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Kai
2025-5-31
So my L20 has been doing pretty good except the past week or so its been taking a lot longer to do its routine (like i have to tell it to stop for the day at 8pm). Its zigzagging all over the floors,...view all
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Cosi dreamer
2025-5-31
I removed my filter and filter box to rinse them and it says don’t install for 24 hours. I tried to redoc my unit and it says please install the filter and filter box. Is there a way I can get it bac...view all
1 0 4
HP499006
2025-5-28
【L40 Ultra】Anyone else having issues with the side brush not extending under cabinets? The L40 cant reach under my cabinets but it doesnt even try to extend the side brush. Ive already tried messing with a lot o...view all
3 0 6
CF953896
2025-6-5
Hi, I'm wondering if the L40 Ultra will get better at navigating after continued use? I'm using the Clean Genius feature. It's also not extending the side arm and mop pad under kitchen cabinets and in...view all
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BK296343
2025-5-28
When could we expect updates for L40 ultra to a newer version?
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NY562681
2025-6-5
【L10s Ultra】The software on the L10S ultra is soooo slow. Mapping our multi-room / multi-floor space took HOURS. Mapping is not intuitive and slow AF. Please tell me that the more expensive robot vacuums have si...view all
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SM060181
2025-6-4
I don't want to turn off cleaning rugs in the global settings, but how can I create a task that skips them just for that one tasks? I want to create a schedule where some days it does a full home vac...view all
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SA998875
2025-5-31
【L40 Ultra】Hi all, I just received my L40 Ultra and the main use case was for it to keep my kitchen clean. However, under the cabinets, it seems unable to keep any of the dirt… I was expecting this to happen. I...view all
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AI780034
2025-6-4
Does the E30 Ultra tell me in the app when the bag is full?
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ZK185835
2025-5-31
Hello! Could you please tell me how to move the x50 from a cleaning session on the 1st floor to the docking station on the 2nd floor without interruption its session
0 0 1
BL090408
2025-5-31
Hello Is there a way for the mapping to accurately capture a round rug? The mapping seems to always only want to map in squares which means some of my hard flooring isnt getting mopped.
0 0 1
karmen
2025-5-21
【X50 Ultra】Hello everyone! I recently purchased the Dreame x50 ultra and as I pet owner, I am so so grateful! As a mom of 3 cats, I’ve always struggled with maintaining clean floors for cat hairs and dirty litt...view all
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PD935423
2025-6-3
Can they both be on same app and how do I do that?
0 0 1
XA923741
2025-6-3
【L10s Ultra】Hello. I have the L10s Ultra and it’s not working properly. Since last week, it has been showing several errors. The sensors have been cleaned and some parts were replaced with new ones. Even so, whe...view all
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DS794051
2025-6-3
We have four dogs so quite a bit of pet hair. I noticed when our L40 is vacuuming the carpet, it leaves little rolled up clumps of pet hair. Is there a solution to this? We are only using the standard...view all
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OJ812592
2025-6-3
Hello, I have an X 50 that gets confused at our stainless steel range. It gives a warning that the climbing legs are entangled. It has mapped a threshold where there isn’t one, I have used the app a...view all
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Dreame Support
2025-5-16
Heat: 78 We’re excited to announce the launch of Dreame Forum U.S.! To celebrate, 12 new members will win: 🎁 2x $50 Gift Cards (1 per winner) 🧸 10x Blind Box Figures (Exclusive collectibles) How It Works: 1...view all
19 7 80
LC720959
2025-6-2
【X40 ultra】I’ve had the x40 ultra since the beginning of April. We use it pretty heavily due to having 3 pets who shed. These 2 different noises started about a week ago (smacking and squeaky noise) and i’ve m...view all
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BM043784
2025-6-1
【L40 Ultra】My kids gifted me an L40 ultra for my bday. I’m blown away by its abilities and in general by how far the robot vacuums have come. However, I’m disappointed as it is not picking up all the hair in...view all
2 0 1
HQ479426
2025-6-2
How can I empty the vacuum reservoir through the app without asking the Roomba to clean.
0 0 1
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