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Dreame Support
2025-8-27 Cn 5039
Stick 【Announcement】Regarding the Recent Advertising Issues on the Forum and Management Measures Dear Dreame Insiders, Recently, we have noticed that some malicious actors have been using the forum to p...view all
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DD669026
2025-10-29 US 360
【X50 Ultra】Why is my L50 ultra cleaning my living room (it’s actually not vacuuming it’s just roaming around) when I clearly said only clean kitchen and dining room (in picture below). Anybody experience this ...view all
0 2 8
SZ475531
2025-10-28 US 244
【L40 Ultra】Does anyone else's robot just head over to random rooms without being told to go there? It's supposed to be mopping in back of the house and suddenly it'll just go all the way to the front door for no...view all
0 0 4
MO085126
1 Hour Ago US 1
In the ever-evolving world of vaping, innovation and performance go hand in hand. The SEA XS 15000 stands at the forefront of this evolution, redefining what users can expect from a modern disposable ...view all
0 0 0
BQ912136
2025-7-25 885
【L40 Ultra】New L40 receiving no power after leaving docking station and goes offline. On cleangenius it will wash mop pads and never leave the docking station. On custom mode it leaves the station and turns off ...view all
0 0 3
DH271919
2025-9-16 US 815
Our robot shows low battery with charging status and then goes offline. The wifi connectivity is good and there is no metal or heavy obstacles near the base station.
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UC262138
2 Hours Ago US 6
Rubber seal to the waste water tank is broken, causing drainage problem. Can I get a replacement?
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GJ128343
3 Hours Ago US 5
The deteirgent tank remain full. When washing the floor the machine does not use the cleanig detergent. Is there a solution to this.
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MQ196504
8 Hours Ago US 32
Two questions: 1. Is the DREAME Official Shop on Temu an authorized dealer? 2. Do the refurbished robot vacuums sold through them on TEMU still have a warranty?
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YX218520
2025-10-31 US 186
【L40 Ultra】My L40 Ultra cannot recognize rooms after the latest update. I have to physically pick up the robot and place it in the room to be cleaned. Otherwise it will just roam around the house.
0 0 2
PE622064
2025-11-3 US 42
Start your safe and thrilling making a bet adventure by means of growing your secure Laser 247 account with MadrasBook — India’s most trusted platform for online cricket and sports activities bettin...view all
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Dreame Support
2025-4-11 Cn 13059
Welcome to our comprehensive FAQ section for the X50 Ultra. This guide is designed to answer all your common questions and concerns regarding this innovative cleaning device. Whether you are a new use...view all
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TP253097
2025-8-22 US 807
After robot returns home to charging while cleaning it won’t resume cleaning after a charge unless I open the app and then it will resume. Just started doing this in the last month or 2. I tired rese...view all
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FT731194
2025-11-3 US 73
【X50 Ultra】Wow, this x50 ultra either thinks the variation in color on my tiles are dirt, or as it just told me, it thinks the tiles are individual carpets. It cleaned for an hour and didnt even complete ine roo...view all
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WX437522
2025-11-3 US 77
Any idea why my vacuum keeps leaking?
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RH105757
2025-11-3 US 77
【X40 ultra】I fill the entire clean water tank to full and it keeps saying it’s not. I need to fill it. I clean it out and do it again and still nothing, cleaned the dirty water tank and everything. Does this li...view all
0 0 0
UK380385
2025-11-3 US 62
【X40 ultra】Can I just adjust my Room lines without merging? My kitchen line is partially cutting into my carpet area and I want to make that area the living room.
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JL869445
2025-11-3 US 67
The machine stops and says the wheels are suspended, but everything is fine. It does this every 5 minutes. The first day I bought it, it worked perfectly, but now it keeps stopping.
0 0 1
EC170755
2025-11-2 US 122
I have a dream D 10+ GEN 2 robot vac. I love everything about it and how it performs. The only issue I've been having for the last month is that the robot will randomly leave it's dock by itself and s...view all
0 0 1
NL039300
2025-6-22 US 1625
【L10s Pro Gen 2】my worst purchase ever. It actually gets dirtier after using the vacuum cleaner because it drags dirt all over the apartment. it can't vacuum up a single dog hair. when it vacuums the carpet it drags ...view all
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