【Cat Day】I didn't intend to own 2 cats! On 2 separate occasions, I found myself helping a kitten in need during some extreme weather. Honey was the first girl I rescued, she came up to me during a walk and fol...view all

I got zone 4 (purple)sectioned off so "Blade" wont get stuck in a the debris (sticks pine cones & leaves) but there is still small areas where blade will dig up grass pivoting. Also i got vines (weeds...view all

Help please! What kind of screwdriver is needed to replace the main brushes on the L50 Ultra? Side brush as well? And where can I buy one?

【L40s Ultra】Dreame L40 ultra. All three lights are flashing white. It will not turn off. I did a reset. Lights stopped briefly, resumed. What next?

H14. Managed to connect to a network but device adding failed. Help needed

【D10 Plus Gen 2】My robot isn’t vacuuming properly; it’s leaving dirt behind. I’ve already replaced the the brushes. Any suggestions???

My Dreamebot L10s buzzes twice everyday at 3 PM. I don’t know why or how to turn it off ! Help. !

Vac largely avoids this when it could go right over. I assume it thinks there is an object it shouldn’t suck up. How can I fix this?

【Cat Day】We adopted Biscuit last week. She is four months old and was abandoned and at a local shelter. She got to see our Dreame Robot for the first time and she loved it! She especially loved the black an...view all

I am looking for guidance on the proper way to have my machine mop areas on the second floor. I have a first floor map and a second floor map, the base unit for the machine is on the first floor. What...view all

Battery dying, and unit gets stuck and frozen; will also penetrate NO-GO zones…

I already emptied the water from the washboard two times and cleaned the base but it happened again?

I am trying to improve the edging with the mower. Currently have long grass next to my driveway and sidewalk. Also have 8in strip around a play ground that isn't mowed.

Good afternoon. I keep getting an error that the laser position sensor has something jammed in it and it is causing the robot to o my move back and forth without completing its task. How do I resolve ...view all

Model RLL53SE has developed a squeal when moving around. I have checked everything can't understand why this has started. Is there someplace I need to oil?

I continue to get the message to add detergent . The sensors have been wiped off and there is detergent in base. I deleted app and reinstalled. Please help ! Thank you

【Cat Day】These dreame cat sisters are having their parents look for a new robot vacuum. Any suggestions on a good model for Cinnamon and Honey? They love rolling on carpets, but also have hardwood floors in th...view all

I have a new machine with updated firmware. It has failed twice to mop failure to engage the round mop attachments. Do i send this machine back to you?

【D30 Ultra CE】New device just 2 days old. Device keeps stopping with mop pad off even though mop pads are in place. Is this a bug or device issue? Not happy at all. Also I received d30 ultra CE with a white panel a...view all

Recently I sent my robot in as it would not work and kept saying there was an unspecified error. It supposedly got repaired and sent back. The robot seems to be working OK but now I’m having increasi...view all