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Cosi dreamer
2025-5-31
I removed my filter and filter box to rinse them and it says don’t install for 24 hours. I tried to redoc my unit and it says please install the filter and filter box. Is there a way I can get it bac...view all
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SA998875
2025-5-31
【L40 Ultra】Hi all, I just received my L40 Ultra and the main use case was for it to keep my kitchen clean. However, under the cabinets, it seems unable to keep any of the dirt… I was expecting this to happen. I...view all
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CA546495
12 Hours Ago
Having trouble getting the app to setup the h14 pro keeps failing to connect the vacuum to WiFi or hot spot.
0 2 1
ET517885
13 Hours Ago
【L10s Ultra】Hello, I purchased this unit Dec 2023. It just started not charging. I have cleaned the sensors. Any thoughts? Thanks. Christine
0 0 1
XL216408
2025-6-2
【L10s Ultra Gen 2】Has anyone not been able to map their second floor? The robot just keeps going around and around
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TT566051
21 Hours Ago
Just bought L40. I’d like it to clean my kitchen mats, not avoid them. Any ideas?
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SM060181
2025-6-4
I don't want to turn off cleaning rugs in the global settings, but how can I create a task that skips them just for that one tasks? I want to create a schedule where some days it does a full home vac...view all
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CF953896
2025-6-5
Hi, I'm wondering if the L40 Ultra will get better at navigating after continued use? I'm using the Clean Genius feature. It's also not extending the side arm and mop pad under kitchen cabinets and in...view all
0 0 1
Dreame Support
2025-5-16
Heat: 79 We’re excited to announce the launch of Dreame Forum U.S.! To celebrate, 12 new members will win: 🎁 2x $50 Gift Cards (1 per winner) 🧸 10x Blind Box Figures (Exclusive collectibles) How It Works: 1...view all
19 7 81
LS978240
2025-6-6
【L20 Ultra】Had my L20 for 9 months now and something always happens to it. The most recent issue is now it keeps getting stuck. It says there is an obstacle in the way, but there is nothing in the way. There i...view all
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ZJ800121
2025-6-6
I changed the filter on my l10 ultra, keep saying "no dust bin installed " how can I fix this problem?
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Kai
2025-5-31
So my L20 has been doing pretty good except the past week or so its been taking a lot longer to do its routine (like i have to tell it to stop for the day at 8pm). Its zigzagging all over the floors,...view all
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HP499006
2025-5-28
【L40 Ultra】Anyone else having issues with the side brush not extending under cabinets? The L40 cant reach under my cabinets but it doesnt even try to extend the side brush. Ive already tried messing with a lot o...view all
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BK296343
2025-5-28
When could we expect updates for L40 ultra to a newer version?
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NY562681
2025-6-5
【L10s Ultra】The software on the L10S ultra is soooo slow. Mapping our multi-room / multi-floor space took HOURS. Mapping is not intuitive and slow AF. Please tell me that the more expensive robot vacuums have si...view all
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AI780034
2025-6-4
Does the E30 Ultra tell me in the app when the bag is full?
0 0 1
ZK185835
2025-5-31
Hello! Could you please tell me how to move the x50 from a cleaning session on the 1st floor to the docking station on the 2nd floor without interruption its session
0 0 1
BL090408
2025-5-31
Hello Is there a way for the mapping to accurately capture a round rug? The mapping seems to always only want to map in squares which means some of my hard flooring isnt getting mopped.
0 0 1
karmen
2025-5-21
【X50 Ultra】Hello everyone! I recently purchased the Dreame x50 ultra and as I pet owner, I am so so grateful! As a mom of 3 cats, I’ve always struggled with maintaining clean floors for cat hairs and dirty litt...view all
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PD935423
2025-6-3
Can they both be on same app and how do I do that?
0 0 1
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