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Dreame Support
2025-8-27 US 749
Stick 【Announcement】Regarding the Recent Advertising Issues on the Forum and Management Measures Dear Dreame Insiders, Recently, we have noticed that some malicious actors have been using the forum to p...view all
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OI858958
6 Minutes Ago US 1
Hello everyone, Just got my dreame yesterday and she mapped like a charm. Just curious how good dreame is at cleaning stains off carpet? For instance spilled sodas on rugs, baby puke, pet diarrhoea,...view all
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UA411228
2025-9-3 US 174
Need some help, I had had the X50 less than 2 months now. One of the mops do not attach to the robot. The actual mop head does - but the cloth mop keeps detaching and will not stick. It is leaving wet...view all
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OM060989
17 Hours Ago US 57
I went to clean up the mop tray on my L40 and noticed that the mops were still damp from 2 days ago. With my Eufy i could initiate mop drying from the ap. With the Dreame i can't find a way to initi...view all
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VY124882
2025-9-3 US 113
Hi - i have had my L10 Pro for a year and love it. But i am hoping someone can assist me with performing a factory reset or similar. Here is the situation: We recently got a new couch. Unlike the ol...view all
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Dreame Support
2025-4-11 US 4001
Welcome to Dreame’s Wet and Dry Vacuum FAQ Hub! Whether you're a first-time user or looking for advanced tips, this guide covers the most common questions. Can’t find what you need? Our customer sup...view all
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GJ512818
2025-9-3 US 75
Try calling and you get a endless sales loop of things i do not want. I called to get help Tried chat and the AI gives you non usefull links. I wonder if there are real people that work for Dreame,...view all
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GO071545
2025-9-3 US 116
The title mostly says it all. Our new L40 was set up using an Android device, without issue. After installing the app on an iPhone and logging in, I’m unable to download the plugin after selecting “...view all
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ID853784
2025-9-1 US 193
Is there a way to set the vacuum to empty after each zone it completes?
0 1 3
VM777685
2025-9-3 US 92
【L10s Ultra】The suction on the vacuum part seems to not pick up anything anymore. It will turn on but the dirt and debris is left after vacuuming. It seemed to have worked the first few weeks but after about a mo...view all
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DR487229
2025-9-2 US 182
【L10s Ultra】The robot cleans (vacuum + mop) with dry mop pads. It worked fine unyil yesterday, today, it seems no water gets to them.
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OV593513
2025-9-2 US 149
【L10s Plus】I think there is a problem with my new robot battery i do all the firmware update . 1st issue : my bot charge in less than 1 min instead of 6 hours 2nd issue : my bot turn off less than 1 sec after ...view all
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DS579121
2025-8-12 US 363
【L40 Ultra】Job map records pets (designated by a pink pig icon), but then before it’s finished cleaning the photos start disappearing from the job. Is this supposed to happen? Also, where does it store them so ...view all
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SX412894
2025-9-2 US 156
【Pocket】Kamagra Oral Jelly is a convenient, fast-absorbing option designed to boost performance confidence. Its jelly form makes it easier to consume and quicker to act compared to traditional tablets. Availa...view all
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EV945260
2025-9-2 US 134
The robotic lawn mower market is gaining traction worldwide as homeowners look for convenient, time-saving, and eco-friendly lawn care solutions. These smart devices can autonomously maintain lawns, ...view all
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AY443786
2025-9-1 US 209
【L20 Ultra】my robot has stopped auto emptying. I have cleaned the filter, replaced the bags, and made sure nothing was blocking the intake system. What can I do to remedy this problem?
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VE192576
2025-9-2 US 178
The house was Matt and shows three area rugs. Two of the area rugs are 1 cm and the robot recognizes they are rugs and vacuums them only. The third area rug is 1/2 cm and while the vacuum does not ...view all
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Chris
2025-9-2 US 198
Ever since the most recent update, the widget no longer works. Cannot even add it back once deleted. Not in the widget list.
0 0 1
IW262023
2025-5-20 1200
【H14 Pro】I'm not sure how the GlideWheel power system decides when it should go forward and when it should go back. Most of the time when I'm using my H14 Pro it seems like the wheels are spinning backwards bu...view all
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CA167916
2025-8-28 US 384
【X50 Ultra】Vacuum is not picking up debris that should be very easy to pickup. Highly disappointed. If product doesn't improve will likely return
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