【D10 Plus Gen 2】I’ve done all of the recommended fixes short of disassembling my unit. The bounce back is fine. Help!

I just bought the Dreame D30 Ultra. I tried to use it but it is saying empty or insert the water tank. They both are in and it still is not reading them. Any suggestions? I still have to mop by han...view all

【L10s Ultra Gen2】My robot is making this loud noise and it is very annoying, does anyone got the same problem? Dreame support doesn't offer warranty for it even though I'm still in 1 year warranty.

First, I spent 2 days trying to connect to wifi. Finally had to factory reset the robot. Of course, that wiped all my maps out so it had to remap. When it was done it said it needed to charge. It was ...view all

Regarding the XL 50 Ultra: If I pick Vacuum Only as an option, will the machine stay off rugs and carpet?

Plugged the vacuum in to charge and it started sparking. Has this happened to anyone else?! Just purchased on 5/30/26.

Why does my machine not stop the cleaning after it’s cleaned the whole house. It goes back out cleans for five minutes goes back to base, removes mop pads, installs them and goes out.what is wrong wi...view all

I have just set up my mower for the first time and it was going great until it went to do the edges by my road. Because the lawn meets the public road there are small pieces of gravel at the base of t...view all

【L40s Ultra】Does anyone have problems with their vacuum docking when it’s done cleaning? Ours will dock to refresh his mop pads, but refuses to dock whenever he’s done cleaning, he tries and tries, but I always...view all

It seems my side brush keeps falling off and i constantly have to keep screwing it back on. The hole you screw into looks like it may be rusty but its hard to tell, its small.

If you've recently changed your router, updated your WiFi password, or just want to connect your Dreame device to a different network, you're in the right place. Switching WiFi on your device isn't co...view all

【NOVA】When buying mutton, I think it is worth checking several things instead of focusing only on the price. Freshness, cleanliness, accurate weighing, and proper handling can all affect the quality of the ...view all

The mop heads will not reattach to the vacuum. The dock plate is clean. Nothing obstructing the mop heads. Is there a setting I need to change to get the mop heads to reattach?

【X50 Ultra】Can the dreame x50 fall down the stairs? I’m assuming I’ll have to manually take it up and down the stairs?

My VAC does not seem to use any of the soap. Why is this?

I had a Roborock q7 m5+ before my Dreame d30 ultra ce and I’m so confused: the Dreame has a better more reliable app but it leans SO MUCH LESS than the Roborock. I have all my edge cleaning settings ...view all

【X50 Ultra】Battery will not charge above 37%

【L40 Ultra Gen2】Does anyone experience the Robot just randomly going out the dock and back in for no reason? It randomly did it 4 times in the last hour and I can’t seem to figure out why. I never command it to do a...view all

I'm stuck in this phase, what could be the problem? Connected to 2.4

What is the beat way to target a spot to get cleaned up? Sometimes the zone that i selected is way to big