VE955030
2026-10-16 US 217
How do I make the robot clean under the coach?
##DreameLife
0 0 1
MJ128958
2026-10-13 US 287
【D30 Ultra】Can you add a multipurpose cleaner to the water canister as it mops?
0 0 1
amalsafar
2026-10-15 US 246
I feel like there is no detergent being release! Help!! I turned on the auto setting too :(
0 1 3
UC077206
2026-9-16 US 977
【L40 Ultra Gen2】I’m unpacking the vacuum for the first time and I cannot either manually dock the vacuum or it says automatic docking is engaged, but it can’t dock. What do I do?
0 0 10
BN771790
2026-9-18 US 567
This feature doesn’t work as a yard owner would expect. 1 . It drops to 3cm and scalps the grass 2. It presumably is for edging, so ideally it would just be the edge and possibly a reasonable dista...view all
1 0 1
Dreame AfterSales
2026-10-16 US 312
Watch the video below to see how it's done. Let us know if you have any questions!
0 0 0
Dreame AfterSales
2026-9-24 US 771
We'll be on holiday from September 25–27 (US Time), so replies may be a little slower than usual during this period. We appreciate your patience! Once we're back, we'll prioritize and follow up on ev...view all
1 0 13
Dreame AfterSales
2026-7-29 US 3654
We're excited to announce that the Dreame Support Center has been fully redesigned and is now officially live! After months of planning, design, development, and testing, the new Support Center is her...view all
##DreameLife
3 4 45
iitstristann
2026-10-14 US 285
【L60 Ultra PE】I purchased the L60 Ultra PE about two months ago now and have enjoyed its performance up until a few weeks ago. I believe some sort of software update had been released and—as a result—my L60 had a...view all
##DreameLife
1 0 0
Felicia Washington
2026-9-30 US 689
Does anyone have suggestions on how to connect to WiFi? I’ve already had my internet band split to allow both 2.4G and 5.0 G I make sure to select 2.4 to search. The robot connects to Bluetooth on my...view all
0 0 12
QC313297
2026-10-11 US 352
Hello. I’m not sure how to do the mopping function with our Robo vacuum? Do I have to buy a separate kit with a water tank for it? I don’t know what to do. It came with a pad that attaches underneat...view all
0 0 1
ZO711864
2026-1-16 US 2960
【X30 Ultra】Dear all i am try to recharge my robot but even i rurning to station is not charging even that i clean sensor and check the plug still not charging I need help as idont know where is the issue
0 0 10
ID466853
2026-1-30 US 3216
【D20 Air Plus】Can someone help me with some info regarding Alexa connection. My vacuum does not work with Alexa, even though is supposed to work wit it
2 1 8
KQ624952
2026-10-13 US 261
【L60 Ultra FE】Is there a trick to getting the pads to stay on the vaccum. I just got a new pair from Dreams and they won’t even stay in place. I’m ready to glue them
0 0 0
ZS686602
2026-10-11 US 329
When I set my matrix 10 to vacuum and mop, it will vacuum, but when it comes back to the dock to get its mops, it gives the above mentioned error, and stops the task This is the error: Mop operation...view all
0 0 3
Dreame Support
2025-4-11 US 23237
Welcome to Dreame’s Wet and Dry Vacuum FAQ Hub! Whether you're a first-time user or looking for advanced tips, this guide covers the most common questions. Can’t find what you need? Our customer sup...view all
1 2 19
IN903300
2026-10-11 US 266
moving robot from bedroom to dining room
0 0 1
LA250437
2026-10-12 US 228
I was sent the wrong side brushes so who do I need to contact Marion Fuller 864-706-2043
0 0 0
Beast
2026-10-12 US 251
【D20 Plus】I entered this forum thread because it’s titled “D20 Plus”, but see comments from many other products. Is this truly a D20 Plus forum? I’ve no interest in searching through a thread full of commen...view all
0 0 0
XY540021
2026-10-12 US 287
When our dreame mop and vacuum combo finishes its job and goes back home , when it begins to clean the mop pads lots of water end up in the floor. What’s the best way to fix this.
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