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JG952052
2025-7-29
My L20Ultra constantly has issues with the mop pads coming off. I replaced the mop pads thinking maybe they just need changed, but they fall off too...its like the velcro on the mop piece is no longer...
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PR807787
2025-7-4
【L40 Ultra】
I purchased the GoVac 400 from Costco yesterday, and the cleaning solution was listed as an item in the box. However, it didn’t come with it. Is anyone else experiencing the same issue?
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FJ040881
2025-7-29
It’s so loud, I really, really want to turn it off.
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XF813086
2025-7-28
【X40 ultra】
Owning my robot for about a week now. I was playing with different suction settings on my X40 Ultra and the only thing I can hear is the very silent mode. I tried different power options but a noise ...
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AQ030367
2025-7-29
【X40 ultra】
Can i fix mopextend and sidereach with settings
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AZ631056
2025-7-25
【L10s Pro Ultra】
It seems that the machine stops charging when it turns off because of low battery. Is this correct?
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TQ444063
2025-7-29
After the dream app updated my device and all of its configurations are gone. How do I restore my maps using the cache
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WN150778
2025-7-28
【L40 Ultra】
Since the cleaning solution only goes to clean the mop. Is it possible to add detergent directly in the clean water tank so the floor gets clean with it? And possibly better smell too
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VC361514
2025-7-25
【X40 ultra】
It been almost 3 month i got the X40 ultra. I have not seen using it side brush out to clean the edges. It just rotates while vaccuming. There is no hair tangled. AI side reach settings are all turned...
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KS419195
2025-7-25
【L40 Ultra】
Machine went offline WiFi working Did suggested trouble shooting Still offline App is terrible how do I find the wifi settings
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DY953557
2025-7-28
My robot is self pausing cleaning, stoping cleaning, starting it at night at random hours. Reset doesn't help. I tried dreame app and another and it's the same.
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FH379343
2025-7-28
Hello. I am using mltiple floor mode and the app recommended to use intelligent recognition. But I can't find this option. Where should I look?
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HR001782
2025-7-27
My L50 Ultra won’t clean one of my spare bedrooms. It keeps saying something is in the way and can’t access the specified area. Nothing is in the way.
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YE789934
2025-7-27
Mop smells after only a week of use and system says it cleans it after every use.
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XM483843
2025-7-28
I just bought this deeam 2 I told her to do and it won’t. It just keeps wandering around even when I put it right next to the docking station Help.
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RV206719
2025-7-26
Brush not touching ground. Cleaned, set to floor and tile, and reset nothing works.
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EW409547
2025-7-29
How do I adjust X50 Robot Voice volume?
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OA622058
2025-7-29
I have two L50 vacuums and can’t get the 2nd vacuum to show in the app. I was able to click the + and add device and got it mapped. But after that it just disappeared. So then I added it back in agai...
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JT638567
2025-7-16
My device is no longer shown in app
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YB255736
2025-7-29
I barely got the Dreame L40 I believe, I try to make it go to the dock to charge and it just circles for 2 minutes and goes the opposite direction
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