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Dreame Support
2025-8-27 Cn 4117
Stick 【Announcement】Regarding the Recent Advertising Issues on the Forum and Management Measures Dear Dreame Insiders, Recently, we have noticed that some malicious actors have been using the forum to p...view all
12 0 28
PJ526453
2 Hours Ago US 10
【H14 Pro】I don't know what's up, but the vacuum makes this really annoying high-pitched sound when I turn it on. What do you think is causing it? I've cleaned the water tank and the used water supply, put them...view all
1 1 0
WF217375
2025-10-18 US 251
My L40 Ultra cleans the kitchen well however it always misses one stretch of area by the cabinets. If it extended the mop I think it would be fine but it doesn't. The vacuum is short enough to fit und...view all
0 0 6
AE807930
2025-10-16 US 246
【L40 Ultra】1. My robo does not work anymore in several aspects. It stopped mopping. Does not even take water from clean water tank or dispense dirty water. 2. Hitting home button in the app, just announces that...view all
0 1 3
ST261184
2025-10-17 US 194
【X40 ultra】I’ve been using this thing for three months and I’ve never had a problem and it’s of the best purchases I’ve ever made 👍
0 0 3
IP599229
2025-10-17 US 140
【X50 Ultra】The left wheel keeps spinning, and the vacuum can’t climb onto the base station. It seems like there isn’t enough traction or weight on the left side for it to get over the initial lip of the base s...view all
0 0 1
CM969040
2025-10-11 US 233
【X50 Ultra】The detergent container says it’s not installed correct. It’s in as far as it will go and full. The unit is brand new as of today. HELP
0 0 2
CW172033
2025-10-15 US 157
【L10s Ultra】How to set up the vacuum with Matter and HomeKit?? It’s advertised on the box and online that the vacuum has Matter support and this was a big reason why I bought it in the first place. Please help! ...view all
0 0 1
NE938638
2025-10-14 US 214
【L40 Ultra】Did anyone run into the issue of the bag coming in with a whole?
0 0 5
VX493675
2025-10-17 US 177
My x40 ultra makes a scraping noise when mopping. This started about six months after buying it. It's not constant and seems to happen when it's moving straight. There are scratches under one mop pad....view all
0 0 4
WZ782347
2025-10-19 US 35
When my vacuum is docked and refilling water, it leaks. Anyone else have this issue?
0 0 0
XS250202
2025-10-19 US 94
Does anyone have issue with the l40 ultra on installed carpet? My rooms with tile get vac and mopped quickly and straight lines. However, when it get su to bedroom or family room that has installed ca...view all
0 0 1
CD174561
2025-10-18 US 148
…wont empty dust bin. Find tightly wound carpet dust. Had for a year and dust bag nowhere near full
2 0 1
XF047810
2025-10-18 US 120
I keep on getting message on my L40 Ultra that the mop pads are out of place. If I try to attach them manually, the robot spins and they come off. This started happening when I installed new mop pads...view all
0 0 3
Dreame Support
2025-5-16 Cn 9118
Heat: 83 We’re excited to announce the launch of Dreame Forum U.S.! To celebrate, 12 new members will win: 🎁 2x $50 Gift Cards (1 per winner) 🧸 10x Blind Box Figures (Exclusive collectibles) How It Works: 1...view all
20 7 84
JV498173
2025-10-16 US 213
I have purchased a Dreame L10 Ultra Gen 2 and it will not mop. It keeps saying “automatic water supply and drainage device not installed”. However, I have not purchased nor do I want to have this fu...view all
0 0 1
LL792417
2025-9-7 US 779
【X50 Ultra】I brought the vacuum on my second floor to map the area which it did ok but then all of a sudden it added a docking station icon randomly in a a bedroom corner. No docking present on the second floor....view all
1 0 2
IY092928
2025-10-17 US 187
Anyone experiencing issues with their dreame x50 ultra docking and/or mop pad installation failure? Nearly every day the mop pads have to be manually installed because it says failed to install mop pa...view all
0 0 4
XU220481
2025-10-17 US 139
【US】Just got my Aqua 10 and on the mapping run it won’t stop dragging the cover for the mop roller on the floor
0 0 0
Cameron
2025-10-13 US 268
After getting my L10S Ultra we adopted a dog, a big one, that sheds, quite a bit. We have laminate floors and it was doing a great job before but now the dust bin is not emptying and after every room ...view all
2 1 7
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