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KO814230
2025-7-19
For my LX50, how can I create and save custom jobs to run on demand like I could with my previous Roomba?
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KO814230
2025-7-19
My robot correctly detected a carpet in front of an entry door and asked to resize and save. I accidentally deleted it and the app said it would no longer detect that are as carpet. How can I reset ...view all
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XO758863
2025-7-19
I have a brand new x30 ultra and when I try to charge it to set it up (it doesn’t turn on out of the box) it rolls off the charger after 5 seconds.
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ZB971478
2025-7-19
【X40 Master】If you’re grinding your way through Madden 26, you already know how important it is to manage your resources wisely—especially when it comes to Madden 26 Coins. Whether you're building a theme team...view all
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BK296343
2025-7-19
【X40 ultra】My X40 Ultra is skipping the carpet completely. I even tried using the zone cleaning feature, but it says it can’t reach it and returns to the dock for charging. What are my options? If its software ...view all
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XV893024
2025-7-18
Just got the L40 and tried the vacuum only custom mode with zone cleaning. It refuses to vacuum any of my area rugs which are not thick at all. Tried Turing off onstacle avoidance and still won’t vac...view all
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JY012364
2025-7-18
【X50 Ultra】I have an x40 (love it). I’m moving it upstairs and purchased an x50 for the main floor. Does the x50 need to remap the main floor or can I replace the device. The x40 is going upstairs and will ...view all
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EW409547
2025-7-15
I have found my L50 bin frequently compacted with dog fur. The L50 does not seem to be detecting when the bin is full. Found fur balls all over the carpet this morning and L50 is back at base with th...view all
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VE026162
2025-7-15
【X40 ultra】Mop heads don’t stick . Just unboxed my refurbished x40 ultra
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BX710521
2025-7-18
My robot vacuum will not turn on. On the app its showing powered off and when i hold down the power button it does not come back on. Its been on the charger for 2 days.
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SL897745
2025-7-18
Can I restart the cleaning process after I paused it half way through?
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CC054092
2025-6-14
My L10s won’t charge and I don’t know what to do
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RA946308
2025-7-17
How to enable real-time camera? In settings under Real Time Camera, it says "not enabled," and there is a comment that it can be enabled in Security Settings, but I cannot find Security Settings
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JV459844
2025-7-18
【L10s Ultra Gen 2】During mapping, it missed the carpeted bedroom. I remapped twice, but it still doesn’t map the carpeted bedroom! Also, it thinks the dining room, kitchen and living room is one room.
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WJ660663
2025-7-17
The light will flash. The device will power on. The music will play at docking. But device will not charge. No obstructions. Everything is clean.
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TA401356
2025-7-18
My L10S ultra repeatedly says “start charging” when it is docked. Even when it’s been docked for hours. I’ve updated the firmware, cleaned the charging contacts, made sure it is firmly plugged in ...view all
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IA943674
2025-7-18
【X50 Ultra】When I select a single room to clean, the robot exits the docking station and goes back with an error stating unable to reach room please remove obstacles. I literally have this placed in the middle o...view all
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SC428592
2025-7-17
【L20 Ultra】I have had my vacuum for only 3 months and all of a sudden is stopped emptying in the bag. I keep it clean, the bag is new and I have to manually empty the container inside the vacuum. I need help wi...view all
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XF539715
2025-7-16
Heat: 72 Hello, I have multiple Dreame devices and they’re no longer showing up in the app. I confirmed my account and logged out and back in again. They were working fine last night so I’m hoping this is a...view all
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Dreame AfterSales+
2025-7-17
Hi guys, We are sorry for the inconvenience. We have urgently dealt with the APP problem you reported. The cause of the problem may be server fluctuations. We have now fixed this problem. If you find...view all
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