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Dreame Support
2025-8-27 Cn 3225
Stick 【Announcement】Regarding the Recent Advertising Issues on the Forum and Management Measures Dear Dreame Insiders, Recently, we have noticed that some malicious actors have been using the forum to p...view all
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PP533394
3 Hours Ago US 12
【H14 Pro】Hello, good day. I have a Dreame H14 Pro, and I haven’t been able to connect it to the Dreamehome app. I’ve already tried several troubleshooting steps, such as: • Restarting the device and my Wi...view all
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XF047810
2025-10-6 US 66
L40 Ultra came with a cleaning solution container. Does the cleaning solution get mixed with water to mop the floor or is it just being used to clean the mop pads? Thanks.
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GO479079
2025-9-29 US 404
【L40 Ultra】Hello, My robot can’t return to the dock itself, only sticking for all times. Thanks,
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SP140202
2025-10-6 US 28
Purchased an Aqua 10 Ultra Roller and need replacement filters. They are not available on your accessory website here: https://www.dreametech.com/collections/robot-vacuum-accessories/robot-vacuums-l10...view all
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IC580539
2025-9-25 US 719
【X40 ultra】I'm so confused about the correct refill for the little tank that sits next to the dust bag at the dock, i just cannot find the exact product refill, which one should i use for refills? There's this o...view all
4 1 6
KC329970
2025-10-6 US 31
Tips Memulai Bisnis Online untuk Pemula: Panduan Lengkap Memulai bisnis online adalah salah satu cara paling populer untuk menghasilkan penghasilan di era digital. Modal yang relatif kecil, fleksibil...view all
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GA205928
2025-10-6 US 89
My unit will not correctly bring the dirty water from the vacuum into the dirty container. It pulls in the lower level and has a malfunction, what is the fix for this?
1 0 0
NT107783
2025-9-26 US 285
I have Blackwood floors in our bedroom and I just got the new dream X 50 trying to create the map and the Cliff sensors keep going off. Should I try to start the mapping in another room that does not ...view all
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PS920557
2025-10-6 US 44
Yes, a showroom for rent in Savner area is typically cheaper than in larger cities. Small businesses and start-ups can still find the best high-traffic locations without breaking the budget. As menti...view all
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YO868825
2025-10-6 US 50
【L10s Ultra】I have had issues with my machine not charging I have had to return it twice. The third time it has worked for about a month and is doing the same thing. It says that our Wi-Fi is strong. This is so f...view all
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NO050441
2025-10-6 US 42
Why is does my machine have a squeaking sound when running?
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MC611988
2025-9-29 US 282
I have like 3 rugs that I can't add because it's saying I've reached the limit. We have a 4500 sqft house so ya we have a lot of area rugs. Why is there a limit?
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ND969681
2025-9-25 US 383
I trigger the robot to clean, it just washes the mop, and goes back to saying charging complete but never cleans.
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LA860006
2025-9-27 US 376
Does anyone know how to fix this? After every completed cleaning cycle the mop pads fail to install for the upcoming cleaning.i have to manually install them each time.
0 1 1
ME466086
2025-10-4 US 129
I do not see the option to schedule cleans. It appears the app updated. Anyone know?
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CS945046
2025-10-4 US 147
【H14 Pro】Hello, I just purchased the H15 Pro heat vacuum. I’m trying to connect it to the app, but I’m having issues with my Wi-Fi. I then tried using the custom network (dreame-hold-xxx-xx) — everything we...view all
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XW641866
2025-9-18 US 675
【X40 ultra】I was wondering when homekit support will rollout for x40 ultra robot vacuum? Thanks
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QF022215
2025-10-3 US 241
Nothing wrong with router. How do I get the machine back online. Thanks
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TK528229
2025-10-4 US 229
Tuberculosis (TB) is a contagious disease caused by the Mycobacterium tuberculosis bacteria, which primarily affects the lungs but can also impact other parts of the body. Early detection is crucial t...view all
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