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Dreame Support
5 Hours Ago 18
Stick 【Announcement】Regarding the Recent Advertising Issues on the Forum and Management Measures Dear Dreame Insiders, Recently, we have noticed that some malicious actors have been using the forum to p...view all
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LA314395
57 Seconds Ago US 1
When you hear the name Jeff Foxworthy, the iconic phrase "You might be a redneck if..." instantly comes to mind. But beyond the humor and his role in the hugely successful Blue Collar Comedy Tour, wha...view all
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elliotsmith
HalfHour Ago US 2
When it comes to academic success, well-written assignments play ahuge role. Many students often struggle with case studies, essays, and researchtasks because of tight deadlines, lack of clarity, or l...view all
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SA585508
17 Hours Ago US 54
I have my Dreams L40 setup where it vacuums one day and runs in CleanGenius (vacuum and mop) the other day. A majority of the times the mop pad fails to reattach on the CleanGenius mop days and I have...view all
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LV077890
12 Hours Ago US 72
【L20 Ultra】So I’ve had a Dreame for a while now for around a year and I’ve just started noticing that it’s been going into rooms with its mop pad on when it’s not supposed to. having its mop pad on and it ju...view all
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AR178062
2 Hours Ago US 10
RewardReward 1 ecredit 【R10 Pure】hhhhhhh
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GB095399
17 Hours Ago US 38
【L10s Ultra】Water doesn’t get pumped from the clean water tank to wash the pads. No noise at all when it’s supposed to be cleaning. I’ve had horrible customer service experience with Dreame before (it took 2 ...view all
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XG150218
4 Hours Ago US 11
kjhgfertyuijhgfd
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NB617844
2025-8-26 US 79
【X50 Ultra】Its cleanjng in circular pattern and missing areas within a room
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SQ873033
2025-8-26 US 59
【X40 ultra】Vacuum is completely lost. Can’t clean, can’t dock. I tried to re-map - keeps turning around and getting lost.
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Dreame AfterSales+
2025-8-15 US 272
This article aims to collect the top 10 most common issues found on North American forums and provide solutions. This article covers hardware and software issues, as well as accessory inquiries. We ho...view all
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EW409547
2025-7-16 365
All of my devices have disappeared from the Dreame App without explanation. They are gone. How can I recover them?
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JR852086
2025-8-13 US 305
Has anyone else run into the issue where the unit has low battery so it goes back to charge but then won’t continue the clean, even if fully charged, until you open the app again? Note I have the L1...view all
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TP253097
2025-8-22 US 120
After robot returns home to charging while cleaning it won’t resume cleaning after a charge unless I open the app and then it will resume. Just started doing this in the last month or 2. I tired rese...view all
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XK621123
2025-8-26 US 99
【L10s Ultra Gen 2】It’s saying the dust bag needs to be installed, it has been working great since I purchased 3/14/2025. A very small metal clip came out. I cannot get it back where I think it goes. Not sure if that’...view all
+5
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RE285191
2025-8-26 US 44
When done cleaning the battery only goes down to 80%. Would it be a good idea to let it drain a little more for the sake of keeping a healthy battery? How would I do this?
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DI505760
2025-8-2 445
【L40 Ultra】I keep getting laser sensor stuck error. I cleaned the sensors, tapped and its still stuck. I have had this about 6 mos and never had this issue before.
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UP373951
2025-8-13 US 339
【L10s Pro Ultra】Tried everything, it’s unable to dock to the base station. Cleaned everything, but still doesn’t work. It’s been a month since I got this. It happened once a while ago, but now it’s just happening...view all
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KR250224
2025-7-23 641
【L10s Ultra】Auto empty never works. Robot fills up with things that should go into the vacuum bag, then just pushes dirt around the house. Very disappointed in this expensive purchase.
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ZU011465
2025-8-16 217
I have been using my X40 for almost 3 months now and I love it. But today, out of the blue the base is not turning on. So the robot cannot find the base, it does not charge, nothing works properly wit...view all
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