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Dreame Support
2025-8-27 Cn 3775
Stick 【Announcement】Regarding the Recent Advertising Issues on the Forum and Management Measures Dear Dreame Insiders, Recently, we have noticed that some malicious actors have been using the forum to p...view all
11 0 25
DL489258
20 Minutes Ago US 6
I just go this (today) the vacuum did the mapping but will not return to the base to charge. I have tried many things it continues to go up to the base and then goes into the other direction
0 0 1
BG423947
2025-9-24 US 275
How can I change the metric system on my app
0 0 4
NE938638
1 Hour Ago US 10
【L40 Ultra】Did anyone run into the issue of the bag coming in with a whole?
0 0 0
VL417843
2025-10-13 US 40
The vac returned to base to empty, clean and dry mop pads and recharge. It returns to base, soaks the mop pads and leaves, goes out, returns to base, soaks the mop pads, goes out, returns to base, rep...view all
0 0 1
PQ482434
2025-9-23 US 358
I am trying a new WiFi network to make sure it will meet our needs. I need to set up my DreameBot D10 Plus on the new network. I am afraid of losing all my map data if I have to add the robot again. H...view all
0 0 4
KY283235
2025-10-13 US 49
When ut starts to vacuum a room, it doesn't go straight along the wall, it will do keep doing a little turn to the wall, straighten out, then turn to the wall again. When it comes to another partition...view all
0 0 0
XW641866
2025-9-18 US 788
【X40 ultra】I was wondering when homekit support will rollout for x40 ultra robot vacuum? Thanks
3 1 10
SH680235
2025-10-13 US 43
Hi Dreams support team, I bought a cleaning Robot which need be operated on an app. So it’s just an app to use the robot instead of an online shopping community. I don’t want to see your ads. How to...view all
0 0 0
EA805078
2025-10-13 US 64
【L10s Ultra】I’m not sure what to do — this is the second vacuum I’ve bought from this brand with the same issue. It vacuums and mops perfectly and returns to the docking station, but it won’t attach automatic...view all
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NX507515
2025-10-13 US 72
Hello, does cleaning solution go in the clean water tank? I’m not finding any info on this.
0 0 3
SP140202
2025-10-6 US 200
Purchased an Aqua 10 Ultra Roller and need replacement filters. They are not available on your accessory website here: https://www.dreametech.com/collections/robot-vacuum-accessories/robot-vacuums-l10...view all
1 0 1
IM288862
2025-10-10 US 112
Do I need to change the model info so it knows to dispense detergent?
0 0 1
CY481851
2025-10-13 US 51
After getting my L10S Ultra we adopted a dog, a big one, that sheds, quite a bit. We have laminate floors and it was doing a great job before but now the dust bin is not emptying and after every room ...view all
0 0 0
FN264011
2025-10-12 US 129
my vacuum is automatically set to run at 7 PM every night. I did not set this up and I want to change it, but I can’t figure out where to change it in the menus. I do see something about a global pro...view all
0 1 1
YB710139
2025-10-12 US 149
【D10 Plus Gen 2】My robot when i turn it on it goes straight backwards and crashes into my wall and say wheels are not in contact with ground. And randomly says start charging when it is not in base
0 0 2
WW501459
2025-10-10 US 437
Hi dirty water tank smells really bad. I empty it after every cleaning but the smell is really bad. Is there a tip to avoid it? I read that a little bit of dish soap or antibacterial denture tablet co...view all
0 0 6
HF958005
2025-7-22 735
Is it possible to turn off the voice announcements?
2 1 8
CM969040
2025-10-11 US 125
【X50 Ultra】The detergent container says it’s not installed correct. It’s in as far as it will go and full. The unit is brand new as of today. HELP
0 0 0
Dreame Support
2025-10-9 Cn 206
🔥 Dreame Prime Day Deals Are Here! Save up to $800 OFF and Grab Yours Now! Hello Dreamers, Happy Prime Day! 🌟 The wait is finally over—the biggest savings of the year are here! We’ve launche...view all
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