EA734291
2026-5-8 US 763
【X50 Ultra】I have the L50 Ultra and it is terrible! It doesn't clean under the edges of cabinets, gathers up cat hair and leaves it in wads all over the house, and doesn't pick up small plant leaves and debris ...view all
4 0 11
QT284364
2026-5-8 US 347
How do I know when it’s time to change the dust bag? It’s been 5 months since I purchased the vacuum and I’ve never changed it.
0 0 0
TS372730
2026-5-8 US 496
【X50 Ultra】I bought this most expensive model after researching and reading reviews that it was supposed to be the best. It is horrendous. It has never worked. I'm on my replacement model. It's even worse than t...view all
1 0 0
KI798904
2026-5-8 US 407
I forgot to remove a throw mat from a room before cleaning. As a result my L40S Ultra AE the carpet/rug to the map. How do I remove it from the map?
0 0 1
cmac2173
2026-5-7 US 361
【Z1 Pro】Just wondering if this is a common problem just received vacuum and can't get m6 remote to charge any suggestions.
0 0 0
AY909729
2026-5-6 US 325
I updated my firmware like the app asked, and now it won't connect to thw Wi-Fi, not even resetting to the fabric mode. Don't know what to do.
0 0 0
KZ429723
2026-5-6 US 340
How do I delete a map and reset it? It has mapped over top of another map and gets confused
0 0 0
VP221130
2026-5-5 US 381
Hello my vacuum leaves a pretty large boarder around furniture when vacuuming and mopping. Does anyone know how to make it a clean closer to the furniture?
0 0 3
KK476704
2026-5-5 US 458
【X50 Ultra】Does anyone know what cleaning solution to refill the tank with? Our L50 Ultra came with one to fill up the tank and now it's running low. I see several kinds, and it doesn't seem like any of them use...view all
0 0 0
RN890465
2026-5-5 US 376
I keep getting error that side brush is stuck, it isn't. I have replaced it and cleaned the entire unit and the error still is coming. How do i correct this?
1 2 1
DS509114
2026-5-5 US 325
I got a new router. How do I update my vacuum?
0 0 2
XR395077
2026-5-4 US 388
【L10s Ultra Gen 2】I would like to edit the days and times I selected to vacuum and mop. I can’t figure out how to get back to that in the app. Can someone tell me how to get there?
0 0 0
UW120809
2026-5-4 US 576
【L40 Ultra】I ran this vacuum for the first time yesterday with no problems. Today it seemed fine until it attempted to go back to the dock and charge, it had trouble climbing up the ramp to get into position. Th...view all
0 0 1
QB703648
2026-5-4 US 331
How do I fix my vacuum to stop it from whistling
0 0 2
EF350905
2026-5-4 US 376
【L10s Pro Ultra】Can anyone explain why my robot make 2 cycles it did not stop until I interrupted the cleaning mode
0 0 0
NU217274
2026-5-4 US 315
I want to keep my unit from a Particular area every time. How do I do that in the app?
0 0 1
UW799268
2026-5-4 US 304
Whenever my item is in use and is turning to position and move throughout and reposition, there is a constant squealing noise. I have cleaned the wheels and the sensors. I am not sure why when it is r...view all
0 0 0
PI228773
2026-5-4 US 343
My back just spins in circles. Not sure why- it’s been a dream until now. It comes off the docking station and just spins. Doesn’t move from the area.
0 1 1
LX737402
2026-5-4 US 292
Does anybody have an idea where the repairs are sent to? United States? Or another country? I’m trying to decide if it’s worth me shipping my robot, the front wheel snapped off in the housing, or ju...view all
0 0 1
EN297826
2026-5-3 US 328
【X50 Ultra】What accessories are compatible with the E30 robot? Can’t seem to find any on the site for this robot.
0 0 0
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