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Dreame Support
2025-8-27 Cn 2877
Stick 【Announcement】Regarding the Recent Advertising Issues on the Forum and Management Measures Dear Dreame Insiders, Recently, we have noticed that some malicious actors have been using the forum to p...view all
10 0 19
KW078891
2025-9-27 US 232
【X50 Ultra】No matter how much i try to keep it clean, it doesnt work well. It sucks up dog hair into a clump that it pushes around and doesnt actually vacuum up.
1 0 4
GO479079
2025-9-29 US 101
【L40 Ultra】Hello, My robot can’t return to the dock itself, only sticking for all times. Thanks,
0 0 6
LT595283
6 Hours Ago US 10
【X50 Ultra】What is the total suction power for each mode; “quiet”, “standard”, “turbo”, and “max”? Is it drastically different mode to mode? I know the max suction power is 20,000Pa but is “quiet” mode...view all
0 0 0
EC411656
7 Hours Ago US 10
I recently changed WiFi and passwords and I am having trouble reconnecting Dreame to the app, any help would be appreciated
0 0 0
UJ213266
8 Hours Ago US 22
【X50 Ultra】Pretty amazing to me that one can spend this kind of money on a product and have it right out of the box be defective and needing replacement. The base unit connects to power, then shuts itself off. ...view all
0 0 0
YO787320
9 Hours Ago US 20
Hello, I would like to request a feature to be added to the app. I own a Dreame X40 Ultra and use it a few times each week. I have seen posts online of other robot vacuums (from varying brands) catch...view all
0 0 0
UJ494940
2025-9-23 US 437
【X50 Ultra】I don’t know what to do, I been having the same problem with this vacuum from the day 1. Doesn’t vacuum properly under my cabinets, the vacuum can go through them perfectly, doesn’t bring the brus...view all
+4
3 0 10
qqusa1212
11 Hours Ago US 21
【G10 Combo】I have a govac 400. The robot won’t resume cleaning after charging. It is resumed when I open the app. If I don’t open the app, the scheduled clean for the next day won’t activate either. It’s ...view all
0 0 0
CU789793
14 Hours Ago US 40
【L40 Ultra】I’ve tried to share the device with my partner multiple times via email/id - he is not receiving an invitation, why? In my app I see the invitation is pending, but he is not receiving it.
0 0 1
BC481993
14 Hours Ago US 43
【X40 ultra】It’s not lighting up or turning on. This is really frustrating
0 0 1
EU842017
15 Hours Ago US 29
Fan continues to run how to shut off
0 0 0
BE205784
2025-10-1 US 98
【L20 Ultra】For more than a month I have not been able to use my robot because of tiny white bugs that appear only on the base station. Here is what happened: • The robot itself and all detachable parts are cl...view all
1 0 2
Dreame Support
2025-4-11 Cn 10088
Welcome to our comprehensive FAQ section for the X50 Ultra. This guide is designed to answer all your common questions and concerns regarding this innovative cleaning device. Whether you are a new use...view all
+5
0 2 19
VU266963
2025-10-1 US 36
【Pocket】When it comes to standout celebrity-inspired fashion, nothing shines brighter than The Fall Guy Yellow Varsity Jacket https://www.themoviefashion.com/product/the-fall-guy-ryan-gosling-carpool-varsity-...view all
0 0 0
QB092529
2025-6-25 US 3093
How can I clean sensors? I wiped them but it is still giving me the messages. Please provide step by step instructions on how to clean the sensors
0 0 18
YO937047
2025-10-1 US 50
Just did today’s firmware update and the robot still will not get close to the edge in the kitchen when mopping floors next to cabinets. It thinks it doesn’t have enough clearance when it does and w...view all
0 0 0
IC580539
2025-9-25 US 364
【X40 ultra】I'm so confused about the correct refill for the little tank that sits next to the dust bag at the dock, i just cannot find the exact product refill, which one should i use for refills? There's this o...view all
2 0 4
UY640919
2025-9-30 US 62
【L40 Ultra】Is anyone else having the issue where the L50 is not recognizing the dust bag is full?
0 0 1
mlusco
2025-9-30 US 68
【D10 Plus Gen 2】I keep getting an error message that says “please check and clean filter” so I put a brand new filter in and it keeps saying that. Also on the app it says “internal error please try to restart robo...view all
0 0 2
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