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WB849246
28 Minutes Ago
Robot has been mapping 500sqft for 35 min. Is it looking for its base? I was going to leave the base on my main floor.
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XF813086
1 Hour Ago
【X40 ultra】Owning my robot for about a week now. I was playing with different suction settings on my X40 Ultra and the only thing I can hear is the very silent mode. I tried different power options but a noise ...view all
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XM483843
2 Hours Ago
I just bought this deeam 2 I told her to do and it won’t. It just keeps wandering around even when I put it right next to the docking station Help.
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Diamond dreame
2025-7-25
【X50 Ultra】How do you get the x50 to go under my kitchen bar stools
1 0 0
NW310392
2025-7-25
My side brush stopped spinning. The arm will extend when needed but the actual brush doesn’t spin. Any thoughts other than sending in? I’ve restarted the vacuum and took the brush off to make sure t...view all
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DY953557
8 Hours Ago
My robot is self pausing cleaning, stoping cleaning, starting it at night at random hours. Reset doesn't help. I tried dreame app and another and it's the same.
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FH379343
10 Hours Ago
Hello. I am using mltiple floor mode and the app recommended to use intelligent recognition. But I can't find this option. Where should I look?
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VN635750
10 Hours Ago
【X40 ultra】I got an issue with my x40 making this screeching sound as it’s cleaning. I’ve cleaned the brush and filter. I’ve inspected the wheels and side bristles. Still I can’t find what’s causing the noi...view all
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HR001782
2025-7-27
My L50 Ultra won’t clean one of my spare bedrooms. It keeps saying something is in the way and can’t access the specified area. Nothing is in the way.
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YE789934
2025-7-27
Mop smells after only a week of use and system says it cleans it after every use.
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VW575502
2025-7-27
【L40 Ultra】Hi, purchased a govac400 from Costco. Had it for two days. I am having issues with the scheduling function. I want the device to be mopping “wetter” I changed it to 23 but when the schedule starts i...view all
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RV206719
2025-7-26
Brush not touching ground. Cleaned, set to floor and tile, and reset nothing works.
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Dreame Support
2025-4-17
Corner and Edge Cleaning
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IW262023
2025-5-20
【H14 Pro】I'm not sure how the GlideWheel power system decides when it should go forward and when it should go back. Most of the time when I'm using my H14 Pro it seems like the wheels are spinning backwards bu...view all
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AZ631056
2025-7-25
【L10s Pro Ultra】It seems that the machine stops charging when it turns off because of low battery. Is this correct?
1 0 3
HP499006
2025-5-28
【L40 Ultra】Anyone else having issues with the side brush not extending under cabinets? The L40 cant reach under my cabinets but it doesnt even try to extend the side brush. Ive already tried messing with a lot o...view all
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KS419195
2025-7-25
【L40 Ultra】Machine went offline WiFi working Did suggested trouble shooting Still offline App is terrible how do I find the wifi settings
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AZ631056
2025-7-25
The machine is constantly going offline and then I am unable to use the app until I wake up the machine.
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VC361514
2025-7-25
【X40 ultra】It been almost 3 month i got the X40 ultra. I have not seen using it side brush out to clean the edges. It just rotates while vaccuming. There is no hair tangled. AI side reach settings are all turned...view all
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RE285191
2025-7-23
【L40 Ultra】Does it mop with detergent or just water?
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