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9 Hours Ago

Hi all just purchased the new dreame 20 ultra When moping we don t see water streaks , we don t even see the mops wet. As if it is dry moping. We added water and solution to the base. What is wrong ...view all

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2 Hours Ago

【L40 Ultra】How long are these expected to last?

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2025-7-19

For my LX50, how can I create and save custom jobs to run on demand like I could with my previous Roomba?

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2025-7-18

【L10s Ultra Gen 2】During mapping, it missed the carpeted bedroom. I remapped twice, but it still doesn’t map the carpeted bedroom! Also, it thinks the dining room, kitchen and living room is one room.

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9 Hours Ago

【L10s Ultra】Hello. After original battery stopped holding a charge, I replaced it. Since then, robot will run, but at 25%level, it drains to zero within minutes and robot stops in the middle of cleaning rather th...view all

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10 Hours Ago

【L10s Ultra Gen 2】I just bought my second robot. The first one is LS10 Ultra and the 2nd is LS 10 Ultra Gen 2. In the 2nd I can’t use the remote camera. Is that normal because the version or is it a problem?

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2025-7-19

【X40 ultra】My X40 Ultra is skipping the carpet completely. I even tried using the zone cleaning feature, but it says it can’t reach it and returns to the dock for charging. What are my options? If its software ...view all

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17 Hours Ago

Ive had the H15pro mop/vacuum for 4days now, don't get it at all. I'm a person that needs easier and functional methods to a lot of things with tons of friends, kids, and animals, but this will make y...view all

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2025-7-17

【L20 Ultra】I have had my vacuum for only 3 months and all of a sudden is stopped emptying in the bag. I keep it clean, the bag is new and I have to manually empty the container inside the vacuum. I need help wi...view all

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2025-7-19

My robot correctly detected a carpet in front of an entry door and asked to resize and save. I accidentally deleted it and the app said it would no longer detect that are as carpet. How can I reset ...view all

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2025-7-19

I have a brand new x30 ultra and when I try to charge it to set it up (it doesn’t turn on out of the box) it rolls off the charger after 5 seconds.

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2025-7-19

【X40 Master】If you’re grinding your way through Madden 26, you already know how important it is to manage your resources wisely—especially when it comes to Madden 26 Coins. Whether you're building a theme team...view all

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2025-7-18

Just got the L40 and tried the vacuum only custom mode with zone cleaning. It refuses to vacuum any of my area rugs which are not thick at all. Tried Turing off onstacle avoidance and still won’t vac...view all

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2025-7-18

【X50 Ultra】I have an x40 (love it). I’m moving it upstairs and purchased an x50 for the main floor. Does the x50 need to remap the main floor or can I replace the device. The x40 is going upstairs and will ...view all

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2025-7-15

I have found my L50 bin frequently compacted with dog fur. The L50 does not seem to be detecting when the bin is full. Found fur balls all over the carpet this morning and L50 is back at base with th...view all

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2025-7-15

【X40 ultra】Mop heads don’t stick . Just unboxed my refurbished x40 ultra

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2025-7-18

My robot vacuum will not turn on. On the app its showing powered off and when i hold down the power button it does not come back on. Its been on the charger for 2 days.

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2025-7-18

Can I restart the cleaning process after I paused it half way through?

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2025-6-14

My L10s won’t charge and I don’t know what to do

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2025-7-17

How to enable real-time camera? In settings under Real Time Camera, it says "not enabled," and there is a comment that it can be enabled in Security Settings, but I cannot find Security Settings

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