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BK296343
2025-5-29
【L40 Ultra】I currently had 4.3.9_1659 , but I was seeing the latest version as 4.3.9_1680 ..How can I get latest software version? If it’s not available for some reason, can I push the update manually?
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Dreame Support
2025-5-27
🔥 Hot Deals Alert! 🔥 This summer, keep your home spotless with our exclusive offers! X40 Ultra & L10s Ultra Robot Vacuums – Get a FREE Tricut Brush for unbeatable deep cleaning! H14 Pro & H14 Wet/D...view all
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Grand
2025-5-27
Hi. Any suggestions on proper cleaning solutions I can use for my new E30 Ultra? Thanks!
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GE866636
2025-5-28
【L10s Pro Ultra】Tried everything, it just won’t vacuum. Bought it today, should work just fine, but won’t vacuume. Tried on vacuum only, to no avail. Really don’t know what to do besides sending it back.
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OS307646
2025-5-28
I don’t know why my robot is not vacuuming. Only mopping.
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CR673253
2025-5-27
【L40 Ultra】This is my first time to use it. The mop has been drying for more than 2 hours, How long does it take ?
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NJ954157
2025-5-27
【X30 Ultra】Robot is not able to determine power battery level and not stopping the operation to return back , as a result , finding the unit dieing with no power at any place , should have returned back and char...view all
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OL891481
2025-5-21
Vacuum used to vacuum large high pile area rug now it won’t. We have remapped the house entirely but it still just won’t get up on the carpet/rug area.
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PB869066
2025-5-22
Recently I tried to edit the map for the low lying areas with the lidar going down, and the app won’t allow me to adjust the areas I already put on the map. It also won’t allow me to add new areas. ...view all
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Fern
2025-5-17
I have a Dreame L10S robot am having a very hard time using the Siri Shortcuts. They don’t seem to be working.
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PZ253666
2025-5-26
The robot kept repositioning itself and can’t find the way back to recharge
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LF853500
2025-5-26
【L40 Ultra】Could it be possible for the app programmers to allow for floor coverings in the Map -I.e Tile, Carpet, Hardwood, Concrete, Vinyl etc. After mapping you could set-up each room with the type of floorin...view all
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XU232968
2025-5-25
When I am adding second robot the first one is removed and disappeared from app. So I can’t use both together.
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admin
2025-4-17
RewardReward 5 ecredit 🏆 Share Your #MyDreameStory & Win Rewards! 🏆 Hey Dreame Fans! We know you've got amazing stories about how Dreame products have changed your cleaning game. Now's your chance to share them and earn ...view all
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XW884580
2025-5-25
Hello, love my robot very much just wanted to say that the Hebrew translation on the app is very bad, its feel like an automatic Google translate, mybe some really human shuld take a look at that? Th...view all
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PQ270642
2025-5-25
【L40 Ultra】Is there away to move a room name slightly on the map of a Dreame L40. I have a couple of room names clashing with the next room.
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Junior Sr.
2025-5-20
I have the settings set to empty the dustbin at high frequency, but it doesn't do it every time it cleans the mops pads. We have dogs that shed so it becomes filled pretty quickly (even though we vacu...view all
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BQ100984
2025-5-25
【L10s Plus】Hi, I guess it's a feature request, unless I'm missing something. I would love to be able to schedule a zone clean. We have a zone which I would like to clean on a different schedule, it's not a sepa...view all
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KP452220
2025-5-24
Anyone have 2 devices on the same app? [UPDATE- Customer Service quickly reached out via email and told me to just swipe across the app to see other connected devices! AWESOME CUSTOMER SERVICE. I’...view all
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VI862798
2025-5-24
【Z1 Pro】With the pool cleaner I know it will have a positive effect on the other pool equipment like the motors piping and filter system. By picking up the sediment at the bottom and throughout the pool it ...view all
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