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SH168053
2025-7-25 449
Why will the vacuum not clean all the way to the wall? When it cleans it leaves a section of about 12 inches not done.
0 0 2
RY783139
2025-7-25 US 460
Just unboxed my L40 Ultra and got it all setup through the app. It showed 32% charge and after 6 hours, it won’t go past 40%. The connections are all clean and I put it back on the dock but it’s sti...view all
0 0 2
NW310392
2025-7-25 US 552
My side brush stopped spinning. The arm will extend when needed but the actual brush doesn’t spin. Any thoughts other than sending in? I’ve restarted the vacuum and took the brush off to make sure t...view all
0 0 2
HF958005
2025-7-24 445
I am looking for where I turn down or turn off the vooof my Dreams robot. It is quite loud and is scary to my dog. Can you send a photo of where to adjust the volume. I asked this question previously ...view all
0 0 2
RB030572
2025-7-24 439
【D10 Plus Gen 2】The base couldn’t stay on so vacuum couldn’t charge, cheap garbage don’t waste your time or money!
0 0 1
ZA874487
2025-7-24 696
【X40 ultra】My vacuum is only a week old and keeps leaving behind rolled up hair, even after “emptying” itself. It keeps blowing hair into corners and then never actually picks it up. I’ve played with all of t...view all
+5
0 1 5
UA238542
2025-7-24 471
Hi I bought L10s recently and noticed that the machine does not automatically resume cleaning once it finishes recharging. But if i go to the Dreame App and the machine is recharged, it resumes clean...view all
0 0 2
HU707103
2025-7-24 451
【X40 ultra】We need matter 1.4 support on x40
0 0 1
DG623517
2025-7-24 418
How do we set it to resume mop drying if we send it for a vacuum task. Without manually commanding it to do so
0 0 3
OJ084149
2025-7-24 US 475
【L40 Ultra】I just got a L40 ultra model robot vacuum and noticed a portion of the bottom cover (near the front of the device) clicks when pressed; sounds like a button. I don’t know if this is intentional as I ...view all
0 0 2
JG952052
2025-7-24 429
I have the L20 Ultra and I keep getting an error message that the mop pad has stopped rotating. It suggests I check to make sure hair or something hasn't gotten tangled around it. I checked and nothin...view all
0 0 1
MrBuffy
2025-7-23 US 389
Hi all I want to add the app to my wifes phone and share data. I added the app and then it wants me to add the machine and build a new account. Is that how it works?
0 0 1
DG623517
2025-7-23 419
I'm trying to make this a scheduled cleaning. On schedule I cannot find to select path, or mop after vacuum, or wetness I think. I want all these selections to happen at a scheduled time.
0 0 1
EW409547
2025-7-23 438
My X50 went back to it's dock during a scheduled cleaning. It is just sitting there paused. The message says "scheduled cleaning paused". There is no indication as to why it is paused. How do I un...view all
1 0 3
RY243701
2025-7-23 583
【X50 Ultra】- X50 will stop mid cleaning cycle and cancel the job without obvious explanation - It will go back to dock to clean mop pads, etc but then doesn’t restart the cleaning task and just sits there pause...view all
0 0 2
KR250224
2025-7-23 1071
【L10s Ultra】Auto empty never works. Robot fills up with things that should go into the vacuum bag, then just pushes dirt around the house. Very disappointed in this expensive purchase.
1 1 7
RE285191
2025-7-23 US 901
【L40 Ultra】Does it mop with detergent or just water?
0 0 6
SH680235
2025-7-22 US 610
【L40 Ultra】I just got it today and first time using it. After mopping, it has problem to climb back to the dock. By looking at it, I feel the base is too tall to it and the base extension plate is not enough. So...view all
0 0 5
ZP399739
2025-7-22 500
【L10s Ultra】Robot will come close to dock but will not turn around to reverse in and gives an error in the app of “no power to dock station”. I checked that it is plugged with power and cleaned all the sensors....view all
0 0 1
AR505929
2025-7-22 527
【L40 Ultra】Where in the app can I set the L40 Ultra to only vacuum? I'm trying to set a vacuuming cycle and it keeps trying to mop, which I don't want it to do
0 0 2
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