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EW409547
28 Minutes Ago
My X50 went back to it's dock during a scheduled cleaning. It is just sitting there paused. The message says "scheduled cleaning paused". There is no indication as to why it is paused. How do I un...view all
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CT644811
2025-7-20
【L40 Ultra】Several times my mop has missed easy stains. It rolls over them without removing it. I am able to wipe them up afterwith a washcloth. currently, I’m using deep clean every time I send the map out.How...view all
1 0 5
SH680235
2025-7-22
【L40 Ultra】I just got it today and first time using it. After mopping, it has problem to climb back to the dock. By looking at it, I feel the base is too tall to it and the base extension plate is not enough. So...view all
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RE285191
5 Hours Ago
【L40 Ultra】Does it mop with detergent or just water?
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KR250224
2 Hours Ago
【L10s Ultra】Auto empty never works. Robot fills up with things that should go into the vacuum bag, then just pushes dirt around the house. Very disappointed in this expensive purchase.
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RY243701
1 Hour Ago
【X50 Ultra】- X50 will stop mid cleaning cycle and cancel the job without obvious explanation - It will go back to dock to clean mop pads, etc but then doesn’t restart the cleaning task and just sits there pause...view all
0 0 1
RP091056
2025-6-7
I got this product because it said that it avoids dog poop. My dog is very anxious and sometimes poops in the house. Specially in my kitchen. But twice already the machine has ran over the poop and sp...view all
0 0 5
CS605631
2025-7-9
【X40 ultra】Does anyone have any experience with these 2 products? I bought the x40 5 days ago and now I see they have a newer one the x50 and I was wondering if I should change it or keep the one I already have ...view all
1 0 5
FU126364
2025-6-25
【L10s Ultra】My detergent option has not worked since I’ve had this machine for about six months. It says detergent installation error, but I don’t know how you could put it in wrong? Has this happened to anyone...view all
3 0 7
CZ368673
2025-7-21
【X50 Ultra】I have the x50. From what I can see all settings are turned on but the brush as well as mop don’t seem to extend while going around baseboards, corners, etc. Is there something I’m doing wrong?
0 0 5
ZP399739
2025-7-22
【L10s Ultra】Robot will come close to dock but will not turn around to reverse in and gives an error in the app of “no power to dock station”. I checked that it is plugged with power and cleaned all the sensors....view all
0 0 1
AR505929
2025-7-22
【L40 Ultra】Where in the app can I set the L40 Ultra to only vacuum? I'm trying to set a vacuuming cycle and it keeps trying to mop, which I don't want it to do
0 0 2
LJ415926
2025-7-22
【L10s Ultra】No puedo conectar mi aspiradora a mi telefono
0 0 1
QM949286
2025-7-15
What could this obstacle be? There was nothing on the floor or there when i came downstairs in the morning to check. And it managed to get back to the dock with zero issues. Has anybody else gotten th...view all
0 0 3
KO814230
2025-7-19
My robot correctly detected a carpet in front of an entry door and asked to resize and save. I accidentally deleted it and the app said it would no longer detect that are as carpet. How can I reset ...view all
0 0 1
BK296343
2025-7-19
【X40 ultra】My X40 Ultra is skipping the carpet completely. I even tried using the zone cleaning feature, but it says it can’t reach it and returns to the dock for charging. What are my options? If its software ...view all
0 0 4
ZR877372
2025-7-20
【L10s Ultra】Hello. After original battery stopped holding a charge, I replaced it. Since then, robot will run, but at 25%level, it drains to zero within minutes and robot stops in the middle of cleaning rather th...view all
0 0 5
RE285191
2025-7-20
【L40 Ultra】How long are these expected to last?
0 0 4
TQ114549
2025-7-16
Hello, I have the L10s Ultra and keep receiving the “side brush tangled” error but nothing is ever tangled. It disrupts my cleaning cycle at least twice if not up to 5 times each time I’m using it....view all
0 0 7
EW409547
2025-7-20
My X50 returns to base to recharge with 67% charge still remaining. What's up with that? Bad battery?
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