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CR673253
2025-5-27
【L40 Ultra】This is my first time to use it. The mop has been drying for more than 2 hours, How long does it take ?
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Grand
2025-5-27
Hi. Any suggestions on proper cleaning solutions I can use for my new E30 Ultra? Thanks!
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NJ954157
2025-5-27
【X30 Ultra】Robot is not able to determine power battery level and not stopping the operation to return back , as a result , finding the unit dieing with no power at any place , should have returned back and char...view all
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SP072356
2025-5-26
Is there a way to make the X40 dock lights always on? If it's on standby and not drying or washing, the light turns off, and I don't know if the water is empty. On the Roborock, the lights are always...view all
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PZ253666
2025-5-26
The robot kept repositioning itself and can’t find the way back to recharge
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LF853500
2025-5-26
【L40 Ultra】Could it be possible for the app programmers to allow for floor coverings in the Map -I.e Tile, Carpet, Hardwood, Concrete, Vinyl etc. After mapping you could set-up each room with the type of floorin...view all
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XU232968
2025-5-25
When I am adding second robot the first one is removed and disappeared from app. So I can’t use both together.
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XW884580
2025-5-25
Hello, love my robot very much just wanted to say that the Hebrew translation on the app is very bad, its feel like an automatic Google translate, mybe some really human shuld take a look at that? Th...view all
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PQ270642
2025-5-25
【L40 Ultra】Is there away to move a room name slightly on the map of a Dreame L40. I have a couple of room names clashing with the next room.
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BQ100984
2025-5-25
【L10s Plus】Hi, I guess it's a feature request, unless I'm missing something. I would love to be able to schedule a zone clean. We have a zone which I would like to clean on a different schedule, it's not a sepa...view all
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KP452220
2025-5-24
Anyone have 2 devices on the same app? [UPDATE- Customer Service quickly reached out via email and told me to just swipe across the app to see other connected devices! AWESOME CUSTOMER SERVICE. I’...view all
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VI862798
2025-5-24
【Z1 Pro】With the pool cleaner I know it will have a positive effect on the other pool equipment like the motors piping and filter system. By picking up the sediment at the bottom and throughout the pool it ...view all
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VS755365
2025-5-22
It stopped vacuuming it only mops.. any idea what it could be??
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BT955547
2025-5-22
Hey, just got l10 prime. Tried adding with qr code, got error: device is not launched. Then went manual using l10 ultra ans everything worked and it said it was successful, but i cant see the device i...view all
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PP625759
2025-5-22
Can you help me with furnitures please? I have a reverse L shaped sofa. How can I revers the sofa in the app too?
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SL357060
2025-5-22
Does anyone know how I can get a new power supply cord?
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PB869066
2025-5-22
Recently I tried to edit the map for the low lying areas with the lidar going down, and the app won’t allow me to adjust the areas I already put on the map. It also won’t allow me to add new areas. ...view all
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UJ102604
2025-5-21
【D10 Plus Gen 2】My D10 Plus is stuck on Turbo and I can’t adjust it to Standard on the app. How can I change the vacuum setting manually or reset? Thanks
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karmen
2025-5-21
【X50 Ultra】Hello everyone! I recently purchased the Dreame x50 ultra and as I pet owner, I am so so grateful! As a mom of 3 cats, I’ve always struggled with maintaining clean floors for cat hairs and dirty litt...view all
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OL891481
2025-5-21
Vacuum used to vacuum large high pile area rug now it won’t. We have remapped the house entirely but it still just won’t get up on the carpet/rug area.
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