XE914729
2026-4-25 US 200
How to ask vacuum to empty
0 1 0
ZH829678
2026-4-24 US 238
Upon initial mapping the X60 considered my rubber gym flooring carpet. I deleted carpet but it doesn’t seem to mop still. Any hints to set the the right way for more mopping attention?
0 0 1
AU569922
2026-4-24 US 222
If you set it to clean by zone # does it ignore the virtual wall that were set up during original mapping ?
0 0 0
QB961093
2026-4-24 US 261
【X40 ultra】I tried mapping the second floor, but after about 7 minutes the robot started moving only about 1 foot at a time and rotating repeatedly. It seemed like it was lost and kept repeating this pattern. Ev...view all
0 0 0
NR710308
2026-2-12 US 1282
【Z1 Pro】Even though I am meticulous in my care and maintenance of my charger is appears that at least on of the pins has corrosion and there is a white substance leaking from the magnetic head. How do I get a...view all
1 0 8
BH282836
2026-4-24 US 267
【X50 Ultra】Have had unit now for a few days Today would be the second time that it would be used actually the third time. I tried to use it last night while everyone was sleeping and we found it on the stairs he...view all
0 0 0
CW695402
2026-4-8 US 756
Hi, my unit has done this twice to me in the same week. It says it completed the task but i find no warning or message it failed to dock. What changed?
2 5 10
SZ364616
2026-4-22 US 361
【X50 Ultra】I have an X 50 ultra. When I set it to mop and vac at the same time, it diverts over to mop and vac separately. What am I doing wrong?
0 0 2
UD702111
2026-2-18 US 1094
I'm getting error 404 when selecting my cleaner in the app. How to solve that? I tried to delete the cache, logout and login, disconnecting from AC. Nothing helps...
6 2 14
EH012690
2026-4-23 US 272
Why is dirty water leaking out of the dock and pooling on my floor? I typically run it in the evening so I don’t see it until the next morning, but it’s basically ruined the carpet underneath and I...view all
+5
0 0 0
TX505860
2026-4-4 US 843
【X50 Ultra】My x50 seems to have started getting stuck in the dock, the pads dont retract or they're getting stuck. Its also having trouble docking will try 3 times and give up. I've cleaned and maintained the de...view all
0 0 5
UD606677
2026-4-23 US 305
【X50 Ultra】If you’ve spent any time exploring anime online, chances are you’ve come across the name animepahe. It’s one of those platforms that keeps popping up in conversations, recommendations, and casual d...view all
0 0 0
OZ567234
2026-4-23 US 250
Can you schedule every other week for a specific day and/or based on calendar dates to run?
0 0 0
ON262252
2026-4-23 US 222
The unit will not charge, it appears that the unit just shuts off!
0 0 0
UA567780
2026-4-22 US 280
How can I have the hard floors cleaned in the correct direction? I have the house mapped and it cleans the hard floors on vacuum and then mop and the carpets are only vacuumed. It cleans the whole ...view all
0 0 1
MH518317
2026-4-22 US 303
【D10 Plus Gen 2】My vacuum will do its regular cleaning. It will state it is going back to the dock and it head there. Gets right in front of the dock, stops does a circle and moves further away. It does this multiple...view all
2 0 2
NL253074
2026-4-22 US 260
【X50 Ultra】My vacuum onboard storage container keeps on getting too full and jammed so it can’t empty itself into the dock. I have it set to empty very frequently as I have two labradors that shed a lot but it ...view all
0 0 0
NC785185
2026-4-20 US 404
On my L50 The two wheels on the sides. The ones that drive it. They are starting to get a lot of junk in them. Much like the front wheel does. I can pull the front wheel out and clean it. However, I...view all
0 0 3
RR863607
2026-3-19 US 838
I have spent the last 5 days trying to get the robot to map its a giant paper weight. Support waits 24 hours for each new check wasting my time and has not connected me to an higher support person. ...view all
0 0 1
ZO468794
2026-2-19 US 1484
Lately it completed the task at hand. Then gets back to the charging station…but can’t dock. Help?
0 0 10
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