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Dreame Support
2025-8-27 Cn 3114
Stick 【Announcement】Regarding the Recent Advertising Issues on the Forum and Management Measures Dear Dreame Insiders, Recently, we have noticed that some malicious actors have been using the forum to p...view all
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MC611988
2025-9-29 US 191
I have like 3 rugs that I can't add because it's saying I've reached the limit. We have a 4500 sqft house so ya we have a lot of area rugs. Why is there a limit?
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ND969681
2025-9-25 US 310
I trigger the robot to clean, it just washes the mop, and goes back to saying charging complete but never cleans.
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LA860006
2025-9-27 US 271
Does anyone know how to fix this? After every completed cleaning cycle the mop pads fail to install for the upcoming cleaning.i have to manually install them each time.
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NT107783
2025-9-26 US 216
I have Blackwood floors in our bedroom and I just got the new dream X 50 trying to create the map and the Cliff sensors keep going off. Should I try to start the mapping in another room that does not ...view all
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ME466086
2025-10-4 US 43
I do not see the option to schedule cleans. It appears the app updated. Anyone know?
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CS945046
2025-10-4 US 58
【H14 Pro】Hello, I just purchased the H15 Pro heat vacuum. I’m trying to connect it to the app, but I’m having issues with my Wi-Fi. I then tried using the custom network (dreame-hold-xxx-xx) — everything we...view all
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XW641866
2025-9-18 US 634
【X40 ultra】I was wondering when homekit support will rollout for x40 ultra robot vacuum? Thanks
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QF022215
2025-10-3 US 139
Nothing wrong with router. How do I get the machine back online. Thanks
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TK528229
2025-10-4 US 148
Tuberculosis (TB) is a contagious disease caused by the Mycobacterium tuberculosis bacteria, which primarily affects the lungs but can also impact other parts of the body. Early detection is crucial t...view all
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ZS570403
2025-10-3 US 127
In the world of online cricket betting, having a reliable platform is crucial for seamless gameplay and secure transactions. MadrasBook has emerged as a trusted name, offering users a secure and effic...view all
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PK303370
2025-10-3 US 192
【X40 ultra】Can’t get the robot to dock itself and seat for charging
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KW078891
2025-9-27 US 436
【X50 Ultra】No matter how much i try to keep it clean, it doesnt work well. It sucks up dog hair into a clump that it pushes around and doesnt actually vacuum up.
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EU842017
2025-10-2 US 242
Fan continues to run how to shut off
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IC580539
2025-9-25 US 578
【X40 ultra】I'm so confused about the correct refill for the little tank that sits next to the dust bag at the dock, i just cannot find the exact product refill, which one should i use for refills? There's this o...view all
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CU995051
2025-9-28 US 323
【L40 Ultra】Can someone please clarify the mop cleaning solution for Dreame l40? Instructions state that the cleaning solution from the small black tank that is beside the dust bag will mix with water from the cl...view all
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mlusco
2025-9-30 US 279
【D10 Plus Gen 2】I keep getting an error message that says “please check and clean filter” so I put a brand new filter in and it keeps saying that. Also on the app it says “internal error please try to restart robo...view all
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GO479079
2025-9-29 US 300
【L40 Ultra】Hello, My robot can’t return to the dock itself, only sticking for all times. Thanks,
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LT595283
2025-10-2 US 216
【X50 Ultra】What is the total suction power for each mode; “quiet”, “standard”, “turbo”, and “max”? Is it drastically different mode to mode? I know the max suction power is 20,000Pa but is “quiet” mode...view all
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EC411656
2025-10-2 US 206
I recently changed WiFi and passwords and I am having trouble reconnecting Dreame to the app, any help would be appreciated
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