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HI963392
HalfHour Ago
Happy with new x30 ultra, wondering if we can map and use the robot on the second floor? If so, how?
0 0 0
FH379343
2025-7-28
Hello. I am using mltiple floor mode and the app recommended to use intelligent recognition. But I can't find this option. Where should I look?
0 0 3
PI895524
2025-7-30
I am trying to add this device to my app. The scan won’t scan the QR code.. I try manually and the device won’t follow manual prompts.
0 0 0
VW575502
2025-7-27
【L40 Ultra】Hi, purchased a govac400 from Costco. Had it for two days. I am having issues with the scheduling function. I want the device to be mopping “wetter” I changed it to 23 but when the schedule starts i...view all
0 0 2
YG289961
2025-7-30
【L10s Ultra】How do I delete an area that was mapped incorrectly.... It is outside and in the garage!
0 0 0
BL090408
2025-7-29
Hello. I have round rugs but the mapping always wants to show them as square. The robot therfore sweeps aeras it should mop and mop areas where it should vacuum only. Is there a way to get rugs map...view all
0 0 1
ZA874487
2025-7-24
【X40 ultra】My vacuum is only a week old and keeps leaving behind rolled up hair, even after “emptying” itself. It keeps blowing hair into corners and then never actually picks it up. I’ve played with all of t...view all
+3
0 0 5
ZV110919
2025-7-30
【X50 Ultra】Is there a way to turn off the LED of the vacuum so it doesn’t glow at night? Thank you.
0 0 1
CZ715181
2025-7-30
【L40 Ultra】I purchased robot not long ago, on prime days. It was working fine in the beginning. These couple days did not clean well enough, even though I had on deep cleaning setting and today is not charging ...view all
+6
0 0 1
Diamond dreame
2025-7-25
【X50 Ultra】How do you get the x50 to go under my kitchen bar stools
1 0 1
VN635750
2025-7-28
【X40 ultra】I got an issue with my x40 making this screeching sound as it’s cleaning. I’ve cleaned the brush and filter. I’ve inspected the wheels and side bristles. Still I can’t find what’s causing the noi...view all
0 0 1
EW409547
2025-7-29
How do I adjust X50 Robot Voice volume?
0 0 1
OA622058
2025-7-29
I have two L50 vacuums and can’t get the 2nd vacuum to show in the app. I was able to click the + and add device and got it mapped. But after that it just disappeared. So then I added it back in agai...view all
0 0 1
WB849246
2025-7-28
Robot has been mapping 500sqft for 35 min. Is it looking for its base? I was going to leave the base on my main floor.
0 0 1
RV206719
2025-7-26
Brush not touching ground. Cleaned, set to floor and tile, and reset nothing works.
0 0 2
YB255736
2025-7-29
I barely got the Dreame L40 I believe, I try to make it go to the dock to charge and it just circles for 2 minutes and goes the opposite direction
0 0 3
JG952052
2025-7-29
My L20Ultra constantly has issues with the mop pads coming off. I replaced the mop pads thinking maybe they just need changed, but they fall off too...its like the velcro on the mop piece is no longer...view all
0 0 4
PR807787
2025-7-4
【L40 Ultra】I purchased the GoVac 400 from Costco yesterday, and the cleaning solution was listed as an item in the box. However, it didn’t come with it. Is anyone else experiencing the same issue?
0 0 9
FJ040881
2025-7-29
It’s so loud, I really, really want to turn it off.
0 0 2
XF813086
2025-7-28
【X40 ultra】Owning my robot for about a week now. I was playing with different suction settings on my X40 Ultra and the only thing I can hear is the very silent mode. I tried different power options but a noise ...view all
0 0 1
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