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OI264945
1 Hour Ago
How do I change or update the sequence of the rooms? For example 1 is on the front of the house with 2 in the back…14 in the middle. Also, why is it running for 9 hours? We programmed it to star...view all
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RE285191
2025-7-20
【L40 Ultra】How long are these expected to last?
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SM410502
5 Hours Ago
Just received my X40, and the side brush is defective. Please send me a replacement.
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KO814230
2025-7-19
For my LX50, how can I create and save custom jobs to run on demand like I could with my previous Roomba?
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JY012364
2025-7-18
【X50 Ultra】I have an x40 (love it). I’m moving it upstairs and purchased an x50 for the main floor. Does the x50 need to remap the main floor or can I replace the device. The x40 is going upstairs and will ...view all
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ZR877372
2025-7-20
【L10s Ultra】Hello. After original battery stopped holding a charge, I replaced it. Since then, robot will run, but at 25%level, it drains to zero within minutes and robot stops in the middle of cleaning rather th...view all
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UR231088
12 Hours Ago
Where do I schedule cleaning in the app? I can’t find it and I know it has to be right there somewhere.
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EW409547
2025-7-20
My X50 returns to base to recharge with 67% charge still remaining. What's up with that? Bad battery?
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CY534136
2025-7-20
Hi all just purchased the new dreame 20 ultra When moping we don t see water streaks , we don t even see the mops wet. As if it is dry moping. We added water and solution to the base. What is wrong ...view all
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KU418639
2025-7-20
My x50 seems to be having trouble docking cleanly. It will dock to recharge but won’t connect and ends up shutting down after the battery is drained. I have cleaned the sensors on the back of the dev...view all
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QB092529
2025-6-25
How can I clean sensors? I wiped them but it is still giving me the messages. Please provide step by step instructions on how to clean the sensors
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XO758863
2025-7-19
I have a brand new x30 ultra and when I try to charge it to set it up (it doesn’t turn on out of the box) it rolls off the charger after 5 seconds.
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CT644811
2025-7-20
【L40 Ultra】Several times my mop has missed easy stains. It rolls over them without removing it. I am able to wipe them up afterwith a washcloth. currently, I’m using deep clean every time I send the map out.How...view all
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JV459844
2025-7-18
【L10s Ultra Gen 2】During mapping, it missed the carpeted bedroom. I remapped twice, but it still doesn’t map the carpeted bedroom! Also, it thinks the dining room, kitchen and living room is one room.
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ZG924161
2025-7-20
【L10s Ultra Gen 2】I just bought my second robot. The first one is LS10 Ultra and the 2nd is LS 10 Ultra Gen 2. In the 2nd I can’t use the remote camera. Is that normal because the version or is it a problem?
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BK296343
2025-7-19
【X40 ultra】My X40 Ultra is skipping the carpet completely. I even tried using the zone cleaning feature, but it says it can’t reach it and returns to the dock for charging. What are my options? If its software ...view all
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LB189913
2025-7-20
Ive had the H15pro mop/vacuum for 4days now, don't get it at all. I'm a person that needs easier and functional methods to a lot of things with tons of friends, kids, and animals, but this will make y...view all
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SC428592
2025-7-17
【L20 Ultra】I have had my vacuum for only 3 months and all of a sudden is stopped emptying in the bag. I keep it clean, the bag is new and I have to manually empty the container inside the vacuum. I need help wi...view all
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KO814230
2025-7-19
My robot correctly detected a carpet in front of an entry door and asked to resize and save. I accidentally deleted it and the app said it would no longer detect that are as carpet. How can I reset ...view all
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ZB971478
2025-7-19
【X40 Master】If you’re grinding your way through Madden 26, you already know how important it is to manage your resources wisely—especially when it comes to Madden 26 Coins. Whether you're building a theme team...view all
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