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JR852086
2025-8-13 US 560
Has anyone else run into the issue where the unit has low battery so it goes back to charge but then won’t continue the clean, even if fully charged, until you open the app again? Note I have the L1...view all
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FF396950
2025-8-13 US 353
The Dreame X50 functions properly during cleaning, but it does not dock correctly afterward to begin charging. This issue has occurred despite the device being in use for only two weeks. Once cleaning...view all
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KL966018
2025-8-13 US 337
I have the L20 vacuum/mop combo (Rosie). I won this from my employer 02/2025, and have been using it almost daily since. All of a sudden about 2 wks ago she started wandering aimlessly, going in circl...view all
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FY796897
2025-8-13 US 410
【X50 Ultra】My dreame runs until the battery is depleted. It does not return to dock to recharge. When I send it to dock it ceases its cleaning schedule.
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UP373951
2025-8-13 US 615
【L10s Pro Ultra】Tried everything, it’s unable to dock to the base station. Cleaned everything, but still doesn’t work. It’s been a month since I got this. It happened once a while ago, but now it’s just happening...view all
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UA411228
2025-8-13 US 348
Hello - I have selected multiple times to ignore my carpet as well as have made it bigger manually - the robot keeps going back to the normal ways. It is ruining and unraveling the tinsels of my carpe...view all
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DS579121
2025-8-12 US 648
【L40 Ultra】Job map records pets (designated by a pink pig icon), but then before it’s finished cleaning the photos start disappearing from the job. Is this supposed to happen? Also, where does it store them so ...view all
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TN437192
2025-8-12 US 382
【X50 Ultra】How do I remove wheels to clean possible obstructions on x50 Dreame?
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AX149479
2025-8-12 350
My L10s Plus has no longer releases water for mopping. I’ve tried everything I’ve seen on YouTube or read online and nothing has worked. Any suggestions?
1 0 1
GM276578
2025-8-12 US 524
【L40 Ultra】I got the L40 ultra robot vacuum and I keep the dock in an open area in my dinning room but the robot struggles to dock itself I tried repositioning it and adding a cardboard ramp but still sometimes ...view all
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GX105621
2025-8-12 US 298
I’m trying to delete a carpet off my map but it won’t go away, what do I do if I want to customize my current map? Or do I have to create a new map?
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SC678670
2025-8-12 US 299
How does the remote work on the Z1 Pro. I can’t get it to work at all
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FA307032
2025-8-12 US 323
I just recently purchased the H 15 pro heat and was wondering if there’s any other solution that you can use other than the dream cleaning solution?
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NE472970
2025-8-11 331
Hi can someone give me guidance on how to block the area with the dinning room chairs it gets stuck going through them and I have tried to remap and put the icon but continues to go through the chairs...view all
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HZ966339
2025-8-11 326
I feel like my ultra x40 is wetting the mop pads enough all of a sudden. Any idea why?
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SH680235
2025-8-11 US 602
【L40 Ultra】I bought this robot about a month ago. Despite all those problems I have encountered, it roughly works and I don’t have high expectations because it’s just a machine. But the new problem is really s...view all
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BI678758
2025-8-11 US 337
My L10 is stating it’s offline. I’ve done everything to reconnect and it will not reconnect. Any suggestions??
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XI020952
2025-8-11 385
【X50 Ultra】When I try to use the app I get a popup saying The current region does not match the nodel
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FZ879054
2025-8-10 347
i' ve been using l40 for about a year withou problem but since yesturday i cant accsess it in app, it says rehion doesnt match mashine or somerhing like that, i've been searching internet and its seem...view all
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WW501459
2025-8-10 US 387
Hello i have x50 Ultra and i just switch location for base. Robot found its base after a longer while but the map did not update. What is the process here? Thank you Matt
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