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Dreame Support
2025-8-27 Cn 2972
Stick 【Announcement】Regarding the Recent Advertising Issues on the Forum and Management Measures Dear Dreame Insiders, Recently, we have noticed that some malicious actors have been using the forum to p...view all
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ZS570403
2025-10-3 US 4
In the world of online cricket betting, having a reliable platform is crucial for seamless gameplay and secure transactions. MadrasBook has emerged as a trusted name, offering users a secure and effic...view all
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QF022215
2025-10-3 US 2
Nothing wrong with router. How do I get the machine back online. Thanks
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PK303370
2025-10-3 US 48
【X40 ultra】Can’t get the robot to dock itself and seat for charging
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KW078891
2025-9-27 US 318
【X50 Ultra】No matter how much i try to keep it clean, it doesnt work well. It sucks up dog hair into a clump that it pushes around and doesnt actually vacuum up.
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EU842017
2025-10-2 US 97
Fan continues to run how to shut off
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IC580539
2025-9-25 US 459
【X40 ultra】I'm so confused about the correct refill for the little tank that sits next to the dust bag at the dock, i just cannot find the exact product refill, which one should i use for refills? There's this o...view all
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CU995051
2025-9-28 US 215
【L40 Ultra】Can someone please clarify the mop cleaning solution for Dreame l40? Instructions state that the cleaning solution from the small black tank that is beside the dust bag will mix with water from the cl...view all
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mlusco
2025-9-30 US 143
【D10 Plus Gen 2】I keep getting an error message that says “please check and clean filter” so I put a brand new filter in and it keeps saying that. Also on the app it says “internal error please try to restart robo...view all
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GO479079
2025-9-29 US 170
【L40 Ultra】Hello, My robot can’t return to the dock itself, only sticking for all times. Thanks,
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LT595283
2025-10-2 US 71
【X50 Ultra】What is the total suction power for each mode; “quiet”, “standard”, “turbo”, and “max”? Is it drastically different mode to mode? I know the max suction power is 20,000Pa but is “quiet” mode...view all
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EC411656
2025-10-2 US 60
I recently changed WiFi and passwords and I am having trouble reconnecting Dreame to the app, any help would be appreciated
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UJ213266
2025-10-2 US 99
【X50 Ultra】Pretty amazing to me that one can spend this kind of money on a product and have it right out of the box be defective and needing replacement. The base unit connects to power, then shuts itself off. ...view all
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YO787320
2025-10-2 US 71
Hello, I would like to request a feature to be added to the app. I own a Dreame X40 Ultra and use it a few times each week. I have seen posts online of other robot vacuums (from varying brands) catch...view all
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UJ494940
2025-9-23 US 502
【X50 Ultra】I don’t know what to do, I been having the same problem with this vacuum from the day 1. Doesn’t vacuum properly under my cabinets, the vacuum can go through them perfectly, doesn’t bring the brus...view all
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qqusa1212
2025-10-2 US 58
【G10 Combo】I have a govac 400. The robot won’t resume cleaning after charging. It is resumed when I open the app. If I don’t open the app, the scheduled clean for the next day won’t activate either. It’s ...view all
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CU789793
2025-10-2 US 110
【L40 Ultra】I’ve tried to share the device with my partner multiple times via email/id - he is not receiving an invitation, why? In my app I see the invitation is pending, but he is not receiving it.
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BC481993
2025-10-2 US 105
【X40 ultra】It’s not lighting up or turning on. This is really frustrating
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BE205784
2025-10-1 US 186
【L20 Ultra】For more than a month I have not been able to use my robot because of tiny white bugs that appear only on the base station. Here is what happened: • The robot itself and all detachable parts are cl...view all
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Dreame Support
2025-4-11 Cn 10232
Welcome to our comprehensive FAQ section for the X50 Ultra. This guide is designed to answer all your common questions and concerns regarding this innovative cleaning device. Whether you are a new use...view all
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