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8 Hours Ago

【L10s Ultra】My detergent option has not worked since I’ve had this machine for about six months. It says detergent installation error, but I don’t know how you could put it in wrong? Has this happened to anyone...view all

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11 Hours Ago

I have the L10s and it is refusing to get the baseboards on the tile floor, does not even get real close. Cleaned the sensors and restarted with no luck. Anyone else have this issue?

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2025-6-24

I have a Dreame L10s Ultra, for the few months that I used it everything seemed to be fine. After the initial home mapping I would use the smartphone app to schedule one time cleanings for certain are...view all

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12 Hours Ago

Whenever I placed the docking station on hardwood floors, I didn’t encounter any issues. However, when I moved my L40 Ultra to the upstairs, it encountered various problems, such as not docking prope...view all

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14 Hours Ago

I can’t get the mop pads to stay on

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2025-5-28

【L40 Ultra】Anyone else having issues with the side brush not extending under cabinets? The L40 cant reach under my cabinets but it doesnt even try to extend the side brush. Ive already tried messing with a lot o...view all

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2025-5-27

【X30 Ultra】Robot is not able to determine power battery level and not stopping the operation to return back , as a result , finding the unit dieing with no power at any place , should have returned back and char...view all

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2025-6-7

【L10s Ultra】Hello, I purchased this unit Dec 2023. It just started not charging. I have cleaned the sensors. Any thoughts? Thanks. Christine

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2025-6-23

【L10s Ultra Gen 2】I brought the machine by my self when I was at china, I connect my device to my router and the blue light is on and have no problem but when I scan the qr code on my vacuum it does not connect with my...view all

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2025-6-22

【L10s Pro Gen 2】my worst purchase ever. It actually gets dirtier after using the vacuum cleaner because it drags dirt all over the apartment. it can't vacuum up a single dog hair. when it vacuums the carpet it drags ...view all

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2025-6-11

Can you please publish the voice commands that Alexa recognizes for the x40 Ultra model? Thanks!

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2025-5-21

I removed some area rugs for initial mapping and cleaning. Do I need to remap all my surfaces again?

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2025-6-6

I changed the filter on my l10 ultra, keep saying "no dust bin installed " how can I fix this problem?

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2025-5-25

Hello, love my robot very much just wanted to say that the Hebrew translation on the app is very bad, its feel like an automatic Google translate, mybe some really human shuld take a look at that? Th...view all

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2025-6-24

In an era of gaming where the line between spectacle and substance often blurs, Warborne: Above Ashes dares to draw a line in the sand—one scorched, shattered, and still smoldering from a war that to...view all

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2025-6-21

I device shared my L10s with my fiancé, and the camera button is greyed out for her. Is this a feature or a flaw?

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2025-6-21

My husband shared 2 vacuum cleaner devices with me, they appear on the app but when I link my account to the Alexa skill, Alexa is not able to see the shared devices. Works fine and connect to Alexa f...view all

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2025-6-23

Is there any way to combine the special feature of cleaning the shallow area of the pool with the main floor? Currently the shallow cleaning option is buried in the settings in lab mode, and has to be...view all

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2025-6-24

My x50 ultra has been used once and tells me to add detergent. The second time I use it says same thing. The detergent is full. What do I do?

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2025-6-22

My Z1 cannot complete its cycle from the following on one full battery charge: Floor only Eco Max Pattern

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