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BL090408
2025-7-29 391
Hello. I have round rugs but the mapping always wants to show them as square. The robot therfore sweeps aeras it should mop and mop areas where it should vacuum only. Is there a way to get rugs map...view all
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AQ030367
2025-7-29 437
【X40 ultra】Can i fix mopextend and sidereach with settings
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WN150778
2025-7-28 917
【L40 Ultra】Since the cleaning solution only goes to clean the mop. Is it possible to add detergent directly in the clean water tank so the floor gets clean with it? And possibly better smell too
2 0 4
WB849246
2025-7-28 403
Robot has been mapping 500sqft for 35 min. Is it looking for its base? I was going to leave the base on my main floor.
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XF813086
2025-7-28 US 604
【X40 ultra】Owning my robot for about a week now. I was playing with different suction settings on my X40 Ultra and the only thing I can hear is the very silent mode. I tried different power options but a noise ...view all
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XM483843
2025-7-28 US 435
I just bought this deeam 2 I told her to do and it won’t. It just keeps wandering around even when I put it right next to the docking station Help.
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DY953557
2025-7-28 US 434
My robot is self pausing cleaning, stoping cleaning, starting it at night at random hours. Reset doesn't help. I tried dreame app and another and it's the same.
0 0 1
VN635750
2025-7-28 526
【X40 ultra】I got an issue with my x40 making this screeching sound as it’s cleaning. I’ve cleaned the brush and filter. I’ve inspected the wheels and side bristles. Still I can’t find what’s causing the noi...view all
1 0 1
FH379343
2025-7-28 US 467
Hello. I am using mltiple floor mode and the app recommended to use intelligent recognition. But I can't find this option. Where should I look?
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YE789934
2025-7-27 US 449
Mop smells after only a week of use and system says it cleans it after every use.
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HR001782
2025-7-27 499
My L50 Ultra won’t clean one of my spare bedrooms. It keeps saying something is in the way and can’t access the specified area. Nothing is in the way.
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VW575502
2025-7-27 US 576
【L40 Ultra】Hi, purchased a govac400 from Costco. Had it for two days. I am having issues with the scheduling function. I want the device to be mopping “wetter” I changed it to 23 but when the schedule starts i...view all
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DreaMe
2025-7-26 US 390
Brush not touching ground. Cleaned, set to floor and tile, and reset nothing works.
0 0 2
Diamond dreame
2025-7-25 US 576
【X50 Ultra】How do you get the x50 to go under my kitchen bar stools
1 0 1
KS419195
2025-7-25 484
【L40 Ultra】Machine went offline WiFi working Did suggested trouble shooting Still offline App is terrible how do I find the wifi settings
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AZ631056
2025-7-25 US 585
【L10s Pro Ultra】It seems that the machine stops charging when it turns off because of low battery. Is this correct?
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AZ631056
2025-7-25 US 445
The machine is constantly going offline and then I am unable to use the app until I wake up the machine.
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VC361514
2025-7-25 573
【X40 ultra】It been almost 3 month i got the X40 ultra. I have not seen using it side brush out to clean the edges. It just rotates while vaccuming. There is no hair tangled. AI side reach settings are all turned...view all
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BQ912136
2025-7-25 445
【L40 Ultra】New L40 receiving no power after leaving docking station and goes offline. On cleangenius it will wash mop pads and never leave the docking station. On custom mode it leaves the station and turns off ...view all
0 0 1
OK057604
2025-7-25 593
【L10s Ultra Gen 2】Why is my vacuum making loud noise while cleaning as it didn’t before? And it also smells bad as if it is not auto cleaning properly. I cleaned the base several times already.
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