Looka

[L10s Pro Ultra Heat] Won’t do anything

My robot won’t map the house just keeps going in circles and can’t go back to the dock
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11 Comment

UQ507224 1 Floor
WiFi issue or dock is not powered up
YI067682 2 Floor
Mine is doing the same thing. I have no Wi-Fi issues. I have deleted the robot and redid the wifi with the app. And it's still just keeps going in circles. And never returns to the dock. It will not map
XN943119 3 Floor
My robot is same never work is new, until received for nothing

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2026-9-24 10:07:43 US Translate

NX039872 4 Floor
My robot is brand new. It won’t dock to charge. It gets in front of the dock and turns around a couple of times and then says place on dock so it can charge. But I don’t think it is charging. It is plugged in and the voice is talking. Just not docking. Please help
2026-9-24 18:38:03 US Translate

We had the same issue, but realized we turned the entire station off located in the back. Works like new
2026-9-24 20:07 US Translate
NX039872 5 Floor
Does anyone answer these questions?
2026-9-24 18:39:39 US Translate

IB569493 6 Floor
Using mine for the first time and was wondering if it always washed before it vacuumed?
2026-9-25 17:45:13 US Translate

Are you talking about washing the floors, or are you talking about it washing the pads? If you’re talking about the floors, you can set it to vacuum before mopping, or vacuum and mop at the same time if you choose that, it vacuums in the front and mops in a back.
2026-9-27 16:49 US Translate
TG315999 7 Floor
Brand new connects fine but just spins and won’t dock. I have reset 5times no luck
2026-9-26 12:11:50 US Translate

Since it’s brand new and you’ve already reset it five times, I wouldn’t keep resetting it. Check that every piece of protective film/sticker has been removed from the sensors, make sure the top LDS turret rotates and moves freely, check that both drive wheels move normally, and make sure the front bumper moves in and springs back freely.

Then put the robot about 3–6 feet directly in front of the dock and press the Dock button. Dreame actually recommends this as a docking test. If it still just spins/can’t dock from that close, I’d contact Dreame or exchange it rather than continuing to troubleshoot a brand-new machine.
2026-9-27 16:50 US Translate
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