EY134513
2025-11-2 US 2094
【Z1 Pro】The same gear that supports the drive line rollers has broken on both side. They is obviously a weak part in the design for this plastic to break
1 0 4
WH893489
2025-6-16 3474
【X50 Ultra】Can’t understand how to set up schedule.
0 0 1
Dreame AfterSales+
2026-6-8 US 294
Poll 【X50 Ultra】Which one do you like best?
  • X50.jpg
  • L50.jpg
  • X40 Ultra.png
    +4
0 0 0
NU150386
2026-6-7 US 331
L40 Ultra Gen 2.. do you use the same solution in the auto mop head compartment as you do in the fresh water tank?
0 1 1
Dada
2026-6-5 US 477
【L40 Ultra】I own a L50 actually. It seems that the vacuum never uses the detergent. The level does not change even though I am mopping once a week. Any ideas why? Thank you
0 0 1
PC161525
2026-6-7 US 250
【L10s Ultra Gen 2】Is there a way to help my vacuum get the pet hair from the onboard basket into the collection dust bin bag. If I have to empty this every week to prevent it clogging up and not vacuuming correctly why...view all
0 0 0
UC695785
2026-6-7 US 514
【L40 Ultra】Hi everyone, I recently purchased an L40 Ultra Gen 2 and I’m wondering what cleaning solutions are safe to use in the detergent tank. Do I need to use the official Dreame cleaning solution, or are t...view all
2 0 0
SN237572
2026-6-7 US 259
【L10s Ultra Gen 2】Is there a fix for the device not charging fully?
0 0 0
JY364713
2026-6-7 US 263
So I have tried for over four hours to set my own sequence for the auto curl. How am I able to select the timing sequence for auto curl but with the heat and speed settings I want? The default one doe...view all
0 0 0
kimber6337
2026-1-18 US 1183
Hello, I’m an admin and member of several Dreame user boards on Facebook, and one of the most common requests we see is the ability to delete a room from a map. Your product is incredibly advanced,...view all
3 3 5
NK846244
2025-7-16 2965
【X50 Ultra】I found a fix for the vacuum, not showing up in the app. Open the dreame app clear the cache, delete the app from your phone completely reinstall it then your vacuum should show up.
1 0 5
VU667299
2026-6-6 US 313
【L40 Ultra】Vacuum bags only fill 1/2 way then tell me to replace it. The machine is a pos. Don’t buy a machine from dream.
0 0 0
BF267231
2026-4-28 US 580
I have phone notifications turned on so I can receive information when my L50 is done cleaning or running into a problem. But I’m also getting advertisements for other dreame products. I don’t want ...view all
0 0 1
aqua10ultra
2026-6-5 US 244
How to set vac daily and vac and mop everyother days?
0 0 0
FL887968
2026-6-5 US 252
It says the D20 Pro plus has water spray adjustment where is it?
0 0 0
UV231534
2026-2-23 US 1150
【L10s Ultra】What is happening you guys? The quality of application interface has fallen off immensely. The notification system no longer gives detailed responses. There needs to be a cleaning progress indicato...view all
0 0 1
MN468002
2026-6-5 US 252
I have the Dreame x40 Ultra. The robot is skipping the same room every time it mops. It says it can’t get to the room, yet it goes to that room, roams around and exits the room without cleaning. How ...view all
0 0 0
OP750418
2026-6-1 US 366
How do I get my custom home room names to show up on the map?
0 0 3
PD776028
2026-6-1 US 330
My d40 is starting the cleaning in a different time than scheduled. I suspect this is because I use a vpn sometimes. We should have a way to specify the timezone.
0 0 1
ED538326
2026-6-1 US 321
【Z1 Pro】For some reason, my Z1 pro doesn’t seem to map at all. I’ve made sure I’ve set it up as standard floor only (…plus tried many other options). My pool is quite large and I have a steep deep end b...view all
0 0 1
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