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ZJ880530
2025-6-11
I'm now waiting for mop drying to finish and it takes really long Is that by design ?
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SL357060
2025-5-22
Does anyone know how I can get a new power supply cord?
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AN814406
2025-5-31
My dreame tells me constantly there is abnormal water level in washboard. I have done everything it suggests and it still keeps happening. Any suggestions
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UA458979
2025-6-1
I’ve started setting up my device but it will not charge. It’s sitting on the base, it’s mapped my home, but it will not charge. I’ve reset it 3 times, relocated the base, nothing works.
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VS755365
2025-5-22
It stopped vacuuming it only mops.. any idea what it could be??
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YB384264
2025-6-21
When is the air purifier coming to the US? https://mall.dreame.tech/product/696 This looks amazing!!!
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Kai
2025-5-31
So my L20 has been doing pretty good except the past week or so its been taking a lot longer to do its routine (like i have to tell it to stop for the day at 8pm). Its zigzagging all over the floors,...view all
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AJ887142
2025-6-14
So I have 2 carpet on the floor, the robot failed to recognize one of them, so I manually put it down on the map. However, the robot will go around the carpet every single time. What could be the ...view all
1 3 5
OD287887
2025-6-21
【X40 ultra】While cleaning the brushes, this part fell out of the machine. Not sure if it is something it picked up or if or is a part that belongs on the machine. Can anyone identify it for me, please? It is sma...view all
+3
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NL039300
2025-6-22
【L10s Pro Gen 2】my worst purchase ever. It actually gets dirtier after using the vacuum cleaner because it drags dirt all over the apartment. it can't vacuum up a single dog hair. when it vacuums the carpet it drags ...view all
+3
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VL020206
9 Hours Ago
Is there any way to combine the special feature of cleaning the shallow area of the pool with the main floor? Currently the shallow cleaning option is buried in the settings in lab mode, and has to be...view all
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CE879768
9 Hours Ago
【L10s Ultra Gen 2】I brought the machine by my self when I was at china, I connect my device to my router and the blue light is on and have no problem but when I scan the qr code on my vacuum it does not connect with my...view all
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AN046297
2025-6-21
I device shared my L10s with my fiancé, and the camera button is greyed out for her. Is this a feature or a flaw?
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NR710308
2025-6-22
My Z1 cannot complete its cycle from the following on one full battery charge: Floor only Eco Max Pattern
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Dreame Support
2025-5-16
Heat: 80 We’re excited to announce the launch of Dreame Forum U.S.! To celebrate, 12 new members will win: 🎁 2x $50 Gift Cards (1 per winner) 🧸 10x Blind Box Figures (Exclusive collectibles) How It Works: 1...view all
19 7 82
LA062425
2025-6-22
Hi, I have. Dreame W10. It works great. The home station stopped pumping the waste water when self cleaning. I believe the pump motor itself is not working. Where can I get parts?
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OW592912
2025-6-21
My device arrived a few days ago but will not turn on
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VP555050
2025-6-21
My husband shared 2 vacuum cleaner devices with me, they appear on the app but when I link my account to the Alexa skill, Alexa is not able to see the shared devices. Works fine and connect to Alexa f...view all
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johnmarkmcelroy
2025-6-12
Hello all, I just got my L10s and I am ENTHRALLED with its performance. The one thing that should seem simple but I can let find a preset clean cycles. For example, I know when I press the green go bu...view all
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JM002875
2025-6-20
【X40 ultra】Hi, I bought my robot in November & have loved it. Until this week when it stopped recognizing the mop pads. Is there any solution to this? Thank you
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