not being able to dock itself and sounding like it was miss-stepping when reversing into the dock. We...view all
0 0 2
YP962469
2025-12-3 US 1044
Mop cover getting stuck so won’t run. Have only owned for 4 days so extremely disappointed. Any help with fixing this issue?
0 0 0
BM627183
2025-12-3 US 1099
As the title said, though I had registered both vacuums into App and connected WiFi, only one showed on App. How to fix this? Thanks!
0 0 0
UP869084
2025-12-2 US 1464
All of a sudden my X50 has added three “new” rooms (????) how do I delete these… the put them “to the side” of my regular rooms so after the robot is done cleaning it comes back and re-does the n...view all
0 0 1
NR953339
2025-12-2 US 1388
My 1 month old x30 is getting lost, all buttons flash red and it says it stuck when there is nothing around. Or it just stops and sits in the middle of a clean job (white buttons). Frustrated, wha...view all
0 0 0
OD688380
2025-12-2 US 2113
【H14 Pro】My water tank is not releasing water so it’s vacuuming dry however if I pour water on the floor it will vacuum but my water tank will keep the water inside , why?
0 0 0
ML659390
2025-11-30 US 1773
My Dreame X50 Ultra no longer empties. I have checked for clogs and made sure the bag wasnt fun and it still won't empty the dustbin. Please helo.
0 0 2
KM547064
2025-11-27 US 1742
My dreame will stop cleaning mid session without reason. How can i fix this?
1 0 7
HR001782
2025-12-2 US 1424
Why is my L50 tipping over forward before getting to the point of the threshold. Has plenty of clearance but dumps over before getting to it. Any advice?
0 0 0
DL317544
2025-12-1 US 1981
【X40 Ultra】Hi, I have a room with a slightly elevated threshold which the vacuum is unable to cross. It’s on the mapping but cannot get to it. Can I just lift and place there? I don’t want a spot clean as it’...view all
0 0 0
FJ231619
2025-12-1 US 1457
When will matter support work or be enabled? Trying to set it up to apple homekit. My device is the Aqua 10 Roller
2 2 0
CG921664
2025-12-1 US 1391
X50 won’t show snapshot of obstacles anymore or pet recognition. It was doing it & now randomly stopped.
0 0 0
88MPH
2025-11-21 US 2532
【X30 Ultra】Any chance of getting a dark mode option for the app anytime soon? Thank you!
1 0 2
BB077478
2025-11-29 US 1247
Alguien habla español por acá por favor?
0 0 8
BM998110
2025-11-16 US 2036
One side of mop head lockers has an exterior piece in the vacuum- looks like a piece fell off and now mop pad doesn’t lock in- are there replacements for this? Vacc is also not sucking up debris an...view all
0 0 7
OQ473586
2025-11-30 US 1162
How do I connect to WiFi and use my robot vacuum at a new location??
0 0 0
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