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NL039300
2025-6-22
【L10s Pro Gen 2】my worst purchase ever. It actually gets dirtier after using the vacuum cleaner because it drags dirt all over the apartment. it can't vacuum up a single dog hair. when it vacuums the carpet it drags ...view all
+3
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OD287887
2025-6-21
【X40 ultra】While cleaning the brushes, this part fell out of the machine. Not sure if it is something it picked up or if or is a part that belongs on the machine. Can anyone identify it for me, please? It is sma...view all
+3
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AN046297
2025-6-21
I device shared my L10s with my fiancé, and the camera button is greyed out for her. Is this a feature or a flaw?
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NR710308
2025-6-22
My Z1 cannot complete its cycle from the following on one full battery charge: Floor only Eco Max Pattern
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Dreame Support
2025-5-16
Heat: 80 We’re excited to announce the launch of Dreame Forum U.S.! To celebrate, 12 new members will win: 🎁 2x $50 Gift Cards (1 per winner) 🧸 10x Blind Box Figures (Exclusive collectibles) How It Works: 1...view all
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LA062425
2025-6-22
Hi, I have. Dreame W10. It works great. The home station stopped pumping the waste water when self cleaning. I believe the pump motor itself is not working. Where can I get parts?
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OW592912
2025-6-21
My device arrived a few days ago but will not turn on
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YB384264
2025-6-21
When is the air purifier coming to the US? https://mall.dreame.tech/product/696 This looks amazing!!!
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VP555050
2025-6-21
My husband shared 2 vacuum cleaner devices with me, they appear on the app but when I link my account to the Alexa skill, Alexa is not able to see the shared devices. Works fine and connect to Alexa f...view all
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johnmarkmcelroy
2025-6-12
Hello all, I just got my L10s and I am ENTHRALLED with its performance. The one thing that should seem simple but I can let find a preset clean cycles. For example, I know when I press the green go bu...view all
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JM002875
2025-6-20
【X40 ultra】Hi, I bought my robot in November & have loved it. Until this week when it stopped recognizing the mop pads. Is there any solution to this? Thank you
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XK679564
2025-6-19
Hi I’m a week into ownership of our X40 Ultra and the past 2 days it won’t charge and showing offline. When I disconnect and reconnect the vacuum to the base, it’ll get to 76% charge and no further...view all
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JI072969
2025-6-19
My x30 ran over dog poop and got caught up all in the wheels and spread it around the house.. I thought it was supposed to have obstacle avoidance?
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TN460994
2025-6-19
【L10s Ultra】Hi everyone, I recently added a second L10s Ultra to my setup because the square footage of my home was too much for one unit to handle efficiently. I already have one device configured and running w...view all
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SQ534683
2025-6-19
Buongiorno, appena levo il robot dalla base per pulirlo lo stesso si accende e comincia a muoversi. Come faccio a farlo rimanere spento? Grazie
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JI072969
2025-6-19
I have tried to run my machine twice today and I'm not home at the moment but 5 minutes after I started it I get an alert that the mop pads have fallen off again... This has happened twice today why d...view all
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KI064293
2025-6-19
Are y’all adding a solution to your water? Most combo’s we looked at said to use that brands designated cleaner, but my booklet doesn’t show anything about adding cleaner. But I also don’t think i...view all
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AJ887142
2025-6-14
So I have 2 carpet on the floor, the robot failed to recognize one of them, so I manually put it down on the map. However, the robot will go around the carpet every single time. What could be the ...view all
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Fern
2025-5-17
I have a Dreame L10S robot am having a very hard time using the Siri Shortcuts. They don’t seem to be working.
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NN250248
2025-6-10
【L40 Ultra】I am loving my new L40 Ultra, but it seems that the voice commands are greatly lacking. Is there a way for me to say something like ‘vacuum kitchen’ and have it only vacuum the kitchen? Or ‘vacuu...view all
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