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Dreame Support
2025-8-27 Cn 2811
Stick 【Announcement】Regarding the Recent Advertising Issues on the Forum and Management Measures Dear Dreame Insiders, Recently, we have noticed that some malicious actors have been using the forum to p...view all
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CD665030
2025-9-29 US 83
【L10s Pro Ultra】Hello, I've been using the mop fine until today. I turned it on and went to the shortcut screen and map screen and it is stuck at "Loading Data" on the top of the screen and I cannot do anything. T...view all
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MN697679
2025-9-26 US 125
【L40 Ultra】Is there a clear m, easy to use, user manual for the app? I keep messing up on what I want and when I want it to do the work.
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mlusco
10 Hours Ago US 16
【D10 Plus Gen 2】I keep getting an error message that says “please check and clean filter” so I put a brand new filter in and it keeps saying that. Also on the app it says “internal error please try to restart robo...view all
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CU995051
2025-9-28 US 102
【L40 Ultra】Can someone please clarify the mop cleaning solution for Dreame l40? Instructions state that the cleaning solution from the small black tank that is beside the dust bag will mix with water from the cl...view all
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EV945260
2025-9-2 US 711
The robotic lawn mower market is gaining traction worldwide as homeowners look for convenient, time-saving, and eco-friendly lawn care solutions. These smart devices can autonomously maintain lawns, ...view all
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DR829122
12 Hours Ago US 24
Any way to turn off auto map cleaning? I clean a very small room frequently. I takes just a few minutes and it is not dirty but every time it goes back to dock and does the elaborate map cleaning exer...view all
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XC882680
20 Hours Ago US 57
Just got my aqua S10 yesterday and went to fill the clean water and emptied the dirty water as well as clean out the mop tray and noticed there is water around the base. Lifted it up the base and the ...view all
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OW780662
2025-9-28 US 124
I think something is wrong with my robot. The X40 Ultra is almost a year old, but he is making a squeaky noise when moving. I think something with the wheels? Is there a guide on removing and reattach...view all
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KW078891
2025-9-27 US 193
【X50 Ultra】No matter how much i try to keep it clean, it doesnt work well. It sucks up dog hair into a clump that it pushes around and doesnt actually vacuum up.
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GO479079
2025-9-29 US 71
【L40 Ultra】Hello, My robot can’t return to the dock itself, only sticking for all times. Thanks,
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Dreame Support
2025-9-29 Cn 51
Hi Dreame Families, Happy Monday! We’re thrilled to announce our Early Prime Day Live Stream exclusively for the US! Tune in as we dive deep into the following products: ✅ Robot Vacuums ✅ Wet D...view all
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LW068313
2025-9-29 US 68
【H14 Pro】Hello! I use the “Ultra” feature frequently and I notice when using tap water, I see “bubbles” visible in the water tank from the electrolysis. I notice that I do NOT see the bubbles when using...view all
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MC611988
2025-9-29 US 65
I have like 3 rugs that I can't add because it's saying I've reached the limit. We have a 4500 sqft house so ya we have a lot of area rugs. Why is there a limit?
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YT446382
2025-9-24 US 191
【L40 Ultra】Would love this added, as i have many automations via that.
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WJ738147
2025-9-7 US 426
I've had my X40 for over a month now, all of a sudden stopped scheduled cleanings. App made me sign up again and now my map is gone. How do I restore my old map?
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SuperDreamer
2025-9-27 US 132
Something has got to be done with the spam in this forum.
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ND969681
2025-9-25 US 195
I trigger the robot to clean, it just washes the mop, and goes back to saying charging complete but never cleans.
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YS844913
2025-9-23 US 384
I recently purchased a Dreame L40s Ultra AE. Twice now it has returned to the dock and gone into an endless loop of cleaning the mop heads. It said something like "starting mop clean" and cleaned, or ...view all
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LA860006
2025-9-27 US 159
Does anyone know how to fix this? After every completed cleaning cycle the mop pads fail to install for the upcoming cleaning.i have to manually install them each time.
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