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OR117797
2025-7-31
I have a new L40 and I’m getting almost no obstacle recognition images after a cleaning cycle. In the last cycle there were almost 20 obstacles detected of various types and only one had an image to...view all
+3
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AO198619
2025-7-31
Does anyone else have a vacuum that is squeaking very loudly especially when turning around? How do I fix this?
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YG289961
2025-7-30
【L10s Ultra】How do I delete an area that was mapped incorrectly.... It is outside and in the garage!
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UK380385
2025-7-31
【L40 Ultra】It's very hard to tell on the map the areas that are detected as carpet? Is it best to manually set a carpet area on the rooms that are carpeted? My living room used to look shaded for carpet and no...view all
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WU897417
2025-7-31
I have one room in my house the vacuum will not navigate properly anymore, just seems to get confused and drives back n forth. It did fine for some time. Works perfectly throughout the rest of the hom...view all
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UK380385
2025-7-31
【L40 Ultra】Is there a way to delete space that was detected? I have areas outside of my house the robot mapped because of windows.
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YZ484609
2025-7-31
【L10s Ultra Gen 2】My car squeals like when the wheels of a vehicle skid.
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VW575502
2025-7-27
【L40 Ultra】Hi, purchased a govac400 from Costco. Had it for two days. I am having issues with the scheduling function. I want the device to be mopping “wetter” I changed it to 23 but when the schedule starts i...view all
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LN954208
2025-7-31
When the battery is low and it returns to the base station to charge it does not automatically resume cleaning unless I open the app and go to device. Any ideas?
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HI963392
2025-7-31
Happy with new x30 ultra, wondering if we can map and use the robot on the second floor? If so, how?
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PI895524
2025-7-30
I am trying to add this device to my app. The scan won’t scan the QR code.. I try manually and the device won’t follow manual prompts.
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FH379343
2025-7-28
Hello. I am using mltiple floor mode and the app recommended to use intelligent recognition. But I can't find this option. Where should I look?
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BL090408
2025-7-29
Hello. I have round rugs but the mapping always wants to show them as square. The robot therfore sweeps aeras it should mop and mop areas where it should vacuum only. Is there a way to get rugs map...view all
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ZA874487
2025-7-24
【X40 ultra】My vacuum is only a week old and keeps leaving behind rolled up hair, even after “emptying” itself. It keeps blowing hair into corners and then never actually picks it up. I’ve played with all of t...view all
+3
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ZV110919
2025-7-30
【X50 Ultra】Is there a way to turn off the LED of the vacuum so it doesn’t glow at night? Thank you.
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CZ715181
2025-7-30
【L40 Ultra】I purchased robot not long ago, on prime days. It was working fine in the beginning. These couple days did not clean well enough, even though I had on deep cleaning setting and today is not charging ...view all
+6
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Diamond dreame
2025-7-25
【X50 Ultra】How do you get the x50 to go under my kitchen bar stools
1 0 1
VN635750
2025-7-28
【X40 ultra】I got an issue with my x40 making this screeching sound as it’s cleaning. I’ve cleaned the brush and filter. I’ve inspected the wheels and side bristles. Still I can’t find what’s causing the noi...view all
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EW409547
2025-7-29
How do I adjust X50 Robot Voice volume?
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OA622058
2025-7-29
I have two L50 vacuums and can’t get the 2nd vacuum to show in the app. I was able to click the + and add device and got it mapped. But after that it just disappeared. So then I added it back in agai...view all
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