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XK679564
1 Hour Ago
Hi I’m a week into ownership of our X40 Ultra and the past 2 days it won’t charge and showing offline. When I disconnect and reconnect the vacuum to the base, it’ll get to 76% charge and no further...view all
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TN460994
2 Hours Ago
【L10s Ultra】Hi everyone, I recently added a second L10s Ultra to my setup because the square footage of my home was too much for one unit to handle efficiently. I already have one device configured and running w...view all
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SQ534683
2 Hours Ago
Buongiorno, appena levo il robot dalla base per pulirlo lo stesso si accende e comincia a muoversi. Come faccio a farlo rimanere spento? Grazie
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JI072969
19 Hours Ago
My x30 ran over dog poop and got caught up all in the wheels and spread it around the house.. I thought it was supposed to have obstacle avoidance?
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JI072969
12 Hours Ago
I have tried to run my machine twice today and I'm not home at the moment but 5 minutes after I started it I get an alert that the mop pads have fallen off again... This has happened twice today why d...view all
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KI064293
9 Hours Ago
Are y’all adding a solution to your water? Most combo’s we looked at said to use that brands designated cleaner, but my booklet doesn’t show anything about adding cleaner. But I also don’t think i...view all
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AJ887142
2025-6-14
So I have 2 carpet on the floor, the robot failed to recognize one of them, so I manually put it down on the map. However, the robot will go around the carpet every single time. What could be the ...view all
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Fern
2025-5-17
I have a Dreame L10S robot am having a very hard time using the Siri Shortcuts. They don’t seem to be working.
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NN250248
2025-6-10
【L40 Ultra】I am loving my new L40 Ultra, but it seems that the voice commands are greatly lacking. Is there a way for me to say something like ‘vacuum kitchen’ and have it only vacuum the kitchen? Or ‘vacuu...view all
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XL216408
2025-6-2
【L10s Ultra Gen 2】Has anyone not been able to map their second floor? The robot just keeps going around and around
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UJ102604
2025-5-21
【D10 Plus Gen 2】My D10 Plus is stuck on Turbo and I can’t adjust it to Standard on the app. How can I change the vacuum setting manually or reset? Thanks
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WH893489
2025-6-17
【X50 Ultra】Can’t understand how to set up schedule.
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TS381716
2025-6-17
Astro, my X50 Ultra, does an amazing job cleaning my floors, as long as it isn’t in a corner or under the cabinets. Do you have any recommendations or settings I should select to let Astro know that ...view all
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SA998875
2025-5-31
【L40 Ultra】Hi all, I just received my L40 Ultra and the main use case was for it to keep my kitchen clean. However, under the cabinets, it seems unable to keep any of the dirt… I was expecting this to happen. I...view all
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CA546495
2025-6-7
Having trouble getting the app to setup the h14 pro keeps failing to connect the vacuum to WiFi or hot spot.
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BK858442
2025-5-28
【L40 Ultra】the robot performing is a task and scheduled cleaning task has been cancelled
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PD935423
2025-6-3
Can they both be on same app and how do I do that?
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XU232968
2025-5-25
When I am adding second robot the first one is removed and disappeared from app. So I can’t use both together.
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LC720959
2025-6-2
【X40 ultra】I’ve had the x40 ultra since the beginning of April. We use it pretty heavily due to having 3 pets who shed. These 2 different noises started about a week ago (smacking and squeaky noise) and i’ve m...view all
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LS978240
2025-6-6
【L20 Ultra】Had my L20 for 9 months now and something always happens to it. The most recent issue is now it keeps getting stuck. It says there is an obstacle in the way, but there is nothing in the way. There i...view all
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