Dreame Support
2026-7-24 US 917
【DreamePrimeDay】Thank you to everyone who joined our 🎉 Share Your New Dreame & Win Summer Rewards!event and shared your Dreame moments with us. ☀️ We're excited to announce the winners: ⚽ 5 Winners: Dreame × Cr...view all
##DreamePrimeDay
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GX178040
2026-6-22 US 767
Is there a way I can increase the frequency that the vacuum will empty?
0 0 2
NX914505
2026-8-15 US 326
We have the L 40 Ultra gen 2 , Most of our home is all on one height and the living room is raised, I mapped in the lower floor, now what do I need to do for the living room?
0 0 1
SJ049162
2026-8-16 US 391
【L40 Ultra Gen2】I have the custom clean setting at vacuum and mop with high wetness and floor doesn’t appear to be wet? Water tank is full. What’s wrong? I also bought the auto soap dispenser and installed it. Is t...view all
0 0 0
DL898447
2026-8-14 US 375
My robot has slowly gotten louder and louder. I can’t seem to find anything stuck or that would causing the noise. Any suggestions?
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LR330200
2026-8-16 US 286
Where can I get a replacement lid for my self emptying base station? My unit didn’t come with one.
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TL838221
2026-8-2 US 500
【X40 Ultra】Is there a way to force exhaust. I don't think my vacuum is emptying when done.
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AG561090
2026-8-16 US 355
【L60 Pro Ultra】I want my vac to stop when there is a 2 inch high object in front of it. Now it wants to climb over it.
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YT495478
2026-8-13 US 333
My robot may be in the middle of mopping then has a problem, goes back to base. After fixing the problem,I’m not sure what button to push for it to continue from where it stopped. If I press Clean, i...view all
0 0 1
Dreame AfterSales
2026-8-11 US 968
If you've recently changed your router, updated your WiFi password, or just want to connect your Dreame device to a different network, you're in the right place. Switching WiFi on your device isn't co...view all
2 4 7
ME138983
2026-8-14 US 367
【L40s Ultra】I have L40 CE, used about 4months, i noticed it few times finish mop previous night, the next day charging almost 15hours, the battery is still on charging at 79%. It’s barely enough for me to do swe...view all
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QH190124
2026-8-14 US 274
I have shaken the detergent box and no liquid comes out of the back unless I keep a needle inserted into the hole. The app is recognizing detergent as installed. After mop washing, water does not fo...view all
0 1 0
FC302901
2026-8-14 US 335
My dreame cleaner is less than a year old and it stopped working. It keeps giving me a prompt that says “laser sensor blocked” we cleaned the entire thing and reset the machine and it’s still doing...view all
0 0 1
CO460369
2026-8-11 US 522
【L40s Ultra】Does anyone have problems with their vacuum docking when it’s done cleaning? Ours will dock to refresh his mop pads, but refuses to dock whenever he’s done cleaning, he tries and tries, but I always...view all
##DreameLife
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HE530288
2026-8-14 US 304
My wet, dry mop/vac self cleans and dries the roller brush, but then after about an hour, the roller brush is sitting in a puddle. It is leaking from somewhere, but I don’t see where it could be leak...view all
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GO677416
2026-8-13 US 354
【H14 Pro】There is no scent in the 3 bottles of wet dry cleaning solution i purchased here for my wet dry vac. Is there anything i can add to the solution to give my home a clean scent aftering using the mop v...view all
0 0 1
OD835122
2026-8-4 US 421
My device is no longer charging.
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MQ790604
2026-8-7 US 504
【Cat Day】We adopted Biscuit last week. She is four months old and was abandoned and at a local shelter. She got to see our Dreame Robot for the first time and she loved it! She especially loved the black an...view all
4 1 4
ZS682836
2026-7-10 US 524
This robotic lawnmower has largely a poor performer. Constantly errors on the disk level. Getting lost. Complete failure in the automaping feature. Convoluted interface and unexplained software limita...view all
1 0 1
HH554200
2026-7-23 US 451
Why does the robot have to physically spin in a circle to calibrate its position? I have A3 AWD pro 3500.
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