I have been gone and my machine is offline. How do I get it back online?

Does not seem to be dispensing any a&b detergent hours of use bins still full

Hello! Today my L60 started giving me a charging error after cleaning. It went to the dock charged for maybe one second, then said charging error, left the dock and tried to get back on. As far as I c...view all

【L40s Ultra】Great little robot vacuum and mop that gets the job done!! 2 cat household and picks and cleans up litter that gets tracked with ease.

【X60 Ultra】The Velcro strips came undone and the mop pad won’t stay on the vac. Can I buy the holders separately? I can only find the mop pads.

【DreamePrimeDay】I was truly blown away with how clean and sparkling my floors turned out with the first use of our Dreame L40 Ultra Gen 2. It continues to amaze us with each and evrery time we use it. This machine ...view all

【L40 Ultra Gen2】I was truly blown away with how clean and sparkling my floors turned out with the first use. It continues to amaze us with each use. This machine is a back saver, almost no need for a mop and bucket...view all

【L40 Ultra Gen2】Anyone else having issues with this model not handling pet hair? This won’t pick up one little “dust bunny” of dog hair on our carpet. My old eufy (which was only 4,000 pa) picked up so much more. ...view all

The soap in my dispenser has been at the same level for many cleans. I’ve had to fill the clean water and empty a lot of dirty water, but the soap level remains the same. How do I get it to clean wit...view all

How do i get my robot to detach the mop pads when it vacuums? I've scoured the app and can't find the option. It's dragging the mop pads all over the carpet when it vacuums.

Water container is staying full. It’s not emptied anymore at end if the cleaning. Why is the water for to it not working?

I moved into a house recently. It has stairs. It's there a sensor that'll prevent it from taking a tumble? Do i need to reset anything for it to clean this house?

I’ve had the machine for roughly a mo th and notice hair balls all over the house so I flipped it over and I don’t think it has ever successfully emptied into the base. Also the bag is basically emp...view all

Is it possible for the L40 to vacuum only? Or does it have to do both?

Why does my mapping always cut off part of my house in the same spot every time? Bottom of the map in image

Hi, just started on mapping today for first Tim I’m having hard time getting L40 ultra gen2 to recognize to go back to the dock. It did the mapping but it doesn’t go back to the recharging dock. Can...view all

Does not go along walls stay 12 inches away

【X60 Ultra】Enter the discount code "Angle" at MMOEXP right now to instantly receive a 8% discount. Good luck! Introduction: Build Your Bank Faster With Proven Gold-Making Methods Are you tired of watching your...view all

【X40 ultra】What do I need to do after moving the base to a new location? It’s not able to go back to its base on its own and isn’t able to resume a cleaning task after I’ve manually taken back to the base to ...view all

【L40 Ultra Gen2】Can I relocate the Dock and avoid having any wifi issues, navigation issue, or map issues? If so what steps do I need to take to avoid any issues with me relocating my Dock