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QB092529
2025-6-25
How can I clean sensors? I wiped them but it is still giving me the messages. Please provide step by step instructions on how to clean the sensors
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GM174613
2025-7-13
New out of the box the x40 ultra won’t dock itself won’t vacuum or mop. Someone help please.
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Tofu6969
2025-7-13
【L10s Ultra】So far so good on its first go of my apartment
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TY784885
2025-7-9
【L40 Ultra】While on idle, the robot often moves a little and make some noises. What's going on and how can I stop it?
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PR807787
2025-7-4
【L40 Ultra】I purchased the GoVac 400 from Costco yesterday, and the cleaning solution was listed as an item in the box. However, it didn’t come with it. Is anyone else experiencing the same issue?
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Dreame AfterSales+
2025-7-8
Hi everyone, Your experience matters! We're constantly working to improve our product and service, and we'd love to hear your honest thoughts. Please take 3-5 minutes to complete our User Satisfactio...view all
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KO719997
2025-7-11
How do you renumber rooms on the map. Thank you.
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admin
2025-4-11
Welcome to our comprehensive FAQ section for the X50 Ultra. This guide is designed to answer all your common questions and concerns regarding this innovative cleaning device. Whether you are a new use...view all
+5
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KT806046
2025-7-12
Has anyone else encountered an issue where their L 10 S ultra robot vacuum gets stuck at the docking station and makes a weird humming sound? I press play to clean on the app but all it does is say “...view all
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LC221451
2025-7-11
Is there any way to designate where to have the unit extend the mop and side brush? One of the reasons I purchased the X50 Ultra was for that feature. The kick boards under my cabinets are hit or mi...view all
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JW322582
2025-7-11
Product works great when it wants too. Keeps going offline with no wifi connection issues. Makes me scan the RFID code to activate everyday. When I’m at work and want it to run so I come home to a ...view all
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KA525685
2025-7-11
My new l10s pro ultra heat cleans amazing like literally! But it’s only cleaning in the kitchen can someone please explain?!
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DJ885979
2025-7-11
【US】My dreame L40 ultra ran over dog shit. I thought it was supposed to detect that. Wtf man
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EF945999
2025-7-11
【X40 ultra】The robot is great and has a lot of great features but the reliability of it is the worst, i started having issues with the robor 2 days after opening the box, side arm would move randomly, random mec...view all
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CS605631
2025-7-9
【X40 ultra】Does anyone have any experience with these 2 products? I bought the x40 5 days ago and now I see they have a newer one the x50 and I was wondering if I should change it or keep the one I already have ...view all
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YM091887
2025-7-9
【X40 ultra】Have had this problem randomly since new. Base seems to create a siphon when filling mop, doesn't stop until freshwater tank is pulled out or is emptied on to the floor.
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VZ595766
2025-7-9
【L10s Ultra】Hi! I bought an l10s but it came without the detergent bottle. I set it up otherwise and it was not pulling water when I wanted to mop, showed 'clean water tank not installed', so I primed the inlet t...view all
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MU109234
2025-7-10
I ordered the X50 ultra on Amazon, and after a week it’s started saying washboard full please clear and try again. Apparently this is common, and they agreed to send a return label. I live in Hawaii ...view all
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RS428665
2025-7-10
I just set up my l40 ultra and already having issues with the mop pads disconnecting or not being installed from doc station on vac when I go to select clean. Mop pads are getting stuck and get notifi...view all
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Dreame Support
2025-5-16
Heat: 81 We’re excited to announce the launch of Dreame Forum U.S.! To celebrate, 12 new members will win: 🎁 2x $50 Gift Cards (1 per winner) 🧸 10x Blind Box Figures (Exclusive collectibles) How It Works: 1...view all
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