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Dreame Support
2025-8-27 88
Stick 【Announcement】Regarding the Recent Advertising Issues on the Forum and Management Measures Dear Dreame Insiders, Recently, we have noticed that some malicious actors have been using the forum to p...view all
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djbelo
11 Hours Ago US 21
Can you make the robot empty after each room?
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SA585508
2025-8-27 US 99
I have my Dreams L40 setup where it vacuums one day and runs in CleanGenius (vacuum and mop) the other day. A majority of the times the mop pad fails to reattach on the CleanGenius mop days and I have...view all
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AR178062
2025-8-27 US 48
RewardReward 1 ecredit 【R10 Pure】hhhhhhh
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PX738948
6 Hours Ago US 22
Accidentally created a shortcut. I cannot edit it to make it useful, nor can I delete it. Help!
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KR250224
2025-7-23 695
【L10s Ultra】Auto empty never works. Robot fills up with things that should go into the vacuum bag, then just pushes dirt around the house. Very disappointed in this expensive purchase.
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Dreame Support
2025-4-11 7631
Welcome to our comprehensive FAQ section for the X50 Ultra. This guide is designed to answer all your common questions and concerns regarding this innovative cleaning device. Whether you are a new use...view all
+5
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UX660485
2025-8-27 US 49
I'm noticing my vacuum isn't hitting around the borders of rooms like it used to. Any suggestions?
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LV077890
2025-8-27 US 140
【L20 Ultra】So I’ve had a Dreame for a while now for around a year and I’ve just started noticing that it’s been going into rooms with its mop pad on when it’s not supposed to. having its mop pad on and it ju...view all
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GB095399
2025-8-27 US 71
【L10s Ultra】Water doesn’t get pumped from the clean water tank to wash the pads. No noise at all when it’s supposed to be cleaning. I’ve had horrible customer service experience with Dreame before (it took 2 ...view all
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XG150218
2025-8-27 US 44
kjhgfertyuijhgfd
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NB617844
2025-8-26 US 119
【X50 Ultra】Its cleanjng in circular pattern and missing areas within a room
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SQ873033
2025-8-26 US 95
【X40 ultra】Vacuum is completely lost. Can’t clean, can’t dock. I tried to re-map - keeps turning around and getting lost.
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Dreame AfterSales+
2025-8-15 US 305
This article aims to collect the top 10 most common issues found on North American forums and provide solutions. This article covers hardware and software issues, as well as accessory inquiries. We ho...view all
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EW409547
2025-7-16 391
All of my devices have disappeared from the Dreame App without explanation. They are gone. How can I recover them?
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JR852086
2025-8-13 US 331
Has anyone else run into the issue where the unit has low battery so it goes back to charge but then won’t continue the clean, even if fully charged, until you open the app again? Note I have the L1...view all
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TP253097
2025-8-22 US 145
After robot returns home to charging while cleaning it won’t resume cleaning after a charge unless I open the app and then it will resume. Just started doing this in the last month or 2. I tired rese...view all
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XK621123
2025-8-26 US 127
【L10s Ultra Gen 2】It’s saying the dust bag needs to be installed, it has been working great since I purchased 3/14/2025. A very small metal clip came out. I cannot get it back where I think it goes. Not sure if that’...view all
+5
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RE285191
2025-8-26 US 65
When done cleaning the battery only goes down to 80%. Would it be a good idea to let it drain a little more for the sake of keeping a healthy battery? How would I do this?
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DI505760
2025-8-2 461
【L40 Ultra】I keep getting laser sensor stuck error. I cleaned the sensors, tapped and its still stuck. I have had this about 6 mos and never had this issue before.
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