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Dreame Support
2025-8-27 Cn 5678
Stick 【Announcement】Regarding the Recent Advertising Issues on the Forum and Management Measures Dear Dreame Insiders, Recently, we have noticed that some malicious actors have been using the forum to p...view all
15 2 36
FK993889
1 Hour Ago US 2
【Pocket】Are you hesitant to hire an escort service when a friend suggests it? This hesitation usually occurs when you are uncertain about protecting your privacy. However, you can expect complete privacy when...view all
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Dreame AfterSales+
2025-8-14 US 1839
This article aims to collect the top 10 most common issues found on North American forums and provide solutions. This article covers hardware and software issues, as well as accessory inquiries. We ho...view all
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PJ591390
2025-11-14 US 70
Any tips on setting thresholds in the app? X40 Ultra will go up onto the anti-fatigue mat in the kitchen, but will not come down off the mat. Thinks the edges are "drop offs"... even with the passabl...view all
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UQ218433
2025-11-14 US 84
Guys my dreame robot isn’t draining the dirty water and it goes into the wash board causing it to overflow with dirty water. I’ve already tried going to dock setting and cleaning the dock manually ...view all
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NR303627
2025-11-13 US 128
Hi, my vacuum lives in polished timber floorboards, however there are two areas (living room and formal living room) of my 1st floor that are “sunken” about a 1 foot drop down. A ramp would need to ...view all
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QJ026006
2025-11-13 US 108
The bot kept saying to battery is dead but I don't know where to buy it from. help!
1 0 4
RZ287534
2025-11-14 US 73
Some rooms it cleans fine i have a x50 that is amazing navigation wise. The aqua 10 has trouble all the time reaching rooms and does circles mutltiple times hitting invisible walls and studdering thro...view all
0 1 1
UC648907
2025-11-15 US 72
My 400 starts to mop and vacuum. Shortly after it starts mopping, it stops dispensing water even though the mop pads are still running. How do I fix this problem?
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GO071545
2025-9-2 US 1343
The title mostly says it all. Our new L40 was set up using an Android device, without issue. After installing the app on an iPhone and logging in, I’m unable to download the plugin after selecting “...view all
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MV856957
2025-11-12 US 114
Dreame Aqua 10 Ultra Review: Excellent Hardware Hampered by Redundant Mop Cleaning CycleRating: 3/5 Stars (Pending Firmware Update)The Dreame Aqua 10 Ultra truly excels in its core function: deep vacu...view all
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HR798825
2025-11-11 US 109
【X50 Ultra】After setting up W10 Pro the vacuum isn’t appearing anywhere in the app. Didn’t see W10 pro as an model option so just picked a random one
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ZW353333
2025-11-11 US 122
【L10s Pro Ultra】Apparently my side brush detached some time ago. It’s nowhere to be found in my house however I never received an alert that it had detached in the first place. I’m ordering a replacement but has an...view all
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QA639987
2025-11-12 US 71
【X50 Ultra】No sure what happened but the robot is looping on rugs. Like why is this happening? Like an infinite loop.
0 0 1
JK419629
2025-11-11 US 143
【X50 Ultra】The last 3 times I used the robot I got a “too much water in the washboard message” and soaked up several ounces of water using towels. Why is this happening? Also, now the robot will not recharge d...view all
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VN148673
2025-11-14 US 90
【X40 ultra】Why mop pad installation keeps failing? I’ve tried cleaning the dock and mop pad base and wiping off all the dust, but it doesn’t help.
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PQ524286
2025-11-14 US 106
【X40 ultra】Hi! We have loved the first month of having the x40 Ultra especially with a dog that sheds a lot. Only recently we’ve noticed that the vacuum leaves quite a few clumps of hair around the house despit...view all
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AV266230
2025-11-11 US 253
【X50 Ultra】It claims there is an obstacle (there is no obstacle).
+3
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CP192823
7 Hours Ago US 8
【X50 Ultra】My robot vacum not working.!!
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ZA733925
2025-11-15 US 54
【L10s Ultra Gen 2】My vacuum robot mop pads lose the glue on the base and now always whenever I set the vacuum to clean it does not stick on it and the floor is wet, I ordered a new pair of mop pads and they came withou...view all
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