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Dreame Support
2025-8-27 US 1617
Stick 【Announcement】Regarding the Recent Advertising Issues on the Forum and Management Measures Dear Dreame Insiders, Recently, we have noticed that some malicious actors have been using the forum to p...view all
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OK122928
2025-9-11 US 266
Why is my x40 ultra not mopping? It’s set to vacuum and mop but only vacuuming. When I set it to mop only it’s just drives around mops for about 30 seconds then never mops again. It continues to jus...view all
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OH200023
2025-9-13 US 130
My x40 won’t follow the map anymore, it tries to create a new map and won’t follow the existing map/ no clean zones or anything. I tried to do a power cycle, it’s not on CleanGenius, and it still r...view all
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DN195634
2025-9-12 US 412
Hello, For the past couple of months, I have been experiencing an issue with the robot. When I place it in a specific room, it loses its course: it starts zigzagging, moving back and forth without fo...view all
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XY907586
2025-9-14 US 29
I have tried sharing my Refrral Program Link found in my profile adn it yileds a 404 Page Not Found. Is Dreame still honoring these?
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AG051886
2025-8-14 US 376
【L10s Ultra】Hi - Amazon vendors advertise filters for my L10S Ultra, but they are the wrong size filter. Had to return the filters twice. Where can I buy the correct sized filter for L10S Ultra? Thanks.
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VW575502
2025-9-11 US 205
【L40 Ultra】Every couple of weeks my app forgets my robot is there and then I have redo the whole process. What is going on. The robot luckily remembers the mapping and the programming so it goes still but it is ...view all
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MF981330
2025-9-11 US 219
【X50 Ultra】During scheduled cleanings, the vacuum will start by cleaning mop pads and often cannot start cleaning the room until they’ve been manually reinstalled. Rarely, it will be able to pick them up again ...view all
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LY611618
2025-9-12 US 167
【L10s Plus】In the past I haven’t been able to use the app to my dreame D9series so I was just using it manual. Now I just got a Ls10 plus e got to register it on the app, then I tried again to register my D9, b...view all
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VN885642
2025-8-9 US 585
【L20 Ultra】I have placed it on the dock and held it on and off button for more than 20 seconds and I pressed the reset button and it will not reset. It has no power and the dock is not charging it so what do I d...view all
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QA693061
2025-9-12 US 197
【X50 Ultra】the brush for cleaning is not working. I tried to clean every thing but won’t work.
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SZ484204
2025-9-10 US 440
My robot does a fantastic job cleaning my tile floors, however, the mops seemingly aren’t able to reach the grout. I vacuum before running the robot, I always use the “deep cleaning” mode, and I ru...view all
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OR293363
2025-9-12 US 201
How do you get a good map? I've tried numerous times but it isn't complete and some areas are messy. Ive seen puctures of orhers maps showing carpet vs flooring and mine doesnt do that. ??
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RR669629
2025-9-11 US 216
The launch of a new cricket betting website always sparks curiosity among cricket enthusiasts and online bettors, especially when the market is flooded with numerous platforms claiming to offer the be...view all
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AW632245
2025-9-11 US 204
Are you launching a new business in the UAE? Understand the essentials of VAT registration in UAE for new companies, including thresholds, timelines, and the benefits of registering early. We outline ...view all
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IF864309
2025-9-10 US 233
What Are Guest Posting Sites and How They Work Guest posting sites are websites that allow guest writers to publish blogs, articles, or opinions. In return for sharing useful insights, authors rece...view all
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XS947006
2025-9-11 US 230
I keep getting an error that the Wheels are stuck and I get a clean cliff sensor error. I checked the wheels and cleaned the sensor but it’s still on that same error. I have restarted it aswell but n...view all
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DP475088
2025-9-9 US 253
I can open pet photos & see them, but i don't have an option to save them.
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AW632245
2025-9-10 US 225
RewardReward 1 ecredit Why SEO Matters in Dubai’s Digital Market In the fast-paced and highly competitive digital landscape of Dubai, Search Engine Optimization (SEO) is no longer optional—it’s essential for business gr...view all
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IC226895
2025-9-10 US 240
【X50 Ultra】How can I tell who started my L50 robovac?
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