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Dreame Support
2025-8-27 US 1225
Stick 【Announcement】Regarding the Recent Advertising Issues on the Forum and Management Measures Dear Dreame Insiders, Recently, we have noticed that some malicious actors have been using the forum to p...view all
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XO073853
2025-9-6 US 147
【X40 ultra】Hello, my robot vacuum arrived today and I tried letting it map the rooms. However, it does not vacuum the “exercise room.” At the entrance of that room, there is a 1-inch mat under the treadmill. T...view all
0 0 1
LL792417
2025-9-7 US 144
【X50 Ultra】I brought the vacuum on my second floor to map the area which it did ok but then all of a sudden it added a docking station icon randomly in a a bedroom corner. No docking present on the second floor....view all
1 0 1
MO088084
15 Hours Ago US 41
【L40 Ultra】L50 ultra isnt dispensing water onto the mop pads so it is essentially dry mopping. The only time the mop pads get wet is when the dock washes the mop pads.
0 0 1
CA167916
2025-8-28 US 782
【X50 Ultra】Vacuum is not picking up debris that should be very easy to pickup. Highly disappointed. If product doesn't improve will likely return
2 0 12
HH615127
2025-9-6 US 272
【L10s Pro Ultra】I have two rooms with carpet and I find that when it cleans those rooms, it will always move over the same spot over and over and over. It will start out moving across the room but after a few passes,...view all
0 0 5
WJ738147
2025-9-7 US 81
I've had my X40 for over a month now, all of a sudden stopped scheduled cleanings. App made me sign up again and now my map is gone. How do I restore my old map?
0 0 1
HF123713
2025-9-7 US 86
Hi My robot was cleanig fine however now I noticed that it’s leaving behind few of the trash. It used to completely suck the trash. Also what is the best way to clean up the robot do I need to lift...view all
0 0 1
ZA193791
2025-9-5 US 192
I’d like to know what other cleaning solutions I could use. I like my floors to smell nice and would like to know if there is something else I could use.
1 0 3
HJ012716
2025-9-6 US 90
Ever since my robot updated it will no longer auto empty and the App on my iphone no longer has the setting on the side that gives me the option to set auto empty? What do i do
0 0 1
GT845404
2025-9-6 US 104
Hi - I have the Dreame L10s Pro Ultra Heat vac mop and I like to relocate it into my laundry room, and after I do that do I need to have it remap the house? Thank you.
0 0 5
IQ887296
5 Hours Ago US 13
Where is the dust bin? Where is the dust box? I
0 0 1
FV416524
2025-9-7 US 26
Pool cleaner top won’t stay closed. Any ideas why?
0 0 1
JG952052
2025-7-29 706
My L20Ultra constantly has issues with the mop pads coming off. I replaced the mop pads thinking maybe they just need changed, but they fall off too...its like the velcro on the mop piece is no longer...view all
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Dreame Support
2025-4-18 US 1608
【X50 Ultra】Rise up, clean beneath
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Victor
2025-5-20 2469
【L10s Ultra】How often do you clean your house? I do a daily clean and thinking monthly mopping but curious what others are doing.
3 1 21
PG859293
2025-8-31 US 486
【L40 Ultra】L40 s ultra.
2 0 2
OI858958
2025-9-4 US 296
Hello everyone, Just got my dreame yesterday and she mapped like a charm. Just curious how good dreame is at cleaning stains off carpet? For instance spilled sodas on rugs, baby puke, pet diarrhoea,...view all
1 0 1
Dreame Support
2025-4-11 US 8668
Welcome to our comprehensive FAQ section for the X50 Ultra. This guide is designed to answer all your common questions and concerns regarding this innovative cleaning device. Whether you are a new use...view all
+5
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UA411228
2025-9-3 US 615
Need some help, I had had the X50 less than 2 months now. One of the mops do not attach to the robot. The actual mop head does - but the cloth mop keeps detaching and will not stick. It is leaving wet...view all
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