Forum Dreame Forum

2025-6-10

【L40 Ultra】I've noticed a recurring problem with the robot cleaner when it has its mopping pads attached: it consistently struggles to dock. Specifically, it seems to drift or slip to the right side of the docki...view all

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2025-6-10

【X30 Ultra】My newer Dreame is having is having an issue where it seems like debris is getting stuck under the mop feet and since its wet, it dries in place, especially pet hair. The mop keeps lifting up and leav...view all

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2025-6-10

All of a sudden my L20 Ultra is not avoiding cords and get caught on them if I don’t pick them up. I thought it was suppose to avoid these type of objects?

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2025-6-7

I got this product because it said that it avoids dog poop. My dog is very anxious and sometimes poops in the house. Specially in my kitchen. But twice already the machine has ran over the poop and sp...view all

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2025-6-9

For L40 Ultra should I remap my Home if I change the position of my Dock?

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2025-6-10

【L40 Ultra】I am loving my new L40 Ultra, but it seems that the voice commands are greatly lacking. Is there a way for me to say something like ‘vacuum kitchen’ and have it only vacuum the kitchen? Or ‘vacuu...view all

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2025-6-9

【L40 Ultra】Current carpet settings are universal, which is a pain. My Dreame robot often gets stuck on shaggy rugs – either it can't climb them or lacks power. Having to rescue it is super annoying! It'd be ama...view all

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2025-6-8

Dreams product was earlier leaving big zone of kitchen unmapped. I deleted old map and remapped. It is now leaning behind many spots in kitchen from cleaning route.

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2025-6-8

On the first time I used it the whole filter area is just basically flooded and I keep getting alert of abnormal high water levels every time I use the mop and it flushes out the water in the system

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2025-6-9

Anything new to report regarding the upcoming Matter support for the X40 series?

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2025-6-8

I have the Dreame X 40 ultra. How do I have the Dreame vacuum the entire house first. I have carpeting and tile floor. I want to do a dry vacuum of the entire house first, and then go back to the dock...view all

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2025-5-31

So my L20 has been doing pretty good except the past week or so its been taking a lot longer to do its routine (like i have to tell it to stop for the day at 8pm). Its zigzagging all over the floors,...view all

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2025-6-7

Just bought L40. I’d like it to clean my kitchen mats, not avoid them. Any ideas?

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2025-5-31

My dreame tells me constantly there is abnormal water level in washboard. I have done everything it suggests and it still keeps happening. Any suggestions

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2025-6-1

【L40 Ultra】My kids gifted me an L40 ultra for my bday. I’m blown away by its abilities and in general by how far the robot vacuums have come. However, I’m disappointed as it is not picking up all the hair in...view all

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2025-6-6

【L20 Ultra】Had my L20 for 9 months now and something always happens to it. The most recent issue is now it keeps getting stuck. It says there is an obstacle in the way, but there is nothing in the way. There i...view all

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2025-6-2

How can I empty the vacuum reservoir through the app without asking the Roomba to clean.

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2025-5-31

I removed my filter and filter box to rinse them and it says don’t install for 24 hours. I tried to redoc my unit and it says please install the filter and filter box. Is there a way I can get it bac...view all

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2025-5-31

【L40 Ultra】Hi all, I just received my L40 Ultra and the main use case was for it to keep my kitchen clean. However, under the cabinets, it seems unable to keep any of the dirt… I was expecting this to happen. I...view all

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2025-6-7

Having trouble getting the app to setup the h14 pro keeps failing to connect the vacuum to WiFi or hot spot.

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