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Dreame Support
2025-8-27 Cn 3030
Stick 【Announcement】Regarding the Recent Advertising Issues on the Forum and Management Measures Dear Dreame Insiders, Recently, we have noticed that some malicious actors have been using the forum to p...view all
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ME466086
23 Minutes Ago US 3
I do not see the option to schedule cleans. It appears the app updated. Anyone know?
0 0 0
CS945046
4 Hours Ago US 11
【H14 Pro】Hello, I just purchased the H15 Pro heat vacuum. I’m trying to connect it to the app, but I’m having issues with my Wi-Fi. I then tried using the custom network (dreame-hold-xxx-xx) — everything we...view all
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XW641866
2025-9-18 US 577
【X40 ultra】I was wondering when homekit support will rollout for x40 ultra robot vacuum? Thanks
2 0 8
QF022215
2025-10-3 US 48
Nothing wrong with router. How do I get the machine back online. Thanks
0 0 1
TK528229
18 Hours Ago US 50
Tuberculosis (TB) is a contagious disease caused by the Mycobacterium tuberculosis bacteria, which primarily affects the lungs but can also impact other parts of the body. Early detection is crucial t...view all
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ZS570403
2025-10-3 US 43
In the world of online cricket betting, having a reliable platform is crucial for seamless gameplay and secure transactions. MadrasBook has emerged as a trusted name, offering users a secure and effic...view all
0 0 0
PK303370
2025-10-3 US 85
【X40 ultra】Can’t get the robot to dock itself and seat for charging
0 0 3
KW078891
2025-9-27 US 360
【X50 Ultra】No matter how much i try to keep it clean, it doesnt work well. It sucks up dog hair into a clump that it pushes around and doesnt actually vacuum up.
1 1 4
EU842017
2025-10-2 US 145
Fan continues to run how to shut off
0 0 1
IC580539
2025-9-25 US 500
【X40 ultra】I'm so confused about the correct refill for the little tank that sits next to the dust bag at the dock, i just cannot find the exact product refill, which one should i use for refills? There's this o...view all
3 0 4
CU995051
2025-9-28 US 245
【L40 Ultra】Can someone please clarify the mop cleaning solution for Dreame l40? Instructions state that the cleaning solution from the small black tank that is beside the dust bag will mix with water from the cl...view all
1 0 3
mlusco
2025-9-30 US 179
【D10 Plus Gen 2】I keep getting an error message that says “please check and clean filter” so I put a brand new filter in and it keeps saying that. Also on the app it says “internal error please try to restart robo...view all
0 0 3
GO479079
2025-9-29 US 212
【L40 Ultra】Hello, My robot can’t return to the dock itself, only sticking for all times. Thanks,
0 0 6
LT595283
2025-10-2 US 108
【X50 Ultra】What is the total suction power for each mode; “quiet”, “standard”, “turbo”, and “max”? Is it drastically different mode to mode? I know the max suction power is 20,000Pa but is “quiet” mode...view all
0 0 0
EC411656
2025-10-2 US 107
I recently changed WiFi and passwords and I am having trouble reconnecting Dreame to the app, any help would be appreciated
0 0 0
UJ213266
2025-10-2 US 152
【X50 Ultra】Pretty amazing to me that one can spend this kind of money on a product and have it right out of the box be defective and needing replacement. The base unit connects to power, then shuts itself off. ...view all
0 0 0
YO787320
2025-10-2 US 121
Hello, I would like to request a feature to be added to the app. I own a Dreame X40 Ultra and use it a few times each week. I have seen posts online of other robot vacuums (from varying brands) catch...view all
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UJ494940
2025-9-23 US 532
【X50 Ultra】I don’t know what to do, I been having the same problem with this vacuum from the day 1. Doesn’t vacuum properly under my cabinets, the vacuum can go through them perfectly, doesn’t bring the brus...view all
+4
3 0 10
qqusa1212
2025-10-2 US 111
【G10 Combo】I have a govac 400. The robot won’t resume cleaning after charging. It is resumed when I open the app. If I don’t open the app, the scheduled clean for the next day won’t activate either. It’s ...view all
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