Jon
2026-3-25 US 512
【X40 ultra】Need to refill clean water and empty dirty water tank more often if live in big house Every one to three days
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NR272151
2026-3-21 US 1157
【X50 Ultra】I’m extremely disappointed with this product after the most recent update. Before, my unit worked flawlessly and followed my custom cleaning settings exactly. Now, it completely ignores the order I’...view all
0 0 11
Halobobo
2026-3-25 US 469
I have a new x50 Ultra and the map of my house is gone. I had all the zones…etc created and it was working properly last I used it 4 days ago. It wants to start new. Is there a way to restore from ba...view all
0 0 0
RL703230
2026-3-23 US 622
【L20 Ultra】Anyone know how to delete a scheduled cleanup? We got a new robot vacuum and moved our L20 robot upstairs. I had previously been editing the scheduled cleanups, so the inability to make new ones wasn'...view all
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Jon
2026-3-24 US 623
【X40 ultra】PHOTO REVIEW
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LU895926
2026-1-11 US 1054
【G10 Pro】I have a transition from wood to tile floor. The robot does not know how to navigate this well and ends up leaving dirt and debris at the transition. It goes back and forth over the transition frequen...view all
0 0 3
WE887978
2026-3-24 US 431
In *intellegent* settings there is an option to run the dreamvac when reurning home a* Global clean* wWhat is that specifically and can you change it?
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CC584997
2026-3-7 US 821
I have cleaned the laser area many times. Nothing is obstructing it. This vacuum is only a month old. What can I do besides clean the lasers?
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CT211946
2026-3-24 US 430
Hi Team I wanted to check if can we mix cleaning solution with water and add it to the water tank on D20 pro plus
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ON218884
2025-12-16 US 1518
【L40 Ultra】I’ve done every troubleshoot I can find to help and it’ll work for the day then go back offline the next day . I had to connect the WiFi through a hotspot on my phone and then add my home WiFi on th...view all
0 0 5
ES627223
2026-3-18 US 918
【X40 ultra】Hello all, has anyone come across this issue where the dust is not being pumped into dust bag. I see the pipe is clogged. I took out the debri and it didn’t seem like dust ball would be blocking the ...view all
0 1 3
WJ795976
2026-3-22 US 481
I've had the unit 4 days. The solution tank has leaked both times the mop function was used. It fills up the area where the tank is inserted and then leakes all over the robot. It is leaking at the co...view all
0 1 0
RS946931
2026-3-22 US 533
【L40 Ultra】I have cleaned out the side brush, removed the center brush and cleaned it all out and still the error happens, i even rebooted it! What else can I do? I had it 2 days!!!!!
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LL354730
2026-2-16 US 1539
【X50 Ultra】I see X50 ultra have got some issues while vaccuming, it’s not cleaning in standard pattern. Reaching out to customer service but the response is very slow as sloth
3 0 8
DG793428
2026-3-9 US 671
When my robot vacuum is mopping, it whistles/squeals. What should I do? It is the L40.
0 0 2
BW807378
2026-2-6 US 957
My robot went offline after it got suspended due to an obstacle encountered during mopping. After obstacles removed and cleaned, it stayed offline and stopped responding. The battery went dead and wou...view all
1 1 8
PK978183
2026-3-20 US 552
Has anyone had the washboard fill with water? I checked the washboard, cleaned it, cleaned the water lines, and then noticed one side of the washboards mop pad brush wasn’t turning. Anyone had this p...view all
0 0 2
HH396433
2026-3-9 US 1152
【X50 Ultra】Hello My device is no longer performing its vacuum cycle as well as it used to. I upped the power to the max setting in the app and it still will not pickup obvious dirt or dust items in its path. It...view all
2 3 9
GQ413842
2026-3-21 US 489
Just recently vacuum started making a loud squeaking noise while mopping. Any suggestions?
0 0 0
UE878866
2026-3-21 US 584
Hi, My Dreame ran over dog poo and it got caught in the wheel and brought up in the machine. There does not seem to be a way to clean it without voiding the warranty by taking the bottom plate off. ...view all
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