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BL090408
2025-7-29
Hello. I have round rugs but the mapping always wants to show them as square. The robot therfore sweeps aeras it should mop and mop areas where it should vacuum only. Is there a way to get rugs map...view all
0 0 1
VW575502
2025-7-27
【L40 Ultra】Hi, purchased a govac400 from Costco. Had it for two days. I am having issues with the scheduling function. I want the device to be mopping “wetter” I changed it to 23 but when the schedule starts i...view all
0 0 1
ZA874487
2025-7-24
【X40 ultra】My vacuum is only a week old and keeps leaving behind rolled up hair, even after “emptying” itself. It keeps blowing hair into corners and then never actually picks it up. I’ve played with all of t...view all
+3
0 0 5
ZV110919
9 Hours Ago
【X50 Ultra】Is there a way to turn off the LED of the vacuum so it doesn’t glow at night? Thank you.
0 0 1
CZ715181
7 Hours Ago
【L40 Ultra】I purchased robot not long ago, on prime days. It was working fine in the beginning. These couple days did not clean well enough, even though I had on deep cleaning setting and today is not charging ...view all
+6
0 0 1
Diamond dreame
2025-7-25
【X50 Ultra】How do you get the x50 to go under my kitchen bar stools
1 0 1
VN635750
2025-7-28
【X40 ultra】I got an issue with my x40 making this screeching sound as it’s cleaning. I’ve cleaned the brush and filter. I’ve inspected the wheels and side bristles. Still I can’t find what’s causing the noi...view all
0 0 1
EW409547
2025-7-29
How do I adjust X50 Robot Voice volume?
0 0 1
OA622058
2025-7-29
I have two L50 vacuums and can’t get the 2nd vacuum to show in the app. I was able to click the + and add device and got it mapped. But after that it just disappeared. So then I added it back in agai...view all
0 0 1
WB849246
2025-7-28
Robot has been mapping 500sqft for 35 min. Is it looking for its base? I was going to leave the base on my main floor.
0 0 1
RV206719
2025-7-26
Brush not touching ground. Cleaned, set to floor and tile, and reset nothing works.
0 0 2
YB255736
2025-7-29
I barely got the Dreame L40 I believe, I try to make it go to the dock to charge and it just circles for 2 minutes and goes the opposite direction
0 0 3
JG952052
2025-7-29
My L20Ultra constantly has issues with the mop pads coming off. I replaced the mop pads thinking maybe they just need changed, but they fall off too...its like the velcro on the mop piece is no longer...view all
0 0 4
PR807787
2025-7-4
【L40 Ultra】I purchased the GoVac 400 from Costco yesterday, and the cleaning solution was listed as an item in the box. However, it didn’t come with it. Is anyone else experiencing the same issue?
0 0 9
FJ040881
2025-7-29
It’s so loud, I really, really want to turn it off.
0 0 2
XF813086
2025-7-28
【X40 ultra】Owning my robot for about a week now. I was playing with different suction settings on my X40 Ultra and the only thing I can hear is the very silent mode. I tried different power options but a noise ...view all
0 0 1
AQ030367
2025-7-29
【X40 ultra】Can i fix mopextend and sidereach with settings
0 0 1
AZ631056
2025-7-25
【L10s Pro Ultra】It seems that the machine stops charging when it turns off because of low battery. Is this correct?
1 0 6
TQ444063
2025-7-29
After the dream app updated my device and all of its configurations are gone. How do I restore my maps using the cache
0 0 1
WN150778
2025-7-28
【L40 Ultra】Since the cleaning solution only goes to clean the mop. Is it possible to add detergent directly in the clean water tank so the floor gets clean with it? And possibly better smell too
2 0 4
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