【L10s Ultra Gen2】I’ve been experiencing issues with the mopping function on my vacuum. Every time I turn on the mop feature, I receive an error message indicating that there is water on the washboard. I have followe...view all

【L40s Ultra】I want to schedule all my robot vacuum / mop cleans but I prefer that it does vac then mop instead of together. I only see the option for vac+mop. Is this something anyone knows how to set?

How do I set up to vacuum only on some days and vacuum and mop on others

Unable to find doc after initial map. Now just wandering/ mapping even though it is about to run out of battery

Every day, at 1:30PM, my robot will get off the dock and then go back on it, multiple times. Every time it jiggles a little once on the dock, turning clockwise for about 1cm, and then undocks, turn ar...view all

It's at home but it's not charging

How do I make the robot clean under the coach?

Dies not pick up hair and pushes it around. I have had an awful experience with this vacuum. I got it maybe seven months ago it’s never been good. I think it sucks and I literally have to vacuum behi...view all

Watch the video below to see how it's done. Let us know if you have any questions!

Hi, the page where i can see my house map (the page you see after clicking the “go” button) is not loading for me. My software is updated and i tried multiple times. I can start a clean from the ho...view all

I feel like there is no detergent being release! Help!! I turned on the auto setting too :(

【L60 Ultra PE】I purchased the L60 Ultra PE about two months ago now and have enjoyed its performance up until a few weeks ago. I believe some sort of software update had been released and—as a result—my L60 had a...view all

I canmot for the life of me find the sentry mode settings in the Dreame App. Similarly, live camera view doesn’t work. The loading wheel flashes for a second and then nothing. Anyone else notice ...view all

【D30 Ultra】Can you add a multipurpose cleaner to the water canister as it mops?

【L60 Ultra FE】Is there a trick to getting the pads to stay on the vaccum. I just got a new pair from Dreams and they won’t even stay in place. I’m ready to glue them

I was sent the wrong side brushes so who do I need to contact Marion Fuller 864-706-2043

【D20 Plus】I entered this forum thread because it’s titled “D20 Plus”, but see comments from many other products. Is this truly a D20 Plus forum? I’ve no interest in searching through a thread full of commen...view all

When our dreame mop and vacuum combo finishes its job and goes back home , when it begins to clean the mop pads lots of water end up in the floor. What’s the best way to fix this.

【L40s Ultra】After every cleaning cycle, my L40s Ultra avoids the dock and goes all the way across the house into a room before turning around and going back to the dock to empty and charge. Why does it do this?

Is there an option where before entering a new room to go back to the Home station and clean the mops pad and fill up the water to clean the next room? And I just noticed that it was cleaning a room a...view all