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Dreame Support
2025-8-27 Cn 3804
Stick 【Announcement】Regarding the Recent Advertising Issues on the Forum and Management Measures Dear Dreame Insiders, Recently, we have noticed that some malicious actors have been using the forum to p...view all
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XW641866
2025-9-18 US 802
【X40 ultra】I was wondering when homekit support will rollout for x40 ultra robot vacuum? Thanks
4 2 11
BE205784
2025-10-1 US 471
【L20 Ultra】For more than a month I have not been able to use my robot because of tiny white bugs that appear only on the base station. Here is what happened: • The robot itself and all detachable parts are cl...view all
1 0 3
UY640919
2025-9-30 US 328
【L40 Ultra】Is anyone else having the issue where the L50 is not recognizing the dust bag is full?
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NE938638
14 Hours Ago US 40
【L40 Ultra】Did anyone run into the issue of the bag coming in with a whole?
0 0 1
FZ225560
7 Hours Ago US 27
It seems to be standard practice now for consumer electronics with lithium batteries to have the option to limit battery charge to 80%. Additionally, one of the recurring complaints across all Dreameh...view all
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DL489258
12 Hours Ago US 63
I just go this (today) the vacuum did the mapping but will not return to the base to charge. I have tried many things it continues to go up to the base and then goes into the other direction
0 0 4
BG423947
2025-9-24 US 290
How can I change the metric system on my app
0 0 4
VL417843
2025-10-13 US 82
The vac returned to base to empty, clean and dry mop pads and recharge. It returns to base, soaks the mop pads and leaves, goes out, returns to base, soaks the mop pads, goes out, returns to base, rep...view all
0 0 1
PQ482434
2025-9-23 US 375
I am trying a new WiFi network to make sure it will meet our needs. I need to set up my DreameBot D10 Plus on the new network. I am afraid of losing all my map data if I have to add the robot again. H...view all
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KY283235
2025-10-13 US 88
When ut starts to vacuum a room, it doesn't go straight along the wall, it will do keep doing a little turn to the wall, straighten out, then turn to the wall again. When it comes to another partition...view all
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SH680235
2025-10-13 US 67
Hi Dreams support team, I bought a cleaning Robot which need be operated on an app. So it’s just an app to use the robot instead of an online shopping community. I don’t want to see your ads. How to...view all
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EA805078
2025-10-13 US 88
【L10s Ultra】I’m not sure what to do — this is the second vacuum I’ve bought from this brand with the same issue. It vacuums and mops perfectly and returns to the docking station, but it won’t attach automatic...view all
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NX507515
2025-10-13 US 90
Hello, does cleaning solution go in the clean water tank? I’m not finding any info on this.
0 0 3
SP140202
2025-10-6 US 220
Purchased an Aqua 10 Ultra Roller and need replacement filters. They are not available on your accessory website here: https://www.dreametech.com/collections/robot-vacuum-accessories/robot-vacuums-l10...view all
1 0 1
IM288862
2025-10-10 US 140
Do I need to change the model info so it knows to dispense detergent?
0 0 1
CY481851
2025-10-13 US 66
After getting my L10S Ultra we adopted a dog, a big one, that sheds, quite a bit. We have laminate floors and it was doing a great job before but now the dust bin is not emptying and after every room ...view all
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FN264011
2025-10-12 US 150
my vacuum is automatically set to run at 7 PM every night. I did not set this up and I want to change it, but I can’t figure out where to change it in the menus. I do see something about a global pro...view all
0 1 1
WW501459
2025-10-10 US 467
Hi dirty water tank smells really bad. I empty it after every cleaning but the smell is really bad. Is there a tip to avoid it? I read that a little bit of dish soap or antibacterial denture tablet co...view all
0 0 6
HF958005
2025-7-22 746
Is it possible to turn off the voice announcements?
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