CC584997
2026-3-7 US 821
I have cleaned the laser area many times. Nothing is obstructing it. This vacuum is only a month old. What can I do besides clean the lasers?
0 0 8
ctweet1
2026-3-6 US 566
【X50 Ultra】How do I instruct the Matrix10 to use the pet oder cleaning solution?
0 0 1
CT009395
2026-3-6 US 496
I’ve purchased a 2nd X50 Ultra. How do U add it to the existing app?
0 0 1
AE920112
2026-3-6 US 395
I have a room in my house that has a custom name. It’s the area where my dog drinks water and spills it all over the floor. I want to be able to say “Ok Dreame, mop Eddie’s water.” Is there a way ...view all
0 0 0
CS605631
2026-3-6 US 821
【X40 ultra】Vaccum won’t continue the cycle to charging after cleaning mops, instead it pauses and it stays paused. This is been happening for the past 2 weeks. Is this happening to anyone ? What can I do?
0 0 6
XQ608565
2026-3-6 US 475
My Dreame L50 Ultra does not seem to be using the detergent…It uses plenty of water, and every other function works perfectly, but not using detergent…how do I correct this?
0 0 1
XC882680
2026-3-6 US 497
【X50 Ultra】I am looking to see if and when there will ever be a water hook up kit in the United States for the aqua 10 ultra. Also, for some reason on this form, there is no aqua 10 ultra in the model selection ...view all
0 1 0
VC778085 AL Hall
2026-3-6 US 407
The map of house is missing and wants to prepare a new one. Cleaning history still shows correct layout. Anyway to restore?
0 0 0
HA994605
2026-3-5 US 653
My mop vac looks like it’s waltzing across my floor. It does a big arc and then fills in the arc with straight lines. I miss the regular straight lines following the wood grain! I’ve tried clean ge...view all
0 0 4
WK697535
2026-3-5 US 467
It was working amazing for a few weeks now when it vacuums it actually is adding debris to my floor. It’s supposed to mop after so it’s mopping over the garbage. It’s a mess. It’s connected to WiF...view all
0 0 0
EW571226
2026-3-5 US 703
【X30 Ultra】When my X30 finishes cleaning it just stops. It won’t return to the dock and there are no error messages. If I request it start recharging from the app or push the physical home button it just tells ...view all
0 0 1
CS197278
2026-3-5 US 682
【X40 ultra】My vacuum is set to clean and then mop my kitchen floor at the end. After it mops and cleans the mop pads, it drives all over the house for a couple of hours in a quiet mode, not vacuuming. What the h...view all
0 0 1
OF060507
2026-3-5 US 1044
I divided my home up into many rooms to make permanent cleaning areas! Zones disappear. Rooms last forever!
1 2 3
YQ495516
2026-3-5 US 729
【L10s Ultra】Leaves a water blob at the end of the cleaning cycle before goes to dock for some reason , has anyone seen this ?
0 0 1
RX749113
2026-3-4 US 774
【L10s Pro Ultra】I purchased my model in July 2025. It cleaned my bedrooms twice a week. The dreame L10s pro ultra heat worked really well until the main brush jammed - it happened just half a year after purchase. At ...view all
0 0 1
AW733488
2026-3-4 US 521
My X40 is making all sorts of noise. I’ve cleaned everything I find nothing caught up in any of the brushes. What do you suggest?
0 0 4
BY057954
2026-3-4 US 596
Hello, the vaccum works great. But I notice that when it runs as scheduled to clean my whole house it always goes back to my office to try and clean under the desk after it's done doing every other ro...view all
0 0 1
KD577031
2026-3-4 US 512
My vacuum runs for a few minutes, and when it returns to the dock to clean mop pads it gets stuck going back and forth to the dock saying “mop pad cleaning”. It continues to do this until the batter...view all
0 0 1
DM078599
2026-3-4 US 538
【Gleam】Preparing for the CCM? You're in the right place! This comprehensive guide offers all the tips and resources you need to succeed. From understanding the exam structure to mastering key topics, you'll ...view all
0 0 0
SR887965
2026-3-3 US 483
I ordered a battery off of Amazon to replace my L20’s aging battery. The battery I purchased is worse than the factory battery. Robot dies much sooner, fails to return to the dock when the battery is...view all
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