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XK621123
6 Hours Ago US 32
【L10s Ultra Gen 2】It’s saying the dust bag needs to be installed, it has been working great since I purchased 3/14/2025. A very small metal clip came out. I cannot get it back where I think it goes. Not sure if that’...view all
+5
0 0 1
RE285191
HalfHour Ago US 3
When done cleaning the battery only goes down to 80%. Would it be a good idea to let it drain a little more for the sake of keeping a healthy battery? How would I do this?
0 0 1
TP253097
2025-8-22 US 78
After robot returns home to charging while cleaning it won’t resume cleaning after a charge unless I open the app and then it will resume. Just started doing this in the last month or 2. I tired rese...view all
0 0 1
NB617844
4 Hours Ago US 27
【X50 Ultra】Its cleanjng in circular pattern and missing areas within a room
0 0 0
SQ873033
5 Hours Ago US 19
【X40 ultra】Vacuum is completely lost. Can’t clean, can’t dock. I tried to re-map - keeps turning around and getting lost.
0 0 0
DI505760
2025-8-2 420
【L40 Ultra】I keep getting laser sensor stuck error. I cleaned the sensors, tapped and its still stuck. I have had this about 6 mos and never had this issue before.
2 0 5
UP373951
2025-8-13 US 304
【L10s Pro Ultra】Tried everything, it’s unable to dock to the base station. Cleaned everything, but still doesn’t work. It’s been a month since I got this. It happened once a while ago, but now it’s just happening...view all
0 0 3
KR250224
2025-7-23 593
【L10s Ultra】Auto empty never works. Robot fills up with things that should go into the vacuum bag, then just pushes dirt around the house. Very disappointed in this expensive purchase.
1 1 3
ZU011465
2025-8-16 187
I have been using my X40 for almost 3 months now and I love it. But today, out of the blue the base is not turning on. So the robot cannot find the base, it does not charge, nothing works properly wit...view all
0 0 1
JQ400739
2025-8-16 US 173
Just got the L10S. First use and it isn’t mopping. How do I troubleshoot? I know it has water.
0 0 3
QH246086
2025-8-17 US 145
How do I delete a room name as shown in the upload. Either the playroom or princess name needs to be deleted without deleting the room.
0 0 1
YO758625
2025-8-17 US 142
【Z1 Pro】I purchased the robot after having a x50 ultra which is a remarkable robot. However, the pool bot leaves a lot to be desired. I can run the z1 and follow it with my other robot pool cleaner and it fi...view all
0 0 1
SV057619
2025-8-15 US 160
I swear I’ve tried everything and every morning I have a notification that the mop pads failed to install. I’m so pissed since I bought this thing less than a year ago. Idk what to do and support is...view all
0 0 1
VK946718
2025-8-17 US 129
Creo que mi robot no sirve del trapeador ayuda
0 0 1
justin
2025-8-20 US 165
【L40 Ultra】Anyone here find use in the Max+ setting for vacuum? Is it worth the loudness and battery usage for more efficient vacuuming?
0 0 1
JP980764
2025-8-15 US 136
The mop pad will not connect to the vacuum. It is only one side and it is the the pad. I have switched the pad to the other side and it is fine. Looks like it is a magnetic issue inside the vacuum. Ho...view all
0 0 7
LZ256442
2025-8-19 US 143
Can anyone provide some guidance?
0 0 1
JZ049528
2025-8-16 US 266
I want to share the x50 device I did all the steps and it doesn't work
0 0 2
SH680235
2025-8-11 US 390
【L40 Ultra】I bought this robot about a month ago. Despite all those problems I have encountered, it roughly works and I don’t have high expectations because it’s just a machine. But the new problem is really s...view all
0 0 6
CP612025
2025-7-6 861
【X50 Ultra】ABNORMAL WATER LEVEL IN THE WASHBOARD - Consistently errors out every time mop pads try to clean. States "abnormal water level in the wash board". Waste water area is full of water and indeed overfl...view all
0 0 7
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