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Dreame Support
2025-8-27 Cn 6367
Stick 【Announcement】Regarding the Recent Advertising Issues on the Forum and Management Measures Dear Dreame Insiders, Recently, we have noticed that some malicious actors have been using the forum to p...view all
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XT375670
HalfHour Ago US 7
My machine will start the job but returns to the base shortly after. The app says the cleaning task is complete but it is not. Does anyone know how to resolve this?
0 0 1
TC751719
2025-10-20 US 485
My L40 Ultra AE keeps erroring for mop pads detaching then reattaching cause the cleaning process to stop. This happens about ever minute of cleaning in mop mode. I’ve taken them off and on numerous ...view all
0 0 4
GH236393
1 Hour Ago US 14
I just received mine yesterday. I haven’t used the mopping yet, but I just was curious about only using water. How does this clean your floor if you can’t use any type of mopping solution
0 0 2
GA938690
2 Hours Ago US 9
X40 ultra gives me a “Used water tank error when I attempt to start a clean. I’ve clean and checked everything in the tank and cleaned the rubber seals inside the base. Manually cleaned the base ...view all
0 0 0
XU144764
2025-11-25 US 100
My base station is at one end of my appartment (right on the map), and I have 2 rooms that are on the complete opposite side (left on the map). During mapping and cleaning, the robot doesn't reach all...view all
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GY422935
2025-11-20 US 102
Every time to vacuum departs the dock for first time it gives an error for cliff sensor saying wheels off the ground, wipe the sensors and it starts up, even just moving the robot and starting it wil...view all
0 0 1
BM998110
2025-11-16 US 245
One side of mop head lockers has an exterior piece in the vacuum- looks like a piece fell off and now mop pad doesn’t lock in- are there replacements for this? Vacc is also not sucking up debris an...view all
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RT647351
2025-11-25 US 50
I have been using the H15 pro heat for about a month now and I love it. I have a elderly dog that pees in the house a lot because she struggles to make it outside in time and I have used the vacuum to...view all
0 0 1
ES138824
2025-10-16 US 548
I bought x50 from china , now I am in india , I can’t able to connect x50 to the app, the app giving msg “ device not launched “
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GZ632695
2025-11-25 US 64
After using my L50 ultra for 2 months the map disappeared. Does anyone know why this happens? I did absolutely nothing in the app since its last clean
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CK625262
2025-11-21 US 226
My new L50 ultra will clean a few rooms on it’s scheduled clean and then return to the dock to charge (charge is still over 70%) and then not resume cleaning. It worked great for the first few days b...view all
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DI646823
2025-11-25 US 26
My dreame started to squeak when roaming around when vacuuming and the noise of pretty consistent. Can’t tell if it’s the wheels or what. What should I do?
0 0 3
EJ156783
2025-11-22 US 111
Hi I am trying to order the PM20, when I go to crat, there is a 20$ black friday giftcard addes and charge to my account and I can't delete it
0 0 1
IM469496
2025-11-25 US 58
My robot keeps telling time to clean the filter I’ve cleaned everything over and over I’ve up dated the firmware And it keeps telling me to clean the filter
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AV266230
3 Hours Ago US 10
【X50 Ultra】How to fix?
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TA243537
2025-11-23 US 107
【H14 Pro】I'm using the custom mode, max suction with standard wet. Is there a setting to lower the wetness more?
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HL908938
2025-11-21 US 112
【H14 Pro】Just got the H15 pro heat delivered today and it won’t connect to WiFi. Tried all solutions including the official solutions. Still no luck. Need help ASAP.
0 0 1
FO648501
2025-11-18 US 594
【L40 Ultra】The app has a notification banner even though there are zero messages in the app. Also, messages in the app don’t show up.
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5 5 59
ZZ014837
4 Hours Ago US 10
【Pocket】Kamagra Oral Jelly (Sildenafil) is widely known for offering an excellent and effective treatment option for men dealing with erectile dysfunction (ED). Its fast-acting jelly form makes it easier to c...view all
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