Why does it show a "tangled brush" error even though it's clean?

How do I partition a large, open room with mix of carpet and hardwood? When I use the partition function in the map, it keeps telling me that the partition endpoints are not correct.

I’m curious how it best start vacuuming/mopping on different floors of my house. Do I start the process where the mop station is then carry it to the new area? Do I take the entire station to the new...view all

Nothing has helped

【D10 Plus Gen 2】I just got this today, set it up. First vacuum went great but for 20 minutes now it just keeps going onto the charger and getting back off over and over. Nothing blocking the charging, area is flat an...view all

I purchased the auto detergent module and installed it on my Ultra L40 Gen 2. I then updated the app to include the auto add detergent feature. Do I still need to add solution to the water, or is it s...view all

My X60 got stuck on a bathrobe my daughter left on the floor. I cleared it, but now the wheels won’t retract; it just limps around in circles.

【D30 Ultra CE】I just now bought brand new L40 Ultra Gen 2 Not able to find solution container in the robo dock. Checked all the packaging… Is this common?

New govac has a thwacking sound….is this normal?

【X60 Ultra】Summary： Have you ever finished a draft wondering why your prospects never become superstars? I had the same problem until I changed my scouting strategy. Pairing smarter scouting with MLB The Show...view all

I have a Dreame Ultra40 and have loved it since the day I un-boxed it. Recently, for about the last week and a half, it is not returning onto the charging station. Each day, when i return from work, ...view all

【D30 Ultra CE】Once house has been mapped how can I relocate docking station without mapping again?

【D30 Ultra CE】How can I program my L40 Ultra AE to clean a single room or just a couple of them at a time. The auto map function mapped my house and identified individual rooms (including some that don’t exist). ...view all

【D20 Air Plus】I purchased my robot vacuum during Prime days. I just received it this week was so impressed with the mapping and the cleaning. I even sent this video to a friend of mine to show her how it was mappi...view all

【D30 Ultra CE】Can’t find code under more functionality menu

Modern Warfare 4 keeps doing that thing where one tiny clue sends the whole community spiralling, and Red Mesa is right at the centre of it. If you've been grinding matches, swapping theories, or even...view all

【X40 ultra】The Series 2 update has reshaped the used car market, and anyone following FH6 Cars has probably noticed the difference. Several once-popular models no longer dominate every event, while some overlook...view all

【D30 Ultra CE】Since the Robot doesn’t come equipped with a flashlight, is it suitable in the dark for nighttime cleaning?

We have a bedroom that the D 20 mapped in accurately. It shows to be almost twice the size. How do I edit the map to correct that or since the extended map is actually on the outside of the house may...view all

I keep getting the error that the main brush may be tangled. I’ve removed it and cleaned the bearings and there’s nothing tangled. What else should I check? Do I need to get a new main brush?