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Dreame Support
2025-8-27 Cn 3144
Stick 【Announcement】Regarding the Recent Advertising Issues on the Forum and Management Measures Dear Dreame Insiders, Recently, we have noticed that some malicious actors have been using the forum to p...view all
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GA205928
4 Hours Ago US 31
My unit will not correctly bring the dirty water from the vacuum into the dirty container. It pulls in the lower level and has a malfunction, what is the fix for this?
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NT107783
2025-9-26 US 227
I have Blackwood floors in our bedroom and I just got the new dream X 50 trying to create the map and the Cliff sensors keep going off. Should I try to start the mapping in another room that does not ...view all
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PS920557
4 Hours Ago US 14
Yes, a showroom for rent in Savner area is typically cheaper than in larger cities. Small businesses and start-ups can still find the best high-traffic locations without breaking the budget. As menti...view all
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YO868825
5 Hours Ago US 18
【L10s Ultra】I have had issues with my machine not charging I have had to return it twice. The third time it has worked for about a month and is doing the same thing. It says that our Wi-Fi is strong. This is so f...view all
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NO050441
6 Hours Ago US 15
Why is does my machine have a squeaking sound when running?
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MC611988
2025-9-29 US 224
I have like 3 rugs that I can't add because it's saying I've reached the limit. We have a 4500 sqft house so ya we have a lot of area rugs. Why is there a limit?
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ND969681
2025-9-25 US 329
I trigger the robot to clean, it just washes the mop, and goes back to saying charging complete but never cleans.
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LA860006
2025-9-27 US 310
Does anyone know how to fix this? After every completed cleaning cycle the mop pads fail to install for the upcoming cleaning.i have to manually install them each time.
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ME466086
2025-10-4 US 53
I do not see the option to schedule cleans. It appears the app updated. Anyone know?
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CS945046
2025-10-4 US 71
【H14 Pro】Hello, I just purchased the H15 Pro heat vacuum. I’m trying to connect it to the app, but I’m having issues with my Wi-Fi. I then tried using the custom network (dreame-hold-xxx-xx) — everything we...view all
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XW641866
2025-9-18 US 654
【X40 ultra】I was wondering when homekit support will rollout for x40 ultra robot vacuum? Thanks
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QF022215
2025-10-3 US 159
Nothing wrong with router. How do I get the machine back online. Thanks
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TK528229
2025-10-4 US 191
Tuberculosis (TB) is a contagious disease caused by the Mycobacterium tuberculosis bacteria, which primarily affects the lungs but can also impact other parts of the body. Early detection is crucial t...view all
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ZS570403
2025-10-3 US 145
In the world of online cricket betting, having a reliable platform is crucial for seamless gameplay and secure transactions. MadrasBook has emerged as a trusted name, offering users a secure and effic...view all
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PK303370
2025-10-3 US 206
【X40 ultra】Can’t get the robot to dock itself and seat for charging
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KW078891
2025-9-27 US 457
【X50 Ultra】No matter how much i try to keep it clean, it doesnt work well. It sucks up dog hair into a clump that it pushes around and doesnt actually vacuum up.
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EU842017
2025-10-2 US 259
Fan continues to run how to shut off
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IC580539
2025-9-25 US 601
【X40 ultra】I'm so confused about the correct refill for the little tank that sits next to the dust bag at the dock, i just cannot find the exact product refill, which one should i use for refills? There's this o...view all
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CU995051
2025-9-28 US 341
【L40 Ultra】Can someone please clarify the mop cleaning solution for Dreame l40? Instructions state that the cleaning solution from the small black tank that is beside the dust bag will mix with water from the cl...view all
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