Dreame Support
2025-4-11 US 41890
Heat: 92 Welcome to our comprehensive FAQ section for the X50 Ultra. This guide is designed to answer all your common questions and concerns regarding this innovative cleaning device. Whether you are a new use...view all
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VA377655
2026-7-9 US 398
Why does it show a "tangled brush" error even though it's clean?
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UX165973
2026-7-24 US 165
Please someone help as my h14 pro is leaking water from tank
##DreameLife
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YC934220
2026-7-24 US 254
【L60 Ultra FE】We just got our robot and I’ve noticed it keeps avoiding this one area of a room as if some obstacle is there or something. It just goes around the 4ft radius next to a window in the living room. How...view all
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KJ456811
2026-7-14 US 353
No contents are actually sucked out of the robot — it just continues to pack into the robot’s bin. It used to empty and certainly makes a racket in doing so but I have to manually clean out the bin...view all
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BV967873
2026-7-10 US 364
【X60 Ultra】Hi all, I'm getting the "Abnormal water level in the washboard" error on my Dreame X50 Ultra and haven't been able to resolve it. Here's what I've already tried: Removed the filter and cleaned it thor...view all
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VA536151
2026-7-15 US 390
【X60 Ultra】We just replaced our older robot vacuum with the Dreams X60 Max Ultra. I love this thing. It was a bit frustrating lear ing how to get it all set up the way I wanted but once you know, you know. Bes...view all
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YK950079
2026-7-23 US 207
My vaccuum was doing it's normal cleaning on carpet and I paused it to manually empty the bin. I have 3 pets and do this frequently to clear out all the hair. After replacing the bin, it sounded di...view all
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WU978723
2026-7-23 US 177
【L40s Ultra】How can I lock/save the current 3D map orientation so it always opens in the same position?
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LZ145222
2026-7-8 US 304
【R10 Pure】When Dragon's Breath Seed pops up, most players panic-buy. I get it. But the smarter move is to build a steady base first, and keep a few GAG 2 Items ready for the moment it matters. Why the Seed Shop...view all
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EZ775161
2026-7-22 US 252
Our vac is leaving twists of rug fiber on the floor. What do I need to do differently?
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HH554200
2026-7-23 US 179
Why does the robot have to physically spin in a circle to calibrate its position? I have A3 AWD pro 3500.
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FQ111616
2026-7-20 US 252
【DreamePrimeDay】I was truly blown away with how clean and sparkling my floors turned out with the first use of our Dreame L40 Ultra Gen 2. It continues to amaze us with each and evrery time we use it. This machine ...view all
##DreamePrimeDay
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ucakci
2026-7-22 US 170
I bought A3 AWD 2000. and got Right Rear Wheel Abnormal error. I clean wheel , check wheel around and nothing found. But still got same error continiously. I reset the robot as well. Also I cannot sub...view all
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Dreame AfterSales+
2026-7-22 US 426
Wait… where did my map go? 😅 We know the feeling — you open the app, and the map you spent time perfecting is just… gone. Frustrating? Absolutely. But before you remap from scratch, try this quick...view all
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KD709124
2026-7-22 US 294
【D20 Plus】I have had this vacuum for 4 months. It worked GREAT the first 2 months. And then things started going wrong one after the other. It wouldn’t avoid objects and would get stuck. It started getting tan...view all
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They call me Mel
2026-7-22 US 218
I couldnt figure out the smell when it was operating. I cleaned out every nook and cranny this thing had, even used my vacuum to suck out the suction compartment in the robot. Then, i stuck my finger ...view all
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VW246492
2026-7-22 US 222
I need to change the front wheel and I’ve hit a road block. I have the repair part and I’ve watched a few videos on YouTube but I can’t get to where the wheel hub is
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j22barb
2026-7-22 US 241
【L40 Ultra Gen2】Anyone having a problem with the dream? Not picking up dog pair. I have found the perfect solution. You need to purchase the try cut brush. It works fantastically
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MexiBro22
2026-7-12 US 327
【D30 Ultra CE】never seen my floors so clean, love it. I can even walk around in my socks and they stay clean, no dirt on the floor!
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