NG992163
2026-4-5 US 321
My robot cleaner is lost in the house with low charge and not connected to network
0 0 0
Dreame Support
2025-4-16 Cn 6485
【US】ASay Goodbye to Hair-Clogged Robot Vacuums Forever If you've ever owned a robot vacuum, you've likely fought it: turning the vacuum over, cutting away tangled hair, and pulling out clumps from the bru...view all
1 0 3
DL926956
2026-4-3 US 577
【X50 Ultra】My L50 has worked great for several months but now the water tank has to be filled every two days….it doesn’t appear to be putting excessive water on the ground it appears to all be going into the d...view all
0 0 1
XC773034
2026-4-4 US 457
How to lower the speaker volume on the D10 plus gen 2 vacuum cleaner?
0 0 0
GV551591
2026-4-4 US 480
For some reason whenever I have too much tabs open specifically for Dreame site it really bogs down my Chrome. Dreame website should be revamped. It looks so similar like Roborock, Mammation, and ev...view all
1 0 0
GV551591
2026-4-4 US 497
I believe we should be able to purchase additional components to Dreame products. I will be using the X60 Max Ultra Complete Robot Vacuum for an example. We should be able to purchase these items i...view all
1 0 0
AC432229
2026-4-4 US 466
My mop pad holder broke! Any idea how to obtain a new original one?
0 0 2
WC707261
2026-4-1 US 507
My vacuume isn’t emptying. It was dock and say auto emptying with the sound and all but does not actually do it. The bag is empty
0 0 2
ZW259784
2026-3-29 US 631
【L10s Ultra Gen 2】The tas was done, there was a sound of dust bin emptying but after I opened the bin of the robot, some trash was still there. I did not find any button in the app to trigger the manual emptying. Can i...view all
1 0 1
NJ010780
2026-4-4 US 519
【X50 Ultra】There should be settings by room in simple easy to understand options: 1) Best clean available without regard to battery life or product use 2) treat entire room as carpet, no carpet, area rugs There...view all
0 0 5
UK418260
2026-3-19 US 725
【L40 Ultra】How do I stop the music it is playing while drying
0 0 1
ZJ200387
2026-4-3 US 457
【X50 Ultra】very beautiful
0 0 0
ID466853
2026-1-30 US 1079
【L10s Ultra Gen 2】Can someone help me with some info regarding Alexa connection. My vacuum does not work with Alexa, even though is supposed to work wit it
2 1 4
ZB323183
2026-2-12 US 720
I’ve setup a routine in Alexa to clean a specific room but each time it executes the routine it starts cleaning all rooms. It will not clean a specific room. Any help would be greatly appreciated.
1 1 1
HB706540
2026-2-13 US 807
Anyone know, on the X40 Ultra, how i can get Alexa to have the ultra clean a specific room? For example "alexa, vacuum living room" or "alexa, mop kitchen" I have tried everything. She is linked ...view all
0 0 3
CX371604
2026-3-16 US 591
My recently purchased x40 ultra does a poor job cleaning carpet. I've set maximum suction and had the vacuum clean 2x but it still leaves crumbs and cat hair. It's a low pile carpet. I've checked the ...view all
2 0 2
NR710308
2026-2-12 US 1072
【Z1 Pro】Even though I am meticulous in my care and maintenance of my charger is appears that at least on of the pins has corrosion and there is a white substance leaking from the magnetic head. How do I get a...view all
1 0 5
QP982678
2026-3-16 US 1561
I finally set up my Dreame L40 Ultra Gen 2 today, and ran it on the “mop after vac” cycle. The vacuuming went perfect, and then I received an error that the Detergent installation was wrong. Was thi...view all
0 0 10
Dreame Support
2025-4-11 Cn 30335
Heat: 78 Welcome to our comprehensive FAQ section for the X50 Ultra. This guide is designed to answer all your common questions and concerns regarding this innovative cleaning device. Whether you are a new use...view all
+5
2 8 69
JG041629
2026-4-1 US 557
Hello I just received my L40 and want to use it but there isn’t a detergent bin included. Please help
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