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Dreame Support
2025-8-27 Cn 4262
Stick 【Announcement】Regarding the Recent Advertising Issues on the Forum and Management Measures Dear Dreame Insiders, Recently, we have noticed that some malicious actors have been using the forum to p...view all
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Jun White
HalfHour Ago US 3
【L40 Ultra】My DreamE fell down the stairs while I was away. Now it cannot dock onto the station on its own. I bought it less than a month ago. What to do?
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VC318258
9 Hours Ago US 21
Hello, I have a Dreame L20 Ultra base station. I broke the small black clean water inlet connector/module (picture attached). Where and how I can get only that connector (not the full water hookup kit...view all
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JO514547
11 Hours Ago US 13
Ever wish you could enjoy the thrill of snowboarding—all from the warmth of your living room? With Snow rider , you get all the excitement of racing down a mountain, minus the frostbite and wipeouts ...view all
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LZ384761
11 Hours Ago US 12
Not all snowboarding is for daredevils on real-world peaks—sometimes, the wildest rides are digital! snow rider invites you to conquer relentless downhill runs, dodging, weaving, and leaping your way...view all
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XU220481
2025-10-17 US 241
【US】Just got my Aqua 10 and on the mapping run it won’t stop dragging the cover for the mop roller on the floor
0 0 1
PJ526453
2025-10-20 US 77
【H14 Pro】I don't know what's up, but the vacuum makes this really annoying high-pitched sound when I turn it on. What do you think is causing it? I've cleaned the water tank and the used water supply, put them...view all
1 1 1
TC751719
17 Hours Ago US 25
My L40 Ultra AE keeps erroring for mop pads detaching then reattaching cause the cleaning process to stop. This happens about ever minute of cleaning in mop mode. I’ve taken them off and on numerous ...view all
0 0 3
TD044188
18 Hours Ago US 18
My L40s Ultra AE has this issue where the mop arm will extend out on its own when it starts the mop wash cycle while docked. This causes it to undock, spill water around, and not complete the wash cy...view all
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GL887299
2025-10-20 US 86
My robot has a squeaky wheel and I don’t know how to fix it. It’s very loud and annoying. Please help!
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VX493675
2025-10-17 US 290
My x40 ultra makes a scraping noise when mopping. This started about six months after buying it. It's not constant and seems to happen when it's moving straight. There are scratches under one mop pad....view all
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WZ782347
2025-10-19 US 123
When my vacuum is docked and refilling water, it leaks. Anyone else have this issue?
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XS250202
2025-10-19 US 198
Does anyone have issue with the l40 ultra on installed carpet? My rooms with tile get vac and mopped quickly and straight lines. However, when it get su to bedroom or family room that has installed ca...view all
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CD174561
2025-10-18 US 259
…wont empty dust bin. Find tightly wound carpet dust. Had for a year and dust bag nowhere near full
2 0 2
XF047810
2025-10-18 US 224
I keep on getting message on my L40 Ultra that the mop pads are out of place. If I try to attach them manually, the robot spins and they come off. This started happening when I installed new mop pads...view all
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JV498173
2025-10-16 US 320
I have purchased a Dreame L10 Ultra Gen 2 and it will not mop. It keeps saying “automatic water supply and drainage device not installed”. However, I have not purchased nor do I want to have this fu...view all
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XW641866
2025-9-18 US 1047
【X40 ultra】I was wondering when homekit support will rollout for x40 ultra robot vacuum? Thanks
5 3 16
Cameron
2025-10-13 US 393
After getting my L10S Ultra we adopted a dog, a big one, that sheds, quite a bit. We have laminate floors and it was doing a great job before but now the dust bin is not emptying and after every room ...view all
3 1 8
IY092928
2025-10-17 US 313
Anyone experiencing issues with their dreame x50 ultra docking and/or mop pad installation failure? Nearly every day the mop pads have to be manually installed because it says failed to install mop pa...view all
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Dreame Support
2025-10-9 Cn 340
🔥 Dreame Prime Day Deals Are Here! Save up to $800 OFF and Grab Yours Now! Hello Dreamers, Happy Prime Day! 🌟 The wait is finally over—the biggest savings of the year are here! We’ve launche...view all
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