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KO814230
2025-7-19
My robot correctly detected a carpet in front of an entry door and asked to resize and save. I accidentally deleted it and the app said it would no longer detect that are as carpet. How can I reset ...view all
0 0 1
BK296343
2025-7-19
【X40 ultra】My X40 Ultra is skipping the carpet completely. I even tried using the zone cleaning feature, but it says it can’t reach it and returns to the dock for charging. What are my options? If its software ...view all
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ZR877372
2025-7-20
【L10s Ultra】Hello. After original battery stopped holding a charge, I replaced it. Since then, robot will run, but at 25%level, it drains to zero within minutes and robot stops in the middle of cleaning rather th...view all
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RE285191
2025-7-20
【L40 Ultra】How long are these expected to last?
0 0 4
TQ114549
2025-7-16
Hello, I have the L10s Ultra and keep receiving the “side brush tangled” error but nothing is ever tangled. It disrupts my cleaning cycle at least twice if not up to 5 times each time I’m using it....view all
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EW409547
2025-7-20
My X50 returns to base to recharge with 67% charge still remaining. What's up with that? Bad battery?
0 0 4
CY367799
2025-7-21
I brought a new ultra L10 gen 2 and it doesn’t clean properly and doesn’t even go to the edges and corners..doesn’t clean the whole area and goes back to the dock..even if there is no obstacle it s...view all
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HF958005
12 Hours Ago
Is it possible to turn off the voice announcements?
1 1 7
UL102375
2025-7-21
How do I know when it’s time to put a new collection bag? Will the machine tell me or should I just eyeball it? Thank you!
0 0 3
SH680235
3 Hours Ago
【L40 Ultra】I just got it today and first time using it. After mopping, it has problem to climb back to the dock. By looking at it, I feel the base is too tall to it and the base extension plate is not enough. So...view all
0 0 1
XO758863
2025-7-19
I have a brand new x30 ultra and when I try to charge it to set it up (it doesn’t turn on out of the box) it rolls off the charger after 5 seconds.
0 0 2
LB189913
2025-7-20
Ive had the H15pro mop/vacuum for 4days now, don't get it at all. I'm a person that needs easier and functional methods to a lot of things with tons of friends, kids, and animals, but this will make y...view all
0 0 1
CT644811
2025-7-20
【L40 Ultra】Several times my mop has missed easy stains. It rolls over them without removing it. I am able to wipe them up afterwith a washcloth. currently, I’m using deep clean every time I send the map out.How...view all
1 0 1
ZP399739
5 Hours Ago
【L10s Ultra】Robot will come close to dock but will not turn around to reverse in and gives an error in the app of “no power to dock station”. I checked that it is plugged with power and cleaned all the sensors....view all
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AR505929
10 Hours Ago
【L40 Ultra】Where in the app can I set the L40 Ultra to only vacuum? I'm trying to set a vacuuming cycle and it keeps trying to mop, which I don't want it to do
0 0 1
LB770107
10 Hours Ago
Collecting stickers in Monopoly GO is essential if you want to complete albums, unlock exclusive rewards, and stay ahead in events. But getting all the rare or gold stickers can be tough—especially i...view all
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LJ415926
16 Hours Ago
【L10s Ultra】No puedo conectar mi aspiradora a mi telefono
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IF237253
16 Hours Ago
【X40 ultra】Living room I put 3x Dining hall I put 2x Corridor I put 1x However, it cycled all of the rooms 3 times. I also suspect that it's using the same suction power for every room which I specified them to...view all
0 1 0
KU418639
2025-7-20
My x50 seems to be having trouble docking cleanly. It will dock to recharge but won’t connect and ends up shutting down after the battery is drained. I have cleaned the sensors on the back of the dev...view all
0 0 4
CZ368673
2025-7-21
【X50 Ultra】I have the x50. From what I can see all settings are turned on but the brush as well as mop don’t seem to extend while going around baseboards, corners, etc. Is there something I’m doing wrong?
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