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SU703017
2025-7-16
【X50 Ultra】Received my first Dreame yesterday and already it has disappeared from the app. I hope I don’t have to repeatedly add this device anew going forward.
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EI933388
2025-7-16
The Dream app says i don’t have any devices. It wants me to start all over programming the device. zEhy do I have to do this?
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UN138884
2025-7-16
No matter what I do the robot won’t show up after I add it. Wow I can’t believe this update made it live.
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EX960243
2025-7-16
【L40 Ultra】The servers are just down it happens to a lot of companies just take a chill pill and wait. Crazy some are talking about returning there products over server issues. This isnt a offical statement im...view all
2 0 7
PN824827
2025-7-16
Not showing in app This morning my app and Vacuum are totally disconnected. The app has lost everything. When I go to reconnect it will go through all the steps to connect to the network and say it al...view all
1 0 11
XF047810
2025-7-16
【L40 Ultra】My L40 ultra is not showing up on the app so I can’t use it. Is this a reoccurring problem? If so, I may consider returning it
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TS429309
2025-7-16
【L10s Pro Gen 2】The app has reset and my vacuum is now showing up. I tried to add the vacuum and went through all the steps and it said “success” and then it was still not there.
0 0 1
BQ049049
2025-7-16
【L40 Ultra】Found a work around for those of you having the same issue. If you have recently done a cleaning, in your messages you should still be able to access the device by clicking recent cleaning
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NO522327
2025-7-16
【X50 Ultra】This morning my app and Vacuum are totally disconnected. The app has lost everything. When I go to reconnect it will go through all the steps to connect to the network and say it all done, but then ta...view all
2 2 12
KS152609
2025-7-16
When I try to run device through updated app, nothing appears on the device tab. I re-added device but still nothing. Please update your app immediately to remedy situation as based on comments there ...view all
0 1 3
DS501686
2025-7-16
【X40 ultra】Having the same issue robot isn’t pairing
3 0 8
EX626654
2025-7-16
Device not showing up in app, did anyone find a solution
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MD703767
2025-7-16
Having the same issues as everyone else all of a sudden my x40 is not appairing in the app, what is wrong with this company?
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LJ921070
2025-7-16
【L40 Ultra】Unable to use robot won't connect with the app
1 0 5
KA315057
2025-7-16
【L20 Ultra】I have tried adding 5x and it isn’t appearing in the app. Seems like a problem as others have reported the same thing.
1 0 4
QX818959
2025-7-16
【L10s Ultra Gen 2】Seems like any new update took off robot from app
0 0 1
XF539715
2025-7-16
Heat: 72 Hello, I have multiple Dreame devices and they’re no longer showing up in the app. I confirmed my account and logged out and back in again. They were working fine last night so I’m hoping this is a...view all
21 5 69
LC221451
2025-7-16
【X50 Ultra】Thought this was going to be a life changer compared to my Shark but haven't had much success. Battery life seems to be just ok and it seems the cleaning method is random and erratic. Woke up today ...view all
0 0 1
PM179505
2025-7-16
I received notice this morning on my iPhone that my robot had finished its cleaning task, so I clicked the notification and then deleted it from the app. After deleting the notification I noticed that...view all
0 0 7
EW409547
2025-7-16
All of my devices have disappeared from the Dreame App without explanation. They are gone. How can I recover them?
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