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1 Hour Ago 5
Stick 【Announcement】Regarding the Recent Advertising Issues on the Forum and Management Measures Dear Dreame Insiders, Recently, we have noticed that some malicious actors have been using the forum to p...view all
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NB617844
2025-8-26 US 71
【X50 Ultra】Its cleanjng in circular pattern and missing areas within a room
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SQ873033
2025-8-26 US 55
【X40 ultra】Vacuum is completely lost. Can’t clean, can’t dock. I tried to re-map - keeps turning around and getting lost.
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Dreame AfterSales+
2025-8-15 US 269
This article aims to collect the top 10 most common issues found on North American forums and provide solutions. This article covers hardware and software issues, as well as accessory inquiries. We ho...view all
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LV077890
7 Hours Ago US 62
【L20 Ultra】So I’ve had a Dreame for a while now for around a year and I’ve just started noticing that it’s been going into rooms with its mop pad on when it’s not supposed to. having its mop pad on and it ju...view all
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EW409547
2025-7-16 361
All of my devices have disappeared from the Dreame App without explanation. They are gone. How can I recover them?
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SA585508
12 Hours Ago US 47
I have my Dreams L40 setup where it vacuums one day and runs in CleanGenius (vacuum and mop) the other day. A majority of the times the mop pad fails to reattach on the CleanGenius mop days and I have...view all
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GB095399
13 Hours Ago US 33
【L10s Ultra】Water doesn’t get pumped from the clean water tank to wash the pads. No noise at all when it’s supposed to be cleaning. I’ve had horrible customer service experience with Dreame before (it took 2 ...view all
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JR852086
2025-8-13 US 301
Has anyone else run into the issue where the unit has low battery so it goes back to charge but then won’t continue the clean, even if fully charged, until you open the app again? Note I have the L1...view all
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TP253097
2025-8-22 US 115
After robot returns home to charging while cleaning it won’t resume cleaning after a charge unless I open the app and then it will resume. Just started doing this in the last month or 2. I tired rese...view all
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XK621123
2025-8-26 US 95
【L10s Ultra Gen 2】It’s saying the dust bag needs to be installed, it has been working great since I purchased 3/14/2025. A very small metal clip came out. I cannot get it back where I think it goes. Not sure if that’...view all
+5
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RE285191
2025-8-26 US 41
When done cleaning the battery only goes down to 80%. Would it be a good idea to let it drain a little more for the sake of keeping a healthy battery? How would I do this?
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DI505760
2025-8-2 440
【L40 Ultra】I keep getting laser sensor stuck error. I cleaned the sensors, tapped and its still stuck. I have had this about 6 mos and never had this issue before.
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UP373951
2025-8-13 US 336
【L10s Pro Ultra】Tried everything, it’s unable to dock to the base station. Cleaned everything, but still doesn’t work. It’s been a month since I got this. It happened once a while ago, but now it’s just happening...view all
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KR250224
2025-7-23 634
【L10s Ultra】Auto empty never works. Robot fills up with things that should go into the vacuum bag, then just pushes dirt around the house. Very disappointed in this expensive purchase.
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ZU011465
2025-8-16 214
I have been using my X40 for almost 3 months now and I love it. But today, out of the blue the base is not turning on. So the robot cannot find the base, it does not charge, nothing works properly wit...view all
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JQ400739
2025-8-16 US 189
Just got the L10S. First use and it isn’t mopping. How do I troubleshoot? I know it has water.
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QH246086
2025-8-17 US 164
How do I delete a room name as shown in the upload. Either the playroom or princess name needs to be deleted without deleting the room.
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YO758625
2025-8-17 US 166
【Z1 Pro】I purchased the robot after having a x50 ultra which is a remarkable robot. However, the pool bot leaves a lot to be desired. I can run the z1 and follow it with my other robot pool cleaner and it fi...view all
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SV057619
2025-8-15 US 182
I swear I’ve tried everything and every morning I have a notification that the mop pads failed to install. I’m so pissed since I bought this thing less than a year ago. Idk what to do and support is...view all
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