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WH893489
2 Hours Ago
【X50 Ultra】Can’t understand how to set up schedule.
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CA546495
2025-6-7
Having trouble getting the app to setup the h14 pro keeps failing to connect the vacuum to WiFi or hot spot.
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TS381716
4 Hours Ago
Astro, my X50 Ultra, does an amazing job cleaning my floors, as long as it isn’t in a corner or under the cabinets. Do you have any recommendations or settings I should select to let Astro know that ...view all
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BK858442
2025-5-28
【L40 Ultra】the robot performing is a task and scheduled cleaning task has been cancelled
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PD935423
2025-6-3
Can they both be on same app and how do I do that?
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XU232968
2025-5-25
When I am adding second robot the first one is removed and disappeared from app. So I can’t use both together.
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LC720959
2025-6-2
【X40 ultra】I’ve had the x40 ultra since the beginning of April. We use it pretty heavily due to having 3 pets who shed. These 2 different noises started about a week ago (smacking and squeaky noise) and i’ve m...view all
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LS978240
2025-6-6
【L20 Ultra】Had my L20 for 9 months now and something always happens to it. The most recent issue is now it keeps getting stuck. It says there is an obstacle in the way, but there is nothing in the way. There i...view all
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TT753747
2025-6-10
【L40 Ultra】I've noticed a recurring problem with the robot cleaner when it has its mopping pads attached: it consistently struggles to dock. Specifically, it seems to drift or slip to the right side of the docki...view all
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NA449992
2025-6-10
【X30 Ultra】My newer Dreame is having is having an issue where it seems like debris is getting stuck under the mop feet and since its wet, it dries in place, especially pet hair. The mop keeps lifting up and leav...view all
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CC054092
2025-6-14
My L10s Ultra won’t charge and I don’t know what to do
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CF953896
2025-6-14
Hello, Is there a way to have the side brush deploy on every run? Tonight I watched the robot and it missed every corner because it's side brush did not extend.
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Victor
2025-5-20
【L10s Ultra】How often do you clean your house? I do a daily clean and thinking monthly mopping but curious what others are doing.
3 1 15
VY189431
2025-6-14
I've bought dreame x50 ultra few days ago and as far as I've tested everything seems to work except camera monitoring, please see the attached image: Any ideas?
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NZ892882
2025-6-14
Hi all, on the map i find this symbol, I don't understand. Do you know what theit means? Is there a complete overview of all symbols somewhere?
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PB869066
2025-5-22
Recently I tried to edit the map for the low lying areas with the lidar going down, and the app won’t allow me to adjust the areas I already put on the map. It also won’t allow me to add new areas. ...view all
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HX676977
2025-6-11
【X40 Master】Just got the X 40 master and I’m having some immediate issues right out the gate. It does it standard cleaning just fine, and after the cleaning it comes back to the base station where it goes throug...view all
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CC054092
2025-6-14
My L10s won’t charge and I don’t know what to do
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PQ270642
2025-5-25
【L40 Ultra】Is there away to move a room name slightly on the map of a Dreame L40. I have a couple of room names clashing with the next room.
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AJ887142
2025-6-14
So I have 2 carpet on the floor, the robot failed to recognize one of them, so I manually put it down on the map. However, the robot will go around the carpet every single time. What could be the ...view all
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