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Dreame Support
2025-8-27 Cn 4997
Stick 【Announcement】Regarding the Recent Advertising Issues on the Forum and Management Measures Dear Dreame Insiders, Recently, we have noticed that some malicious actors have been using the forum to p...view all
13 1 30
Dreame Support
2025-4-11 Cn 12960
Welcome to our comprehensive FAQ section for the X50 Ultra. This guide is designed to answer all your common questions and concerns regarding this innovative cleaning device. Whether you are a new use...view all
+5
0 2 27
TP253097
2025-8-22 US 778
After robot returns home to charging while cleaning it won’t resume cleaning after a charge unless I open the app and then it will resume. Just started doing this in the last month or 2. I tired rese...view all
0 0 4
FT731194
8 Hours Ago US 31
【X50 Ultra】Wow, this x50 ultra either thinks the variation in color on my tiles are dirt, or as it just told me, it thinks the tiles are individual carpets. It cleaned for an hour and didnt even complete ine roo...view all
0 0 0
WX437522
8 Hours Ago US 32
Any idea why my vacuum keeps leaking?
0 0 0
RH105757
9 Hours Ago US 34
【X40 ultra】I fill the entire clean water tank to full and it keeps saying it’s not. I need to fill it. I clean it out and do it again and still nothing, cleaned the dirty water tank and everything. Does this li...view all
0 0 0
UK380385
10 Hours Ago US 28
【X40 ultra】Can I just adjust my Room lines without merging? My kitchen line is partially cutting into my carpet area and I want to make that area the living room.
0 0 0
JL869445
11 Hours Ago US 24
The machine stops and says the wheels are suspended, but everything is fine. It does this every 5 minutes. The first day I bought it, it worked perfectly, but now it keeps stopping.
0 0 1
EC170755
2025-11-2 US 64
I have a dream D 10+ GEN 2 robot vac. I love everything about it and how it performs. The only issue I've been having for the last month is that the robot will randomly leave it's dock by itself and s...view all
0 0 1
NL039300
2025-6-22 US 1586
【L10s Pro Gen 2】my worst purchase ever. It actually gets dirtier after using the vacuum cleaner because it drags dirt all over the apartment. it can't vacuum up a single dog hair. when it vacuums the carpet it drags ...view all
+3
2 0 4
EY134513
2025-11-2 US 81
【Z1 Pro】The same gear that supports the drive line rollers has broken on both side. They is obviously a weak part in the design for this plastic to break
1 0 1
XW641866
2025-9-18 US 1367
【X40 ultra】I was wondering when homekit support will rollout for x40 ultra robot vacuum? Thanks
5 3 21
DH547416
2025-11-2 US 62
How do I keep the mopping devise off my carpets?
0 0 1
EN580926
2025-11-2 US 49
【X30 Ultra】My x30 ultra is constantly interrupting task. Can't attach mop pads, acts like it's lost, it doesn't even clean on its schedule sometimes. It will come out and clean for 1 minute and go back. Horrible...view all
0 0 0
OP454683
2025-11-2 US 47
Water was all over my floor and under the base earlier today. Firmware is auto updated.
0 0 0
LT806748
2025-11-2 US 74
I wish the app said why the task was interrupted. And if I’m not home to hear it say it’s out of water or the dust bag is full to have it say it in the app.
0 0 0
WO630812
2025-11-2 US 70
Recently noticed that my L10 stops sucking to the dirtbag after cleaning. Do you know what i should check?
0 0 0
Dreame Support
2025-10-31 Cn 200
👻 Happy Halloween, Dreamers! 🎃 Hey Dreamers, Halloween is here! Let’s welcome the spooky season with smiles, fun, and good vibes all around! 👻 Wherever you are, whether you’re hosting a party...view all
0 0 1
YC832782
2025-11-2 US 104
【X40 ultra】My Ultra 40 gets trapped on my kitchen cushioned mats. I have to pick them up or the Robot gets stranded on it. Why can’t it sense how to get off it if got up? It just goes back and forth trying to g...view all
0 0 1
MO085126
2025-11-1 US 68
When it comes to the ultimate vaping experience, the Pillow Talk Disposable 8500 Puffs stands out as a game-changer. Designed for both beginners and seasoned vapers, this device brings together power,...view all
0 0 0
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